From: Edward Monet Edward on
When I attempt to open an email I receive " This is a message header. The
full item has not been downloaded."

At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
option to display headers only or the entire message including the
attachment. In the grayed out area, I can see that a dot in the display
headers only section. Due to the gray out I cannot chooose the alternate
selection.

How can I access the alternate choice?