Accounting 2009 Problems since Office 2010 Pro Plus Installed
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From: Kit Marty (CHM Consulting) on 22 Mar 2010 14:25 I am running WXP SP3, Accounting Express 2009 (4.0.3610.0) and Office 2010 (14.0.4536.1000 - 32-bit). Since I installed Office 2010 last week, I can't get any invoices to print (either to a printer or to a pdf file). Accounting crashes with a window that says "Microsoft Office Accounting has encountered a problem and needs to close. We are sorry for the inconvenience." I can generate reports through its report system, but I can't print invoices or other items that use the Word-based templates. I am hoping someone knows what to do to correct this or can point me in the right direction. Thanks, Kit Marty
From: Steve Rindsberg on 22 Mar 2010 15:56
In article <AB580AAC-A7F0-40E4-A2B6-17BD8DAA0D1A(a)microsoft.com>, Kit Marty (CHM Consulting) wrote: > I am running WXP SP3, Accounting Express 2009 (4.0.3610.0) and Office 2010 > (14.0.4536.1000 - 32-bit). > > Since I installed Office 2010 last week, I can't get any invoices to print > (either to a printer or to a pdf file). Accounting crashes with a window > that says "Microsoft Office Accounting has encountered a problem and needs to > close. We are sorry for the inconvenience." I can generate reports through > its report system, but I can't print invoices or other items that use the > Word-based templates. Office 2010 is beta software ... it's still being tested and hasn't been released. In other words, it's buggy and may cause unexpected interactions with other software on your computer. That's why MS tells us not to install it on a production computer. They need to be a LOT firmer about that, IMO, but they don't run the company based on my opinion. Try uninstalling Office 2010 and then reinstalling MS Accounting. Then don't install Office 2010, at least not a beta, again. |