From: Tommy D on 19 May 2010 09:57 Running Windows xp pro sp3. Add or Remove Programs working extremely slow. At first I thought it wasn't populating and then after 6 - 10 minutes or so, it populated and appears to be normal. It was working much faster 2 days ago. I've not added any programs. (I don't recall if Microsoft automatically updated something). I Googled for the symptom and the results were all over the map with nothing helpful. Also did the same on Microsoft KB. I have Kaspersky Internet security. I turned it off and it made no difference. All the while the Add Remove is apparently trying to populate, I can my hard drive is working until the list populates so there is obviously some activity related to add/remove going on.. I'd appreciate your input as to what might be going on any information or links that address how to correct it. TIA
From: SC Tom on 19 May 2010 10:54 "Tommy D" <tduprZx(a)landmarknZt.invalid> wrote in message news:g7SIn.73744$0M5.40085(a)newsfe07.iad... > Running Windows xp pro sp3. > > Add or Remove Programs working extremely slow. At first I thought it > wasn't populating and then after 6 - 10 minutes or so, it populated and > appears to be normal. It was working much faster 2 days ago. I've not > added any programs. (I don't recall if Microsoft automatically updated > something). I Googled for the symptom and the results were all over the > map with nothing helpful. Also did the same on Microsoft KB. > > I have Kaspersky Internet security. I turned it off and it made no > difference. > > All the while the Add Remove is apparently trying to populate, I can my > hard drive is working until the list populates so there is obviously some > activity related to add/remove going on.. > > I'd appreciate your input as to what might be going on any information or > links that address how to correct it. > > > TIA > Do you have 'Show updates' checked? Does it make any difference if it is/isn't? Once it's populated, go through and see if there's anything showing that you don't have installed anymore. For example, if you uninstalled a game or other program and it still shows up in the list, that will slow the process down. Depending on the program, you may have to install, then uninstall it again to get rid of the entry. If it's a Microsoft product, you may be able to clear it from the list using the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301. Have you scanned for malware lately? Probably not the cause, but you never know. -- SC Tom
From: HeyBub on 19 May 2010 11:59 Tommy D wrote: > Running Windows xp pro sp3. > > Add or Remove Programs working extremely slow. At first I thought it > wasn't populating and then after 6 - 10 minutes or so, it populated > and appears to be normal. It was working much faster 2 days ago. > I've not added any programs. (I don't recall if Microsoft > automatically updated something). I Googled for the symptom and the > results were all over the map with nothing helpful. Also did the > same on Microsoft KB. > > I have Kaspersky Internet security. I turned it off and it made no > difference. > > All the while the Add Remove is apparently trying to populate, I can > my hard drive is working until the list populates so there is > obviously some activity related to add/remove going on.. > > I'd appreciate your input as to what might be going on any > information or links that address how to correct it. > Yeah, who knows. A/R has always been slow. You might try a freeware program, RevoUninstaller, that's much faster and does a better job of removing stuff.
