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From: jwmtx on 11 Feb 2010 01:30 I have triedd that. It did not work for me. I also did not ignore Mr. Glees suggestion. It didn't work either. I am at a loss but I thank all of your for your help. James "jwmtx" wrote: > Yes, I have tried all these things mentioned without success. On my "add- > remove" program it shows Adaware using 29 mb of space but it's folder is > empty. How can I remove this entry on the programs listed? Thank you, James > > "VanguardLH" wrote: > > > jwmtx wrote: > > > > > I have Adaware free installed. It will not let me uninstall it. It just > > > flashes once and stays there. How can I uninstall it? Thank you > > > James > > > > Start here: > > > > http://www.lavasoft.com/support/supportcenter/manuals/ad_aware/ad_aware_manual.pdf > > > > http://www.lavasoftsupport.com/ > > > > Also, it's possible the new dialog window is hiding under another window. > > Did you close all applications (so they have no windows open) and then run > > their uninstaller? If there are other windows left open, tried moving them > > off the side to see if the new dialog window was underneath? > > > > Tried disabling/exiting their program or any remnant processes for it before > > running their uninstaller? > > . > >
From: VanguardLH on 11 Feb 2010 02:44 jwmtx wrote: > I have triedd that. It did not work for me. I also did not ignore Mr. Glees > suggestion. It didn't work either. I am at a loss but I thank all of your for > your help. James From Googling around, one solution is to reinstall and then uninstall AdAware. Tried that yet? If that doesn't work, see if the non-existent program is listed in Microsoft's "Windows Installer CleanUp" utility. That doesn't do an uninstall. It merely lets you remove items in the Add/Remove Programs list (rather than you having to delete the subkey under the Uninstall registry key). http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
From: Jose on 11 Feb 2010 11:58 On Feb 11, 1:30 am, jwmtx <jw...(a)discussions.microsoft.com> wrote: > I have triedd that. It did not work for me. I also did not ignore Mr. Glees > suggestion. It didn't work either. I am at a loss but I thank all of your for > your help. James > > > > "jwmtx" wrote: > > Yes, I have tried all these things mentioned without success. On my "add- > > remove" program it shows Adaware using 29 mb of space but it's folder is > > empty. How can I remove this entry on the programs listed? Thank you, James > > > "VanguardLH" wrote: > > > > jwmtx wrote: > > > > > I have Adaware free installed. It will not let me uninstall it. It just > > > > flashes once and stays there. How can I uninstall it? Thank you > > > > James > > > > Start here: > > > >http://www.lavasoft.com/support/supportcenter/manuals/ad_aware/ad_awa.... > > > >http://www.lavasoftsupport.com/ > > > > Also, it's possible the new dialog window is hiding under another window. > > > Did you close all applications (so they have no windows open) and then run > > > their uninstaller? If there are other windows left open, tried moving them > > > off the side to see if the new dialog window was underneath? > > > > Tried disabling/exiting their program or any remnant processes for it before > > > running their uninstaller? > > > . You could reinstall and try the uninstall again and that will probably work, but I try not to deal in probabilities. What you see in Add/Remove programs comes from individual entries in the registry. There is no undo or quit without saving option in the registry editor, so before you make changes, backup your registry with this free tool called ERUNT: http://www.larshederer.homepage.t-online.de/erunt/ To open the registry editor, click Start, Run and in the box enter: regedit Click OK. Using regedit, navigate here: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall There is a lot of stuff in the Uninstall folder and what you see under it may not be obvious unless you scroll through them one by one. Start looking through the list on the left and you will start to see things you recognize. Not everything you see under the Uninstall folder will show up in Add/ Remove Programs, but everything you see in Add/Remove Programs will show up under the Uninstall folder. As you land on each entry in the Uninstall folder on the left, on the right hand side is the contents of the registry key for each installed program. Find some Uninstall folders with names you recognize. You will see some values under Uninstall that have an information value on the right called DisplayName. That is what you see in Add/Remove Programs. You may also see an entry called UninstallString. That is what will get run when you click the Remove button in Add/Remove programs. There is a lot of other interesting information that will start to make sense from what you see in Add/Remove Programs. You will have some things under the Uninstall folder that may not appear to make sense or not have much information under them on the right hand side. Just leave these alone unless you know what the are. If you installed ERUNT, it will show up in Add/Remove programs and you also now be able to find the ERUNT program in the list of Uninstall folders on the left and see the DisplayName and UninstallString for ERUNT on the right. You can search for an entry under the Uninstall folder to help you find things that you see in Add/Remove Programs. In regedit, click and highlight the Uninstall folder on the left hand side, then click Edit, Find and search for the program name you see displayed in Add/Remove Programs and you will be taken right to the entry. You may land on the DisplayName value on the right and can see that the appropriate Uninstall folder will be open on the left. If you are convinced the program is uninstalled after looking on your hard disk and the entry still shows up in Add/Remove programs, it can be deleted from the Uninstall list in the registry by right clicking the folder in the Uninstall list and choosing delete. You will not see the program listed in Add/Remove Programs again. Deleting a value under Uninstall is not the way to uninstall a program - it will just remove it from the Add/ Remove Programs list. You can also export the appropriate Uninstall key to a file before deleting it. If something goes wrong, you can import the file later to replace just the registry key you accidentally deleted. That will not reinstall the program, but it will show up again in Add/ Remove Programs.
