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From: john on 24 Nov 2009 06:04 hi... Let me know how document scanning works. Thanks in advance... ................. [url=http://www.e-datapro.net/]data entry india[/url] Mary Sauer wrote: Have you installed the Office Service Pack? 24-Oct-07 Have you installed the Office Service Pack? The download link is in the article. Description of Office 2003 Service Pack 3 http://support.microsoft.com/kb/923618/en-us Is your scanner driver current? -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Chris." <Chris(a)discussions.microsoft.com> wrote in message news:0338B3D0-744A-4F86-B66C-B084C29E233F(a)microsoft.com... Previous Posts In This Thread: On Wednesday, October 24, 2007 3:39 AM Chri wrote: Microsoft Document Scanning has encountered a problem....... Please help. Microsoft Document Scanning has encountered a problem and needs to close. We are sorry for the inconvenience. Error Details - Scansrv failure Error Signature - AppName: mspscan.exe AppVer: 11.0.8166.2 AppStamp:4616c200 ModName: mspscan.exe ModVer: 11.0.8166.2 ModStamp:4616c200 fDebug: 0 Offset: 00008b66 Can anyone help please? Thanks, Chris. On Wednesday, October 24, 2007 4:24 AM Mary Sauer wrote: Have you installed the Office Service Pack? Have you installed the Office Service Pack? The download link is in the article. Description of Office 2003 Service Pack 3 http://support.microsoft.com/kb/923618/en-us Is your scanner driver current? -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Chris." <Chris(a)discussions.microsoft.com> wrote in message news:0338B3D0-744A-4F86-B66C-B084C29E233F(a)microsoft.com... On Wednesday, October 24, 2007 7:31 AM Chri wrote: Mary,Thanks for the response. Mary, Thanks for the response. I have SP3 installed and as far as I know the latest scanner drivers. My IT guys have checked all this for me and ensured me the software is all ok. I have also tried to "detect and repair office" through add and remove programs to see if it solved the problem but to no avail. Chris. "Mary Sauer" wrote: On Wednesday, October 24, 2007 9:29 AM Mary Sauer wrote: I really don't know why you are getting this error. I really don't know why you are getting this error. I found the following on a forum. Shorten the name of your scanner in the control panel to under 26 characters, for instance if it says Hewlett-Packard Office Jet K80 Scanner, change it to HP OfficeJet K80 Scanner. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Chris." <Chris(a)discussions.microsoft.com> wrote in message news:E041B152-5EE1-4B5E-9BA9-87FF62EDE5E2(a)microsoft.com... On Wednesday, October 24, 2007 9:37 AM Chri wrote: I have found a work around. I have found a work around. I got onto another laptop in the office that had the scanner working and copied the folder and all it's contents named "11.0" from the directory \Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPSCAN.EXE as in the description from Pavel in the thread below. Put it in the right place and my scanner works fine. Probably won't help everyone, but if you have access to another computer to copy the files from it seems something on my laptop was missing/corrupt. Replace that folder and contents and all works fine now, with SP3 installed. Thanks, Chris. "Chris." wrote: On Thursday, December 13, 2007 11:54 AM MV wrote: I'm having the same error and it started right about the same time as your I'm having the same error and it started right about the same time as your post. Program had worked correctly for almost 2years and then this error starts. I too have SP3 installed. Any help would be appreciated. "Chris." wrote: On Tuesday, March 17, 2009 6:35 AM Morry wrote: Everybody here seems to have ignored Mary Sauer's fix for the errormessage and Everybody here seems to have ignored Mary Sauer's fix for the error message and inability to scan which she got from a forum. It worked for me like a charm so here it is again: Shorten the name of your scanner in the control panel to under 26 characters, for instance if it says Hewlett-Packard Office Jet K80 Scanner, change it to HP OfficeJet K80 Scanner. -- Morry ------------------------------------------------------------------------ Morry's Profile: http://forums.techarena.in/members/morry.htm View this thread: http://forums.techarena.in/ms-office-support/838617.htm http://forums.techarena.in On Tuesday, November 24, 2009 5:09 AM johnvarenda wrote: hi..your message helped me a lot.can you say which scanning is best..Thanks.... hi.. your message helped me a lot. can you say which scanning is best.. Thanks... .................. 'data entry india' (http://www.e-datapro.net/) Mary Sauer;3251371 Wrote: -- johnvarenda ------------------------------------------------------------------------ johnvarenda's Profile: http://forums.techarena.in/members/157660.htm View this thread: http://forums.techarena.in/ms-office-support/838617.htm http://forums.techarena.in EggHeadCafe - Software Developer Portal of Choice Use Assembly Helper Class to retrieve Information on any assembly http://www.eggheadcafe.com/tutorials/aspnet/d9c4830c-4522-48c6-80aa-e463a6ec1436/use-assembly-helper-class.aspx |