Agile Web Solutions - 1Password
in [UK Mac]
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From: Jeffrey Goldberg on 20 Jun 2010 16:39 On 10-06-20 3:47 AM, Mike Lane wrote: > For the last few days I haven't been able to get to Agile Web Solutions' > website http://agilewebsolutions.com/ Hi Mike, I work with Agile Web Solutions and I can reassure you that we are very much around and active. Indeed, there is a new beta of 1Password for Mac that was just released for those tracking the Beta versions in the past hour. (It fixes some common annoyance, so if all goes well with the beta, version 3.2.3 should be released soon.) But over the past few days a still undiagnosed DNS problem has had us unreachable for many users (we really don't know how many since we only hear from the small handful who have managed to let us know that they can't reach us.) From what we can tell, customers of sky.com in the UK and of tiscali.com can't resolve our domains. Somehow a failure to find anything for agile.ws and agilewebsolutions.com got cached to many systems. We have had no changes or down time at our end. We are now in the process of adding new name servers. Would you mind telling me about your ISP and local network setup? Also what version of OS X you are using. Could you run the following commands in Terminal.app and post the response (or send them to support(a)agile.ws)? dig -t ptr 44.8.208.74.in-addr.arpa dig -t soa agilewebsolutions.com dig -t soa 1passwd.net dscacheutil -q host -a name agilewebsolutions.com > Is it just me? It is not just you. > I'm somewhat anxious since they produce 1Password - an > application I rather rely on. Don't worry. We all rely on 1Password and will continue to support and develop it. Indeed, we have some really great things in the pipeline. At the moment we are worried that to so many people it appears that we've "dropped off the net". We haven't, but we seem to be invisible to certain portions of it. Cheers, -j -- Jeffrey Goldberg http://goldmark.org/jeff/ I rarely read HTML or poorly quoting posts Reply-To address is valid
From: Calum on 20 Jun 2010 16:47 On 20/06/10 12:55, Mike Lane wrote: > Are there any issues with using this setting permanently, does anyone know? Only that you're sending yet more data about browsing habits to Herr Google. --- news://freenews.netfront.net/ - complaints: news(a)netfront.net ---
From: Jeffrey Goldberg on 20 Jun 2010 16:48 On 10-06-20 6:55 AM, Mike Lane wrote: > Gavin Richardson wrote on Jun 20, 2010: > >> It is a known problem and 1password have posted this message on their >> twitter account. >> >> Customers of some ISPs in NW Europe have been having trouble reaching >> our site. We're still here! Please try GoogleDNS or OpenDNS instead. > THANKS!! > I've switched my DNS setting to use GoogleDNS (8.8.8.8, 8.8.4.4) and this has > solved the problem. I'm glad that that works. Now that you've switched, there's no reason to run the tests that I suggested in my previous post. > Are there any issues with using this setting permanently, does anyone know? I've been using Google DNS for my home network since it was first announced. It's been fine. If you want to make the change permanent, you should probably make the change in your local router. That will be the thing that is either using your ISP's name servers or telling machines on your network to use those name servers. (And to help me track down the DNS problems, I would love to know what the current settings on your router are.) Cheers, -j -- Jeffrey Goldberg http://goldmark.org/jeff/ I rarely read HTML or poorly quoting posts Reply-To address is valid
From: Danny T on 20 Jun 2010 17:29 Jeffrey Goldberg <nobody(a)goldmark.org> wrote: > On 10-06-20 3:47 AM, Mike Lane wrote: >> For the last few days I haven't been able to get to Agile Web > > Solutions' >> website http://agilewebsolutions.com/ > > Hi Mike, > > I work with Agile Web Solutions and I can reassure you that we are > very > much around and active. <snipped> Thanks ucsm for this, as I couldn't get the Agile website either, nor update via the app. The Google DNS fix worked here too. -- Danny T
From: Mike Lane on 20 Jun 2010 18:06
Jeffrey Goldberg wrote on Jun 20, 2010: > On 10-06-20 6:55 AM, Mike Lane wrote: >> Gavin Richardson wrote on Jun 20, 2010: >> >>> It is a known problem and 1password have posted this message on their >>> twitter account. >>> >>> Customers of some ISPs in NW Europe have been having trouble reaching >>> our site. We're still here! Please try GoogleDNS or OpenDNS instead. > >> THANKS!! > >> I've switched my DNS setting to use GoogleDNS (8.8.8.8, 8.8.4.4) and this >> has >> solved the problem. > > I'm glad that that works. Now that you've switched, there's no reason > to run the tests that I suggested in my previous post. > >> Are there any issues with using this setting permanently, does anyone know? > > I've been using Google DNS for my home network since it was first > announced. It's been fine. > > If you want to make the change permanent, you should probably make the > change in your local router. That will be the thing that is either > using your ISP's name servers or telling machines on your network to use > those name servers. > > (And to help me track down the DNS problems, I would love to know what > the current settings on your router are.) > Sorry, but I'm not sure what you're asking here. I don't have a home network or a router. My computer simply connects directly via an ethernet cable to a cable modem which plugs into my local cable company's socket. -- Mike Lane UK North Yorkshire email: mike_lane at mac dot com |