From: jwmtx on 11 Feb 2010 14:17 Jose, I did reinstall the program and the uninstall it and it did remove all traces from my programs. I thank you and all the others for your help. James "Jose" wrote: > On Feb 11, 1:30 am, jwmtx <jw...(a)discussions.microsoft.com> wrote: > > I have triedd that. It did not work for me. I also did not ignore Mr. Glees > > suggestion. It didn't work either. I am at a loss but I thank all of your for > > your help. James > > > > > > > > "jwmtx" wrote: > > > Yes, I have tried all these things mentioned without success. On my "add- > > > remove" program it shows Adaware using 29 mb of space but it's folder is > > > empty. How can I remove this entry on the programs listed? Thank you, James > > > > > "VanguardLH" wrote: > > > > > > jwmtx wrote: > > > > > > > I have Adaware free installed. It will not let me uninstall it. It just > > > > > flashes once and stays there. How can I uninstall it? Thank you > > > > > James > > > > > > Start here: > > > > > >http://www.lavasoft.com/support/supportcenter/manuals/ad_aware/ad_awa.... > > > > > >http://www.lavasoftsupport.com/ > > > > > > Also, it's possible the new dialog window is hiding under another window. > > > > Did you close all applications (so they have no windows open) and then run > > > > their uninstaller? If there are other windows left open, tried moving them > > > > off the side to see if the new dialog window was underneath? > > > > > > Tried disabling/exiting their program or any remnant processes for it before > > > > running their uninstaller? > > > > . > > You could reinstall and try the uninstall again and that will probably > work, but I try not to deal in probabilities. > > What you see in Add/Remove programs comes from individual entries in > the registry. > > There is no undo or quit without saving option in the registry editor, > so before you make > changes, backup your registry with this free tool called ERUNT: > > http://www.larshederer.homepage.t-online.de/erunt/ > > To open the registry editor, click Start, Run and in the box enter: > > regedit > > Click OK. > > Using regedit, navigate here: > > HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall > > There is a lot of stuff in the Uninstall folder and what you see under > it may not be > obvious unless you scroll through them one by one. Start looking > through the list > on the left and you will start to see things you recognize. > > Not everything you see under the Uninstall folder will show up in Add/ > Remove Programs, but > everything you see in Add/Remove Programs will show up under the > Uninstall folder. > > As you land on each entry in the Uninstall folder on the left, on the > right hand side is > the contents of the registry key for each installed program. > > Find some Uninstall folders with names you recognize. You will see > some values under Uninstall > that have an information value on the right called DisplayName. That > is what you see in > Add/Remove Programs. > > You may also see an entry called UninstallString. That is what will > get run when you click the > Remove button in Add/Remove programs. There is a lot of other > interesting information that will > start to make sense from what you see in Add/Remove Programs. > > You will have some things under the Uninstall folder that may not > appear to make sense > or not have much information under them on the right hand side. Just > leave these alone unless > you know what the are. > > If you installed ERUNT, it will show up in Add/Remove programs and you > also now be able to find > the ERUNT program in the list of Uninstall folders on the left and see > the DisplayName and > UninstallString for ERUNT on the right. > > You can search for an entry under the Uninstall folder to help you > find things that you see in > Add/Remove Programs. In regedit, click and highlight the Uninstall > folder on the left hand side, > then click Edit, Find and search for the program name you see > displayed in Add/Remove Programs and > you will be taken right to the entry. You may land on the DisplayName > value on the right and can > see that the appropriate Uninstall folder will be open on the left. > > If you are convinced the program is uninstalled after looking on your > hard disk and the > entry still shows up in Add/Remove programs, it can be deleted from > the Uninstall list in the registry > by right clicking the folder in the Uninstall list and choosing > delete. You will not see > the program listed in Add/Remove Programs again. Deleting a value > under Uninstall is not the > way to uninstall a program - it will just remove it from the Add/ > Remove Programs list. > > You can also export the appropriate Uninstall key to a file before > deleting it. If something goes > wrong, you can import the file later to replace just the registry key > you accidentally deleted. That > will not reinstall the program, but it will show up again in Add/ > Remove Programs. > . >
From: Jose on 11 Feb 2010 17:30
