ALL patches require a contract?
in [Solaris]
|
From: jimp on 8 Apr 2010 12:17 It appears that now all patches require a support contract. And at the moment there is no hard information on support contracts on the web other than the Oracle phone number that I can find. Yeah, there is page after page of marketing BS about how wonderful it is to have support, but no links I've found yet with any information on cost or how to buy other than, again, a phone number. -- Jim Pennino Remove .spam.sux to reply.
From: Ian Collins on 8 Apr 2010 21:14 On 04/ 9/10 12:53 PM, jimp(a)specsol.spam.sux.com wrote: > > What I think is better is the way Sun used to work. > > Everything was available on the web site. > > You could find all the specs, configure a custom system, find the price, > and order just about anything from systems to software to spare parts. > > Oracle, on the other hand, has as far back as I can remember been less > than forthcoming with the details on anything, such as the price. There's a fair bit of truth in that. It's probably because Sun sells low cost offerings to Joe punter and resellers, while Oracle is more used to dealing directly corporates. If you wanted support for a large Sun system, you wouldn't find the price on the web, you'd have to request a quote. I guess it will take Oracle a while to adapt to a new market. I just hope they do and Solaris doesn't get consigned to the same market segments as Oracle. -- Ian Collins
From: jimp on 8 Apr 2010 23:13 Ian Collins <ian-news(a)hotmail.com> wrote: > On 04/ 9/10 12:53 PM, jimp(a)specsol.spam.sux.com wrote: >> >> What I think is better is the way Sun used to work. >> >> Everything was available on the web site. >> >> You could find all the specs, configure a custom system, find the price, >> and order just about anything from systems to software to spare parts. >> >> Oracle, on the other hand, has as far back as I can remember been less >> than forthcoming with the details on anything, such as the price. > > There's a fair bit of truth in that. It's probably because Sun sells > low cost offerings to Joe punter and resellers, while Oracle is more > used to dealing directly corporates. > > If you wanted support for a large Sun system, you wouldn't find the > price on the web, you'd have to request a quote. Actually, you could. But when MegaCorp wanted to buy a dozen multi-million dollar systems and support for them, they'd call Sun and negotiate a site deal. People that wanted a couple of mid-range machine didn't have enough clout to negotiate and Sun realized why bother having a human sales droid on the payroll to handle that business and went heavily with the web model. > I guess it will take Oracle a while to adapt to a new market. I just > hope they do and Solaris doesn't get consigned to the same market > segments as Oracle. One hopes. -- Jim Pennino Remove .spam.sux to reply.
|
Pages: 1 Prev: sendmail patch changes Next: Solaris on Intel - predefined macros |