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From: JBW on 17 Dec 2009 17:12
On Nov 26, 3:25 am, superjacent <superjac...(a)gmail.com> wrote:
> On Nov 25, 4:29 pm, JBW <idje...(a)gmail.com> wrote:
>
>
>
>
>
> > On Nov 23, 6:18 pm, superjacent <superjac...(a)gmail.com> wrote:
>
> > > > same problem have you found a solution
>
> > > > Andrew
>
> > > No solution as yet.   I reverted back to 2009 in the interim.
>
> > > I contacted Reckon (Australia), explained the problem but they
> > > couldn't duplicate it.   Apparently my 2010 copy was not yet
> > > registered with them, which they talked me through and got that
> > > fixed.   At the time I had a sneaking suspicion that maybe it was
> > > somehow related to the non-registration aspect, but that wasn't the
> > > case.   In the end the lady on the phone was pushing me to contact
> > > their paid help line at $4.90 per min which I declined.   Doesn't seem
> > > right to be paying them to fix a fault of a product I purchased from
> > > them.
>
> > > In the next few days I might go through the installation process
> > > again, see what happens.
>
> > > Cheers,
>
> > > Steve.
>
> > No its a problem that has been around for years. Reckon pretend thats
> > its a mystery because they are a slack bunch who want to vharge you to
> > fix a bug thats been there since at least 2005. Its all to do with
> > your currency setting. Somethines when you upgrade it looses the
> > currency and poof you can't transfer any more. Your account balances
> > should be prefixed with AU. If they aren't then no transfers anymore.
> > I am moving away from Quicken for this very reason. Paying them not to
> > fix a problem they caused in the first place seems a little rich.
>
> > We should complain to them as a group. Actually I think there policy
> > of $4.90 a minute for warranty could be a breach of the trade
> > practices act, must put in a complaint to ACCC or someone.. Upgrading
> > may not cause the same problem next time.
>
> > Jeff
>
> From memory after upgrade I think my very first transfer operation was
> in fact a transfer between different currencies.   I've created a
> PayPal account in $US and from that account record my various $US type
> transactions.   From my $AUD credit card account I transfer money to
> the Paypal account (it works under 2009 version).   I never noticed
> whether AU prefix my account balances but will keep an eye on that the
> next time I attempt an upgrade.
>
> So if your moving away from Quicken, what are you moving towards?
>
> Steve.- Hide quoted text -
>
> - Show quoted text -

Probably something online. Quicken has had cosmetic upgrades for years
without much effort being put into optimising it. Also this transfer
thing has been around for years and Quicken act as if they have never
heard of it. Very dishonest. Very focused on getting every last cent
out of their customers for the minimum effort.
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