From: Twayne on 19 May 2010 14:13 In news:IYSIn.73750$0M5.28006(a)newsfe07.iad, SC Tom <sc(a)tom.net> typed: > "Tommy D" <tduprZx(a)landmarknZt.invalid> wrote in message > news:g7SIn.73744$0M5.40085(a)newsfe07.iad... >> Running Windows xp pro sp3. >> >> Add or Remove Programs working extremely slow. At first I >> thought it wasn't populating and then after 6 - 10 minutes >> or so, it populated and appears to be normal. It was >> working much faster 2 days ago. I've not added any >> programs. (I don't recall if Microsoft automatically >> updated something). I Googled for the symptom and the >> results were all over the map with nothing helpful. Also >> did the same on Microsoft KB. I have Kaspersky Internet security. I >> turned it off and it >> made no difference. >> >> All the while the Add Remove is apparently trying to >> populate, I can my hard drive is working until the list >> populates so there is obviously some activity related to >> add/remove going on.. I'd appreciate your input as to what might be going >> on any >> information or links that address how to correct it. >> >> >> TIA >> > > Do you have 'Show updates' checked? Does it make any > difference if it is/isn't? > > Once it's populated, go through and see if there's anything > showing that you don't have installed anymore. For example, > if you uninstalled a game or other program and it still > shows up in the list, that will slow the process down. > Depending on the program, you may have to install, then > uninstall it again to get rid of the entry. If it's a > Microsoft product, you may be able to clear it from the > list using the Windows Installer CleanUp Utility > http://support.microsoft.com/kb/290301. > Have you scanned for malware lately? Probably not the > cause, but you never know. This might help: Sometimes when you uninstall a program, the corresponding Add/Remove entry is not removed. This may be due to incomplete uninstallation or the poorly designed uninstaller itself. To remove the invalid/orphaned entries from the Add/Remove applet manually [Windows 2000/XP] 1. Start Registry Editor (Regedit.exe) 2. Locate the following key in the registry: 3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall 4. Make sure you backup the keys by exporting them to a .reg file. 5. Look for the name of the program with the orphaned entry. 6. Delete the entire listing for the software with the orphaned entry. 7. Close the registry editor. 8. Restart your computer. Orphaned entries are those whose uninstallers are not available [but the registry entry might point to the actual uninstaller file]. You may also see errors like "missing install.log or uninstall.log" while trying to uninstall from Add/Remove Programs. The install.log/uninstall.log contains the uninstallation information about a program. When you remove a program from Add/Remove Programs, the log files come into play and remove the corresponding software entries from the registry and the files in the hard disk. If the LOG files are missing, you may need to reinstall the application again (in the same path) and then try a clean uninstall again. In some cases, the application might be removed, but the entries may still exist in the Add/Remove Programs list. Orphaned entries are usually a result of a system restore rollback operation. Use the above method to remove the Uninstall entries. or this: Remove invalid entries in Add/Remove Programs Sometimes when you uninstall a program, corresponding Add/Remove entry may not be removed. This may be due to incomplete uninstall or poorly designed uninstaller itself. To manually remove the orphaned entries from Add/Remove applet, follow these steps: � Start Regedit.exe and locate the following key: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall � Backup the branch to a file. � Locate the corresponding entry from the list and delete it � Close Registry Editor There are some {GUID} sub-keys under the Uninstall key. Now what? Under Uninstall you may see some {GUIDs}. Each {GUID} represents a software product that you've installed. Under the above key, click each {GUID} entry and verify the DisplayName shown in the right-pane. Once you locate the item that you want to remove from Add/Remove Programs, backup the entry to a REG file and then delete the key. The DisplayName string the one that's displayed in the Add/Remove Programs applet for that application. Example: PC Inspector File Recovery has the GUID {0DD140D3-9563-481E-AA75-BA457CBDAEF2} Microsoft \ Windows \ CurrentVersion \ Uninstall \ {0DD140D3-9563-481E-AA75-BA457CBDAEF2} "DisplayName"="PC Inspector File Recovery" Still unable to remove an entry? If the program uses Windows Installer package, try the Windows Installer Cleanup Utility to remove the installer information for that program, and also the corresponding Add/Remove programs entry. See Windows Installer Cleanup Utility. And finally, here's an excellent application Ive found to be very useful Super Win Software Freeware Add/Remove Pro v. 2.11 - displays If there are any "bad" entries, it'll tag them for you. HTH, Twayne`
From: Tommy D on 19 May 2010 14:16 > > Once it's populated, go through and see if there's anything showing > that you don't have installed anymore. For example, if you uninstalled > a game or other program and it still shows up in the list, that will > slow the process down. Depending on the program, you may have to > install, then uninstall it again to get rid of the entry. Found what must have been causing the problem: several bad files on my hard drive on which one particular program was located. I noticed that one of my quickstart Icons at the bottom of my desktop was the generic Windows page, normally it was a recognizable avatar. I then went to the program folder on my hard drive and clicked on it to open it and Windows did not like that, saying there was an error. I then started Add Remove and waited until it populated, went to that program and tried to do an uninstall, Add remove said either the program is on a different drive or already has been removed do you want to remove this entry from Add Remove, and I said yes. Then did a scandisk for this hard drive, and Windows found several errors which were fixed automatically. Went to the program folder and deleted it uneventfully. Did Add or Remove and it worked fine. Thanks again for your suggestions and help.
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