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From: Justin Piszcz on 12 Jul 2010 16:50
Hello,

I have two thermaltake docks with two 150GB velociraptors.

It happens on both drives, each on a separate thermaltake dock.

When I run smartctl -a, it hangs when it tries to read the self-test log:

# smartctl -a /dev/sdd
smartctl 5.40 2010-03-16 r3077 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Western Digital VelociRaptor family
Device Model: WDC WD1500HLFS-01G6U3
Serial Number: --------------
Firmware Version: 04.04V05
User Capacity: 150,039,945,216 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Mon Jul 12 16:33:13 2010 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Error SMART Thresholds Read failed: Input/output error
Smartctl: SMART Read Thresholds failed.

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (2400) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 32) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x303f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 253 --- Pre-fail Always - 0
3 Spin_Up_Time 0x0003 200 200 --- Pre-fail Always - 2991
4 Start_Stop_Count 0x0032 100 100 --- Old_age Always - 10
5 Reallocated_Sector_Ct 0x0033 200 200 --- Pre-fail Always - 0
7 Seek_Error_Rate 0x000e 100 253 --- Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 --- Old_age Always - 0
10 Spin_Retry_Count 0x0012 100 253 --- Old_age Always - 0
11 Calibration_Retry_Count 0x0012 100 253 --- Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 --- Old_age Always - 10
192 Power-Off_Retract_Count 0x0032 200 200 --- Old_age Always - 9
193 Load_Cycle_Count 0x0032 200 200 --- Old_age Always - 10
194 Temperature_Celsius 0x0022 122 116 --- Old_age Always - 25
196 Reallocated_Event_Count 0x0032 200 200 --- Old_age Always - 0
197 Current_Pending_Sector 0x0012 200 200 --- Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 253 --- Old_age Offline - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 --- Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]


Error SMART Read Selective Self-Test Log failed: Input/output error
Smartctl: SMART Selective Self Test Log Read Failed
p34:~#

--

[ 112.535712] ata10: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
[ 112.535717] ata10: irq_stat 0x02400000, PHY RDY changed
[ 112.535725] ata10: hard resetting link
[ 116.981140] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 116.990551] ata10.00: ATA-8: WDC WD1500HLFS-01G6U1, 04.04V02, max UDMA/133
[ 116.990557] ata10.00: 293046768 sectors, multi 0: LBA48
[ 116.994261] ata10.00: configured for UDMA/133
[ 116.994265] ata10: EH complete
[ 116.994389] scsi 11:0:0:0: Direct-Access ATA WDC WD1500HLFS-0 04.0 PQ: 0 ANSI: 5
[ 116.994493] sd 11:0:0:0: [sdc] 293046768 512-byte logical blocks: (150 GB/139 GiB)
[ 116.994513] sd 11:0:0:0: [sdc] Write Protect is off
[ 116.994514] sd 11:0:0:0: [sdc] Mode Sense: 00 3a 00 00
[ 116.994523] sd 11:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 116.994579] sdc: unknown partition table
[ 117.003178] sd 11:0:0:0: [sdc] Attached SCSI disk
[ 154.893776] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[ 154.893783] ata10.00: failed command: SMART
[ 154.893792] ata10.00: cmd b0/d5:01:06:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[ 154.893794] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 154.893797] ata10.00: status: { DRDY }
[ 154.893803] ata10: hard resetting link
[ 155.198680] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 155.198691] ata10.00: link online but device misclassifed
[ 155.206089] ata10.00: configured for UDMA/133
[ 155.206108] ata10: EH complete
[ 176.286644] ata9: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
[ 176.286649] ata9: irq_stat 0x02400000, PHY RDY changed
[ 176.286657] ata9: hard resetting link
[ 178.889785] ata10.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[ 178.889791] ata10.00: failed command: SMART
[ 178.889800] ata10.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[ 178.889802] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 178.889806] ata10.00: status: { DRDY }
[ 178.889810] ata10: hard resetting link
[ 179.194749] ata10: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 179.194761] ata10.00: link online but device misclassifed
[ 179.202676] ata10.00: configured for UDMA/133
[ 179.202691] ata10: EH complete
[ 181.853312] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 181.864114] ata9.00: ATA-8: WDC WD1500HLFS-01G6U3, 04.04V05, max UDMA/133
[ 181.864119] ata9.00: 293046768 sectors, multi 0: LBA48
[ 181.867582] ata9.00: configured for UDMA/133
[ 181.867590] ata9: EH complete
[ 181.867747] scsi 10:0:0:0: Direct-Access ATA WDC WD1500HLFS-0 04.0 PQ: 0 ANSI: 5
[ 181.867908] sd 10:0:0:0: [sdd] 293046768 512-byte logical blocks: (150 GB/139 GiB)
[ 181.867927] sd 10:0:0:0: [sdd] Write Protect is off
[ 181.867928] sd 10:0:0:0: [sdd] Mode Sense: 00 3a 00 00
[ 181.867936] sd 10:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 181.867990] sdd: unknown partition table
[ 181.870859] sd 10:0:0:0: [sdd] Attached SCSI disk
[ 203.888696] ata9.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[ 203.888705] ata9.00: failed command: SMART
[ 203.888717] ata9.00: cmd b0/d5:01:09:4f:c2/00:00:00:00:00/00 tag 0 pio 512 in
[ 203.888719] res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 203.888725] ata9.00: status: { DRDY }
[ 203.888733] ata9: hard resetting link
[ 204.193579] ata9: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 204.193590] ata9.00: link online but device misclassifed
[ 204.200938] ata9.00: configured for UDMA/133
[ 204.200956] ata9: EH complete

Justin.

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Prev: MAINTAINERS: fix EDAC-I7CORE file patterns
Next: [PATCH 14/36] drivers/net/wireless: Remove unnecessary casts of private_data