From: PA Bear [MS MVP] on 12 Feb 2010 21:12 How long have you been so paranoid? joe wrote: > I have win xp pro sp3 > > I lived in a remote area without internet access so never did any updates > other than the service packs, no internet no threats :-) > I now have broadband and am fully up to date with all Microsoft updates. > > However this latest problem with KB977165 has really scared me. I am not > too > happy about using the recovery tool and how would I have found out the > solution anyway without a pc to access the Internet? ( I am still in a > remote area with no other pc's around ) > > So I have a couple of questions for the experts here. > > Firstly, why did my update install perfectly when so many others had this > huge problem? Was I just lucky? > > Has this kind of thing happened before with bad updates? > > Can I feel safe in downloading these updates automatically. > > I would feel much better if you guys could give me the benefit of your > experience. > > TIA
From: joe on 13 Feb 2010 00:46 What kind of response is that? "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:OLyRxLFrKHA.3908(a)TK2MSFTNGP05.phx.gbl... > How long have you been so paranoid? > > joe wrote: >> I have win xp pro sp3 >> >> I lived in a remote area without internet access so never did any updates >> other than the service packs, no internet no threats :-) >> I now have broadband and am fully up to date with all Microsoft updates. >> >> However this latest problem with KB977165 has really scared me. I am not >> too >> happy about using the recovery tool and how would I have found out the >> solution anyway without a pc to access the Internet? ( I am still in a >> remote area with no other pc's around ) >> >> So I have a couple of questions for the experts here. >> >> Firstly, why did my update install perfectly when so many others had this >> huge problem? Was I just lucky? >> >> Has this kind of thing happened before with bad updates? >> >> Can I feel safe in downloading these updates automatically. >> >> I would feel much better if you guys could give me the benefit of your >> experience. >> >> TIA >
From: Unknown on 13 Feb 2010 11:16 Logical! "joe" <joe(a)ebox.com> wrote in message news:etMCa$GrKHA.3536(a)TK2MSFTNGP06.phx.gbl... > What kind of response is that? > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:OLyRxLFrKHA.3908(a)TK2MSFTNGP05.phx.gbl... >> How long have you been so paranoid? >> >> joe wrote: >>> I have win xp pro sp3 >>> >>> I lived in a remote area without internet access so never did any >>> updates >>> other than the service packs, no internet no threats :-) >>> I now have broadband and am fully up to date with all Microsoft updates. >>> >>> However this latest problem with KB977165 has really scared me. I am not >>> too >>> happy about using the recovery tool and how would I have found out the >>> solution anyway without a pc to access the Internet? ( I am still in a >>> remote area with no other pc's around ) >>> >>> So I have a couple of questions for the experts here. >>> >>> Firstly, why did my update install perfectly when so many others had >>> this >>> huge problem? Was I just lucky? >>> >>> Has this kind of thing happened before with bad updates? >>> >>> Can I feel safe in downloading these updates automatically. >>> >>> I would feel much better if you guys could give me the benefit of your >>> experience. >>> >>> TIA >> > >
From: PA Bear [MS MVP] on 13 Feb 2010 11:23 Sorry, it's been a long week in the trenches dealing with those BSOD/KB977165 issues here. >>> Firstly, why did my update install perfectly when so many others had >>> this >>> huge problem? Was I just lucky? Luck had nothing to do with it. Practicing 'Safe Hex' did: It's beginning to look like the vast majority of these BSODs were caused by hijackware infections, primarily W32/Alureon-variants. >>> Has this kind of thing happened before with bad updates? If your computer's security was compromised, yes. >>> Can I feel safe in downloading these updates automatically. Very generally speaking, yes. Should you ever need assistance... For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB999999). Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Consumer Security Support home page & Microsoft Update Solution Center also offer support options https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx -- ~PA Bear joe wrote: > What kind of response is that? > >> How long have you been so paranoid? >> >> joe wrote: >>> I have win xp pro sp3 >>> >>> I lived in a remote area without internet access so never did any >>> updates >>> other than the service packs, no internet no threats :-) >>> I now have broadband and am fully up to date with all Microsoft updates. >>> >>> However this latest problem with KB977165 has really scared me. I am not >>> too >>> happy about using the recovery tool and how would I have found out the >>> solution anyway without a pc to access the Internet? ( I am still in a >>> remote area with no other pc's around ) >>> >>> So I have a couple of questions for the experts here. >>> >>> Firstly, why did my update install perfectly when so many others had >>> this >>> huge problem? Was I just lucky? >>> >>> Has this kind of thing happened before with bad updates? >>> >>> Can I feel safe in downloading these updates automatically. >>> >>> I would feel much better if you guys could give me the benefit of your >>> experience. >>> >>> TIA
From: joe on 13 Feb 2010 14:11
This is more of what I would have expected from you PA. I kmow you are heavily involved with update queries and apreciate you taking the time to respond. I still feel nervous about the whole update issue after this little hicup. "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:%23$%230XoMrKHA.4752(a)TK2MSFTNGP04.phx.gbl... > Sorry, it's been a long week in the trenches dealing with those > BSOD/KB977165 issues here. > >>>> Firstly, why did my update install perfectly when so many others had >>>> this >>>> huge problem? Was I just lucky? > > Luck had nothing to do with it. Practicing 'Safe Hex' did: It's beginning > to look like the vast majority of these BSODs were caused by hijackware > infections, primarily W32/Alureon-variants. > >>>> Has this kind of thing happened before with bad updates? > > If your computer's security was compromised, yes. > >>>> Can I feel safe in downloading these updates automatically. > > Very generally speaking, yes. Should you ever need assistance... > > For home users, no-charge support is available by calling 1-866-PCSAFETY > (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in > Canada or by contacting your local Microsoft subsidiary. There is > no-charge for support calls that are associated with security updates. > When you call, clearly state that your problem is related to a Security > Update and cite the update's KB number (e.g., KB999999). > > Or you can... > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Consumer Security Support home page & Microsoft Update Solution Center > also offer support options > https://consumersecuritysupport.microsoft.com/ > http://support.microsoft.com/ph/6527#tab3 > > For more information about how to contact your local Microsoft subsidiary > for security update support issues, visit the International Support Web > site: http://support.microsoft.com/common/international.aspx > -- > ~PA Bear > > joe wrote: >> What kind of response is that? >> >>> How long have you been so paranoid? >>> >>> joe wrote: >>>> I have win xp pro sp3 >>>> >>>> I lived in a remote area without internet access so never did any >>>> updates >>>> other than the service packs, no internet no threats :-) >>>> I now have broadband and am fully up to date with all Microsoft >>>> updates. >>>> >>>> However this latest problem with KB977165 has really scared me. I am >>>> not >>>> too >>>> happy about using the recovery tool and how would I have found out the >>>> solution anyway without a pc to access the Internet? ( I am still in a >>>> remote area with no other pc's around ) >>>> >>>> So I have a couple of questions for the experts here. >>>> >>>> Firstly, why did my update install perfectly when so many others had >>>> this >>>> huge problem? Was I just lucky? >>>> >>>> Has this kind of thing happened before with bad updates? >>>> >>>> Can I feel safe in downloading these updates automatically. >>>> >>>> I would feel much better if you guys could give me the benefit of your >>>> experience. >>>> >>>> TIA > |