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From: Diane Poremsky [MVP] on 2 Oct 2009 20:04 Ok - we're both looking in the same location. Check the registry - HKLM and HKCU \SOFTWARE\Microsoft\Office\Outlook\Addins Is the addin listed in either location and what is the loadbehavior? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: mailto:dailytips-subscribe-request(a)lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "JC" <JC(a)discussions.microsoft.com> wrote in message news:6756DB27-FD06-4E4B-9D9E-E42E3700E2C5(a)microsoft.com... > Sorry about the inaccurate language - the Office installation I'm working > with is in Norwegian, and I'm not sure what all the terms are in the > English > version. :) The term is, for me "Deaktiverte elementer" - it's the bottom > righthand button in the "About Microsoft Outlook Office." I'm guessing > from > your post that it is "Disabled Items" in the English version. > > How does one go about uninstalling an addin if it doesn't show up to begin > with? As I said, it doesn't show up in the "COM addins" list, and trying > to > add it to the list does nothing. > > I don't want to have to reinstall the whole program unless it's absolutely > critical. > > "Diane Poremsky [MVP]" wrote: > >> Where are you seeing "Deactivated Elements" ? If its not listed in Help, >> About, Disabled items then you should uninstall the addin, reboot and >> reinstall it. >> >> -- >> >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> Let's Really Fix Outlook 2010 >> http://forums.slipstick.com/forumdisplay.php?f=34 >> >> "JC" <JC(a)discussions.microsoft.com> wrote in message >> news:F740092C-A024-4E2A-86EF-A82B7A82B660(a)microsoft.com... >> > It's Outlook 2003, running on Vista. As mentioned previously, it is >> > not >> > listed as disabled. >> > >> > "Diane Poremsky [MVP]" wrote: >> > >> >> What version of Outlook? Is the addin disabled? look in Help, About >> >> in >> >> older versions or Tools, trust center, addins in 2007. >> >> >> >> -- >> >> >> >> Diane Poremsky [MVP - Outlook] >> >> Outlook Tips: http://www.outlook-tips.net/ >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> >> >> Outlook Tips by email: >> >> mailto:dailytips-subscribe-request(a)lists.outlooktips.net >> >> >> >> EMO - a weekly newsletter about Outlook and Exchange: >> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM >> >> >> >> Let's Really Fix Outlook 2010 >> >> http://forums.slipstick.com/forumdisplay.php?f=34 >> >> >> >> "JC" <JC(a)discussions.microsoft.com> wrote in message >> >> news:DD3C4123-D98A-4F20-9626-BF92ED391B0A(a)microsoft.com... >> >> > I'm administering Outlook for someone who needs a COM addin, which >> >> > adds >> >> > a >> >> > toolbar for interoperation with a program called SuperOffice. It >> >> > worked >> >> > up >> >> > until this morning, when the toolbar suddenly disappeared. Looking >> >> > in >> >> > the >> >> > COM-addins, the dll had disappeared completely (not just unchecked). >> >> > I >> >> > tried >> >> > to add it back in, but when I select the dll and hit OK, nothing >> >> > happens - >> >> > the list remains blank. There is nothing in Deactivated Elements. >> >> >> >> >> |