Blue Screen
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From: nass on 18 Sep 2007 17:32 "DaveWT" wrote: > When I insert a blank disc in my DVD burner, my system crashes and I get an > error message "STOP: 0x0000008E (0xc0000005, 0x806EE753, [see below], > 0x00000000)" The only change to the message is to the third set of numbers > within the brackets which reads, variously, 0xB928A4cc or 0xB9044D7C or > 0xB9B464CC. This used to be an intermittent fault but now it occurs all the > time. > > I'm using Windows XP with SP2. > > Is there anything I can do to fix this or do I need to call in the experts? > Any help appreciated. Dave Before we dig deeper, did you installed Windows Media Player 11 Recently?, If you do try to roll-back to windows media 10, also try to update the burner Software/driver from the manufacturer and see if that will help. You can use this driver verifier command: verifier.exe click [OK] First try to eliminate hardware, by going to Device manager and check by expanding the Plus [+] to see all devices listed, if there is a malfunctioning device or conflicting device it will show in Device manager. Scan your operating system for malware and viruses with an up2date protection software. Check with the company that their server okay and your credential not being changed. Look in the event Viewer for error messages(X) that can help in discovering the culprit. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Random "0x0000008E" Error Message on a Blue Screen in Windows XP http://support.microsoft.com/kb/827663 A "STOP: 0x0000008E" error message occurs when you change the hardware acceleration setting http://support.microsoft.com/kb/330187 http://msdn2.microsoft.com/en-us/library/ms794023.aspx Error message when you try to open files on an NTFS file system volume http://support.microsoft.com/kb/930916 STOP 0x0000008E error message on a blue screen and your computer does not enter hibernation or standby after you remove an IEEE 1394 storage device http://support.microsoft.com/kb/813818 <Quote::> Your first error indicate a bad hardware driver installed on your system. Read here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=sysdata&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us stop: 0x0000008E (0x0000005, 0xAA7A1232,0xA9A15B9C, 0x000000) KERNEL_MODE_EXCEPTION_NOT_HANDLED Q244617 - How to Use Driver Verifier to Troubleshoot Device Drivers in Windows 2000 http://support.microsoft.com/support/kb/articles/Q244/6/17.ASP stop: 0x0000008E http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=stop%3A+0x0000008E&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us Also, if you have one of these Video cards try to get the latest driver for your Video card Specs. Links: Nvidia (GeForce drivers) driver downloads: http://www.nvidia.com/content/drivers/drivers.asp The HaxDoor virus may cause a "STOP 0x00000050" or "STOP 0x0000008e" error message http://support.microsoft.com/kb/903251 ATI (Radeon drivers) driver downloads: http://ati.amd.com/support/driver.html Then go through these cleaning steps: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced. Under General Tab clear your History, Internet Files and Cookies. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit or you can send them here in your next post) and click [OK] to confirm your Changes. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Click on Advanced Tab and scroll down under the browsing option and uncheck this box: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) and click Apply then OK to close your IE Properties. 2.... And also for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm http://www.lavasoft.com/products/ad-aware_se_personal.php http://www.safer-networking.org ; for Spybot S&D Run a scan from here on-line: http://www.sophos.com http://www3.ca.com/securityadvisor/virusinfo/scan.aspx http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym Download Avast Cleaner from here: http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine: http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ http://free.grisoft.com/doc/5390/lng/us/tpl/v5 =How to perform a clean boot procedure to prevent background programs from interfering with a game or a program that you currently use http://support.microsoft.com/kb/331796 3... You may have a bad RAM try to test your RAM by running Memtest by downloading this tool and unzip it and make a floppy or CD/DVD and run it on Reboot. http://www.memtest86.com/ You may need to reposition/reset the RAM sticks in their slots. </Quote::> HTH. nass ------- www.nasstec.co.uk
