Adobe PDF add-on keeps crashing
in [Document Management]
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From: Amy on 31 Mar 2010 11:19 I am using MS Word 2007 and Adobe Acrobat 8 Professional. For some reason, when I try using the Convert to PDF add-on, Word keeps crashing and when it restarts it asks if I want to disable the add-on. I've tried it both ways... I've disabled the add-on and then I have to print to PDF rather than do a straight conversion... and I've left the add-on enabled. I estimate it crashes about 50% of the time. It doesn't seem to matter what the document size is, it crashes with large documents and with very small documents. Any ideas??
From: Yves Dhondt on 31 Mar 2010 14:00 I would suggest contacting Adobe as this seems to be their problem. Word 2007 has its own 'Save As Pdf' option. You might want to try that one. Unless you have very specific needs, it covers the same task as the acrobat add-in. Yves "Amy" <Amy(a)discussions.microsoft.com> wrote in message news:10BD70DD-C76D-4517-9158-18893EAA703E(a)microsoft.com... >I am using MS Word 2007 and Adobe Acrobat 8 Professional. For some reason, > when I try using the Convert to PDF add-on, Word keeps crashing and when > it > restarts it asks if I want to disable the add-on. I've tried it both > ways... > I've disabled the add-on and then I have to print to PDF rather than do a > straight conversion... and I've left the add-on enabled. I estimate it > crashes about 50% of the time. It doesn't seem to matter what the document > size is, it crashes with large documents and with very small documents. > Any > ideas??
From: Graham Mayor on 1 Apr 2010 02:16 Do you have Acrobat fully updated? Current version is 8.2.1 -- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> "Amy" <Amy(a)discussions.microsoft.com> wrote in message news:10BD70DD-C76D-4517-9158-18893EAA703E(a)microsoft.com... >I am using MS Word 2007 and Adobe Acrobat 8 Professional. For some reason, > when I try using the Convert to PDF add-on, Word keeps crashing and when > it > restarts it asks if I want to disable the add-on. I've tried it both > ways... > I've disabled the add-on and then I have to print to PDF rather than do a > straight conversion... and I've left the add-on enabled. I estimate it > crashes about 50% of the time. It doesn't seem to matter what the document > size is, it crashes with large documents and with very small documents. > Any > ideas??
From: Peter T. Daniels on 1 Apr 2010 06:52 Current version is 9.3.1 Last version of 8 was 8.2.1 ? On Apr 1, 2:16 am, "Graham Mayor" <gma...(a)REMOVETHISmvps.org> wrote: > Do you have Acrobat fully updated? Current version is 8.2.1 > > -- > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > Graham Mayor - Word MVP > > My web sitewww.gmayor.com > Word MVP web sitehttp://word.mvps.org > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > > "Amy" <A...(a)discussions.microsoft.com> wrote in message > > news:10BD70DD-C76D-4517-9158-18893EAA703E(a)microsoft.com... > > > > >I am using MS Word 2007 and Adobe Acrobat 8 Professional. For some reason, > > when I try using the Convert to PDF add-on, Word keeps crashing and when > > it > > restarts it asks if I want to disable the add-on. I've tried it both > > ways... > > I've disabled the add-on and then I have to print to PDF rather than do a > > straight conversion... and I've left the add-on enabled. I estimate it > > crashes about 50% of the time. It doesn't seem to matter what the document > > size is, it crashes with large documents and with very small documents. > > Any > > ideas??-
From: Graham Mayor on 1 Apr 2010 08:10
It is version 8 the OP has - there is no free upgrade path from 8 to 9. Version 8.2.1 should work problem free with Office 2007. -- <>>< ><<> ><<> <>>< ><<> <>>< <>><<> Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org <>>< ><<> ><<> <>>< ><<> <>>< <>><<> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message news:a673af88-f023-450e-aca6-cec70a46a121(a)z6g2000yqz.googlegroups.com... Current version is 9.3.1 Last version of 8 was 8.2.1 ? On Apr 1, 2:16 am, "Graham Mayor" <gma...(a)REMOVETHISmvps.org> wrote: > Do you have Acrobat fully updated? Current version is 8.2.1 > > -- > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > Graham Mayor - Word MVP > > My web sitewww.gmayor.com > Word MVP web sitehttp://word.mvps.org > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > > "Amy" <A...(a)discussions.microsoft.com> wrote in message > > news:10BD70DD-C76D-4517-9158-18893EAA703E(a)microsoft.com... > > > > >I am using MS Word 2007 and Adobe Acrobat 8 Professional. For some > >reason, > > when I try using the Convert to PDF add-on, Word keeps crashing and when > > it > > restarts it asks if I want to disable the add-on. I've tried it both > > ways... > > I've disabled the add-on and then I have to print to PDF rather than do > > a > > straight conversion... and I've left the add-on enabled. I estimate it > > crashes about 50% of the time. It doesn't seem to matter what the > > document > > size is, it crashes with large documents and with very small documents. > > Any > > ideas??- |