Brother printer off-line
in [UK Mac]
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From: Peter James on 23 Jul 2010 12:12 I started printing a document, and halfway through the printer stopped and the printer queue told me that there was no printer attached to the system. I donwloaded the Brother drivers and installed them, and now I'm told that the printer is off-line and I can't reset it. Using System preferences I believe is the way to do this, but it doesn't offer me this option. Can anyone help? thanks, Peter -- He spoke with a certain what-is-it in his voice, and I could see that, if not actually disgruntled, he was far from being gruntled. P.G. Wodehouse 1881 -1975
From: Graham J on 23 Jul 2010 14:50 "Peter James" <pfjames2000(a)googlemail.com> wrote in message news:1jm3eba.1y18p18dfwyjwN%pfjames2000(a)googlemail.com... >I started printing a document, and halfway through the printer stopped > and the printer queue told me that there was no printer attached to the > system. > I donwloaded the Brother drivers and installed them, and now I'm told > that the printer is off-line and I can't reset it. > Using System preferences I believe is the way to do this, but it doesn't > offer me this option. > Can anyone help? > thanks, > Peter Given your description, some part of the printer has failed. How does it connect to the computer? USB? Network? something else? Do you have another printer you can try to check that it's not the interface on the computer? Can you check this printer by connecting it to another computer? -- Graham J
From: Peter James on 24 Jul 2010 04:19 "Graham J" <graham(a)invalid> wrote: > "Peter James" <pfjames2000(a)googlemail.com> wrote in message > news:1jm3eba.1y18p18dfwyjwN%pfjames2000(a)googlemail.com... > >I started printing a document, and halfway through the printer stopped > > and the printer queue told me that there was no printer attached to the > > system. > > I donwloaded the Brother drivers and installed them, and now I'm told > > that the printer is off-line and I can't reset it. > > Using System preferences I believe is the way to do this, but it doesn't > > offer me this option. > > Can anyone help? > > thanks, > > Peter > > Given your description, some part of the printer has failed. > > How does it connect to the computer? USB? Network? something else? By USB cable > Do you have another printer you can try to check that it's not the interface > on the computer? Can you check this printer by connecting it to another > computer? Yes, I have an old G5 iMac and I'll try that later this morning and post back here. