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From: Tony Toews on 5 Aug 2010 19:21 On Thu, 05 Aug 2010 17:17:44 -0500, ralph <nt_consulting64(a)yahoo.net> wrote: >Where or who is generating this error? Is is definitely your App (ie, >a VB report) or something from the O/S? Yes, definitely my VB6 exe, they sent me a screen shot and you can see my VB6 exe name in the title of the Application Error msg box. >Ie, what does your App do? >Hiccup or come crashing down? All you can do is click OK to terminate the program so it crashes. Mind you it does do a few things before crashing. But it could be crashing at the point where it copies down files. >What happens afterwards? The program crashes so nothing more can happen. >What do the logs show? I've asked. >Also perhaps you are getting 'scapegoated' - is your App the only >thing demonstrating odd behavior? If so then it could very well be >that your App is responsible, otherwise it may only be your App >violently exercises some otherwise obscure device. Absolutely. >I hate guessing before all the facts are in, but who does? Very much >like 'pre-optimizing' as you never actually know where the bottlenecks >are until you run the numbers. Your primary fact-finder is WinDbg and >the logs. > >WinDbg installs on a production box with minimum impact*. Not like the >problems associated with installing say VB or VS, or even installing >and running a verbose debug version of your app. Run as a JIT debugger >and you should get some good clues. Hmm, I'll have to check this out. >I'm assuming the client is remote. Hopefully you have some >knowledgeable people on site, or you probably have to catch a plane. ><sad $$$>. Not going to catch a plane unless they pay me in advance. <smile> Which isn't going to happen of course. This is sort of a shrink wrap app. Tony -- Tony Toews, Microsoft Access MVP Tony's Main MS Access pages - http://www.granite.ab.ca/accsmstr.htm Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/ For a convenient utility to keep your users FEs and other files updated see http://www.autofeupdater.com/ |