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From: JOhn on 29 Mar 2010 20:14
Bartt Shelton wrote:
> QB 2008 H&B.
>
> I'm seeing something puzzling with my BofA AmEx credit card
> transactions.
>
> Typically, I enter transactions into my register, then reconcile them
> against what One Step Update picks up.
>
> It works like a champ with every other account I've got.
>
> However, when my BofA AmEx statement closes, the transactions show up
> again, en masse. This doesn't happen w/ any other accounts, some of
> which are also at BofA.
>
> I don't use the card that much, so I haven't really dug into what's
> happening until now. But it's been doing it for a long time.
>
> BofA just tried to tell me it's because I enter the x'actions into the
> register ahead of One Step Update instead of just categorizing what
> One Step Update downloads, which sounds absolutely ridiculous to me.
> They told me to call Quicken Support (I know better than to do that).
>
> Any ideas?

BofA is correct. Just download and categorize from the site.
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