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From: Helene on 9 Jan 2006 06:53
Joel, Not sure what a DVI connector is. Is that a cable? I know just enough
to be dangerous, but not enough to know what I'm doing.

Helene

"Joel" <joel(a)invalide.aol.com> wrote in message
news:B6mwf.106363$k76.25831(a)bignews6.bellsouth.net...
> Are you trying to use the DVI connector? If there is a VGA connector, try
> using it instead. If you reformatted, then there is no way the other guy's
> monitor installation is causing you problems.
>
> Do you know how to go into Safe Mode? It might be the F8 key when you boot
> up, or your screen might have a different key to press to go into Safe
> Mode. Try booting up in Safe Mode to see what happens. If you can get in
> Safe Mode, update your monitor drivers then.
>
>
> "Helene" <helenejg(a)frontiernet.net> wrote in message
> news:SKlwf.206$wk5.134(a)news02.roc.ny...
>> My friend's computer started locking up when she was on the internet. Her
>> brother tried to work on it and look for a virus. He found a couple of
>> viruses and thought he had removed them. It still was locking up, but we
>> used the restore disk to go back to factory settings. Now it will go
>> until it starts to load the monitor and locks up. If we restart sometimes
>> it continues on further, but always locks up before actually fully
>> loading win 98. I have reformated the hard drive, but it made no
>> difference at all. I believe we have all the disks that came with the
>> computer, but it doesn't it seems to be wanting a disk we don't have. At
>> one point it says "insert Acer monitor installation disk. We have a disk
>> with all the drivers, but the computer locks up before we can click ok.
>>
>> Could it have anything to do with the fact the first guy who worked on it
>> hooked the computer up with his monitor, which would have changed the
>> settings? I would think reformating the disk and using the restore disk
>> would have taken care of that.
>>
>> I sure would appreciate any help you can give me with this.
>>
>> Helene
>>
>
>


From: Helene on 9 Jan 2006 07:17
This sounds like exactly what this computer was doing. After I update the
drivers, I will play around with the memory cards if it is still acting up.
Thanks for the info.

Helene

"Pelysma" <pelysma(a)verizon.net> wrote in message
news:E_nwf.18595$em5.16494(a)trnddc05...
>
> "Helene" <helenejg(a)frontiernet.net> wrote in message
> news:SKlwf.206$wk5.134(a)news02.roc.ny...
>> My friend's computer started locking up when she was on the internet. >
>
> This one (PII/400MHz/W98SE) recently had a nasty habit of locking up and
> either freezing in its tracks or rebooting without warning. The problem
> turned out to be a bad memory stick. Quite possibly just one memory
> location was bad, and not often used, but when the computer ran into that
> spot in memory, the machine stopped dead in its tracks.
>
> All the memory in this machine is used/salvaged and at least six years
> old,
> so that's not too surprising. I removed one stick and what is left in the
> machine passes Norton's test.
>
> Freezes in W98 can also be caused by mismatched or out-of-date device
> drivers, particularly for network and video cards, and by spyware toolbars
> trying to call home and running into something not configured as the
> programmer expected. Uninstalling the MSN toolbar has made this one a
> little more reliable.
>
> --
> P.
>
>


From: Helene on 9 Jan 2006 08:58
I couldn't update the drivers from a cd-rom because it isn't available in
safe mode, but I did reinstall the drivers from windows folder and that
seemed to correct that problem. It now opens as far as the desk top and then
freezes.

I have checked the memory card to be sure it was seated properly and that
made no difference. I did find that there is only 1 card. Maybe the card is
bad.

Helene
"Joel" <joel(a)invalide.aol.com> wrote in message
news:B6mwf.106363$k76.25831(a)bignews6.bellsouth.net...
> Are you trying to use the DVI connector? If there is a VGA connector, try
> using it instead. If you reformatted, then there is no way the other guy's
> monitor installation is causing you problems.
>
> Do you know how to go into Safe Mode? It might be the F8 key when you boot
> up, or your screen might have a different key to press to go into Safe
> Mode. Try booting up in Safe Mode to see what happens. If you can get in
> Safe Mode, update your monitor drivers then.
>
>
> "Helene" <helenejg(a)frontiernet.net> wrote in message
> news:SKlwf.206$wk5.134(a)news02.roc.ny...
>> My friend's computer started locking up when she was on the internet. Her
>> brother tried to work on it and look for a virus. He found a couple of
>> viruses and thought he had removed them. It still was locking up, but we
>> used the restore disk to go back to factory settings. Now it will go
>> until it starts to load the monitor and locks up. If we restart sometimes
>> it continues on further, but always locks up before actually fully
>> loading win 98. I have reformated the hard drive, but it made no
>> difference at all. I believe we have all the disks that came with the
>> computer, but it doesn't it seems to be wanting a disk we don't have. At
>> one point it says "insert Acer monitor installation disk. We have a disk
>> with all the drivers, but the computer locks up before we can click ok.
>>
>> Could it have anything to do with the fact the first guy who worked on it
>> hooked the computer up with his monitor, which would have changed the
>> settings? I would think reformating the disk and using the restore disk
>> would have taken care of that.
>>
>> I sure would appreciate any help you can give me with this.
>>
>> Helene
>>
>
>


From: Helene on 9 Jan 2006 09:02
I found out there is only 1 memory card, so could play around much. I did
make sure it was seated properly, and it is.

Helene

"Pelysma" <pelysma(a)verizon.net> wrote in message
news:E_nwf.18595$em5.16494(a)trnddc05...
>
> "Helene" <helenejg(a)frontiernet.net> wrote in message
> news:SKlwf.206$wk5.134(a)news02.roc.ny...
>> My friend's computer started locking up when she was on the internet. >
>
> This one (PII/400MHz/W98SE) recently had a nasty habit of locking up and
> either freezing in its tracks or rebooting without warning. The problem
> turned out to be a bad memory stick. Quite possibly just one memory
> location was bad, and not often used, but when the computer ran into that
> spot in memory, the machine stopped dead in its tracks.
>
> All the memory in this machine is used/salvaged and at least six years
> old,
> so that's not too surprising. I removed one stick and what is left in the
> machine passes Norton's test.
>
> Freezes in W98 can also be caused by mismatched or out-of-date device
> drivers, particularly for network and video cards, and by spyware toolbars
> trying to call home and running into something not configured as the
> programmer expected. Uninstalling the MSN toolbar has made this one a
> little more reliable.
>
> --
> P.
>
>


From: Helene on 9 Jan 2006 10:40
Latest update:

I have downloaded a memory tester from Microsoft, and it found no errors
with the memory. Now I am really stumped!!!

Helene

"Helene" <helenejg(a)frontiernet.net> wrote in message
news:SKlwf.206$wk5.134(a)news02.roc.ny...
> My friend's computer started locking up when she was on the internet. Her
> brother tried to work on it and look for a virus. He found a couple of
> viruses and thought he had removed them. It still was locking up, but we
> used the restore disk to go back to factory settings. Now it will go until
> it starts to load the monitor and locks up. If we restart sometimes it
> continues on further, but always locks up before actually fully loading
> win 98. I have reformated the hard drive, but it made no difference at
> all. I believe we have all the disks that came with the computer, but it
> doesn't it seems to be wanting a disk we don't have. At one point it says
> "insert Acer monitor installation disk. We have a disk with all the
> drivers, but the computer locks up before we can click ok.
>
> Could it have anything to do with the fact the first guy who worked on it
> hooked the computer up with his monitor, which would have changed the
> settings? I would think reformating the disk and using the restore disk
> would have taken care of that.
>
> I sure would appreciate any help you can give me with this.
>
> Helene
>


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