Blue Screen
in [Hardware]
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From: John on 29 Dec 2009 20:25 I am running XP SP3. I just got a strange blue screen, while I was composing an email. All functions and processes have been operating normally all year. The screen was not specific to one problem, but suggested that a hardware or software problem had occurred - that I should first restart the computer, and if the same screen came up, I should restart in safe mode to remove the offending piece of hardware or software. When I restarted the PC, all was working normally, and continues to do so. Any idea what may have occasioned this blue screen message? -- John
From: Shenan Stanley on 29 Dec 2009 20:36 John wrote: > I am running XP SP3. I just got a strange blue screen, while I was > composing > an email. All functions and processes have been operating normally all > year. > The screen was not specific to one problem, but suggested that a hardware > or > software problem had occurred - that I should first restart the computer, > and > if the same screen came up, I should restart in safe mode to remove the > offending piece of hardware or software. When I restarted the PC, all was > working normally, and continues to do so. Any idea what may have > occasioned > this blue screen message? Not with those details - no. Now if you have the error code the bluescreen gave you - maybe. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Daave on 29 Dec 2009 23:33 John wrote: > I am running XP SP3. I just got a strange blue screen, while I was > composing an email. All functions and processes have been operating > normally all year. The screen was not specific to one problem, but > suggested that a hardware or software problem had occurred - that I > should first restart the computer, and if the same screen came up, I > should restart in safe mode to remove the offending piece of hardware > or software. When I restarted the PC, all was working normally, and > continues to do so. Any idea what may have occasioned this blue > screen message? There's not enough information to determine anything. These sorts of screens usually indicate a hardware problem (assuming there is no malware infection). If it's truly a one-off, you can write it off as a fluke. If you get another BSOD, you need to write down the entire error message and include it in your next post. Common hardware problems include bad or flaky RAM, a failing hard drive, or a failing power supply.
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