On Feb 11, 2:17 pm, jwmtx <jw...(a)discussions.microsoft.com> wrote: > Jose, I did reinstall the program and the uninstall it and it did remove all > traces from my programs. I thank you and all the others for your help. James > > > > "Jose" wrote: > > On Feb 11, 1:30 am, jwmtx <jw...(a)discussions.microsoft.com> wrote: > > > I have triedd that. It did not work for me. I also did not ignore Mr. Glees > > > suggestion. It didn't work either. I am at a loss but I thank all of your for > > > your help. James > > > > "jwmtx" wrote: > > > > Yes, I have tried all these things mentioned without success. On my "add- > > > > remove" program it shows Adaware using 29 mb of space but it's folder is > > > > empty. How can I remove this entry on the programs listed? Thank you, James > > > > > "VanguardLH" wrote: > > > > > > jwmtx wrote: > > > > > > > I have Adaware free installed. It will not let me uninstall it. It just > > > > > > flashes once and stays there. How can I uninstall it? Thank you > > > > > > James > > > > > > Start here: > > > > > >http://www.lavasoft.com/support/supportcenter/manuals/ad_aware/ad_awa.... > > > > > >http://www.lavasoftsupport.com/ > > > > > > Also, it's possible the new dialog window is hiding under another window. > > > > > Did you close all applications (so they have no windows open) and then run > > > > > their uninstaller? If there are other windows left open, tried moving them > > > > > off the side to see if the new dialog window was underneath? > > > > > > Tried disabling/exiting their program or any remnant processes for it before > > > > > running their uninstaller? > > > > > . > > > You could reinstall and try the uninstall again and that will probably > > work, but I try not to deal in probabilities. > > > What you see in Add/Remove programs comes from individual entries in > > the registry. > > > There is no undo or quit without saving option in the registry editor, > > so before you make > > changes, backup your registry with this free tool called ERUNT: > > >http://www.larshederer.homepage.t-online.de/erunt/ > > > To open the registry editor, click Start, Run and in the box enter: > > > regedit > > > Click OK. > > > Using regedit, navigate here: > > > HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall > > > There is a lot of stuff in the Uninstall folder and what you see under > > it may not be > > obvious unless you scroll through them one by one. Start looking > > through the list > > on the left and you will start to see things you recognize. > > > Not everything you see under the Uninstall folder will show up in Add/ > > Remove Programs, but > > everything you see in Add/Remove Programs will show up under the > > Uninstall folder. > > > As you land on each entry in the Uninstall folder on the left, on the > > right hand side is > > the contents of the registry key for each installed program. > > > Find some Uninstall folders with names you recognize. You will see > > some values under Uninstall > > that have an information value on the right called DisplayName. That > > is what you see in > > Add/Remove Programs. > > > You may also see an entry called UninstallString. That is what will > > get run when you click the > > Remove button in Add/Remove programs. There is a lot of other > > interesting information that will > > start to make sense from what you see in Add/Remove Programs. > > > You will have some things under the Uninstall folder that may not > > appear to make sense > > or not have much information under them on the right hand side. Just > > leave these alone unless > > you know what the are. > > > If you installed ERUNT, it will show up in Add/Remove programs and you > > also now be able to find > > the ERUNT program in the list of Uninstall folders on the left and see > > the DisplayName and > > UninstallString for ERUNT on the right. > > > You can search for an entry under the Uninstall folder to help you > > find things that you see in > > Add/Remove Programs. In regedit, click and highlight the Uninstall > > folder on the left hand side, > > then click Edit, Find and search for the program name you see > > displayed in Add/Remove Programs and > > you will be taken right to the entry. You may land on the DisplayName > > value on the right and can > > see that the appropriate Uninstall folder will be open on the left. > > > If you are convinced the program is uninstalled after looking on your > > hard disk and the > > entry still shows up in Add/Remove programs, it can be deleted from > > the Uninstall list in the registry > > by right clicking the folder in the Uninstall list and choosing > > delete. You will not see > > the program listed in Add/Remove Programs again. Deleting a value > > under Uninstall is not the > > way to uninstall a program - it will just remove it from the Add/ > > Remove Programs list. > > > You can also export the appropriate Uninstall key to a file before > > deleting it. If something goes > > wrong, you can import the file later to replace just the registry key > > you accidentally deleted. That > > will not reinstall the program, but it will show up again in Add/ > > Remove Programs. > > . Good job. I decided to write down some general purpose copy/paste instructions for this problem since I have 'splained it more than twice |