From: Bob I on 18 Sep 2007 17:35 Since burning and reading are different power levels I wonder if that is still valid? Otherwise the possibility exists that it is software and driver related. Windows XP knows nothing of DVD burning and so relies on third party software provided by the user. DaveWT wrote: > Bob, Thanks for that but the DVD burner accepts and plays e.g. commercially > produced discs. Compatability would therefore not seem to be an issue and > the problem is connected with new blank discs. Any further thoughts? Dave > > "Bob I" wrote: > > >>Looks like a hardware issue, see "8E" at link below. >>http://aumha.org/a/stop.htm >> > >
From: DaveWT on 18 Sep 2007 17:58 Gerry, I really appreciate the detailed instructions which I need. There are no yellow question marks in Device Manager. Files not digitally signed are lstone2k.sys, marvinbus.sys, memalloc.sys, ousb2hub.sys, ousbehci.sys, wfsys.sys, lstone.ux, b720x576.uxo and b720x480.uxo. Whilst you referred to ignoring any not checked, there were no check boxes in the Signature Verification Results. Does this offer any clues to the problem? Regards Dave "Gerry" wrote: > Dave > > http://msdn2.microsoft.com/en-us/library/ms794023.aspx > > Are there any yellow question marks in Device Manager? Right click on > the My Computer icon on your Desktop and select Properties, > Hardware,Device Manager. If yes what is the Device Error code? > > Try Start, Run, type "sigverif.exe" without quotes and hit OK. What > drivers are listed as unsigned? Disregard those which are not checked. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > DaveWT wrote: > > When I insert a blank disc in my DVD burner, my system crashes and I > > get an error message "STOP: 0x0000008E (0xc0000005, 0x806EE753, [see > > below], 0x00000000)" The only change to the message is to the third > > set of numbers within the brackets which reads, variously, 0xB928A4cc > > or 0xB9044D7C or 0xB9B464CC. This used to be an intermittent fault > > but now it occurs all the time. > > > > I'm using Windows XP with SP2. > > > > Is there anything I can do to fix this or do I need to call in the > > experts? Any help appreciated. Dave > > > >
From: Gerry on 18 Sep 2007 18:33
Dave When you have little to go on unsigned drivers are always worth researching. lstone2k.sys lstone.ux b720x576.uxo b720x480.uxo These all seem to come from the same source. Looks like a war game from Pinnacle Studio. Uninstall and observe for effect. You can always reinstall if you are still geting Blue Screens. I have not managed to research others yet. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ DaveWT wrote: > Gerry, > > I really appreciate the detailed instructions which I need. > > There are no yellow question marks in Device Manager. > > Files not digitally signed are lstone2k.sys, marvinbus.sys, > memalloc.sys, ousb2hub.sys, ousbehci.sys, wfsys.sys, lstone.ux, > b720x576.uxo and . Whilst you referred to ignoring any > not checked, there were no check boxes in the Signature Verification > Results. Does this offer any clues to the problem? > > Regards > > Dave > > "Gerry" wrote: > >> Dave >> >> http://msdn2.microsoft.com/en-us/library/ms794023.aspx >> >> Are there any yellow question marks in Device Manager? Right click on >> the My Computer icon on your Desktop and select Properties, >> Hardware,Device Manager. If yes what is the Device Error code? >> >> Try Start, Run, type "sigverif.exe" without quotes and hit OK. What >> drivers are listed as unsigned? Disregard those which are not >> checked. >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> DaveWT wrote: >>> When I insert a blank disc in my DVD burner, my system crashes and I >>> get an error message "STOP: 0x0000008E (0xc0000005, 0x806EE753, [see >>> below], 0x00000000)" The only change to the message is to the third >>> set of numbers within the brackets which reads, variously, >>> 0xB928A4cc or 0xB9044D7C or 0xB9B464CC. This used to be an >>> intermittent fault but now it occurs all the time. >>> >>> I'm using Windows XP with SP2. >>> >>> Is there anything I can do to fix this or do I need to call in the >>> experts? Any help appreciated. Dave |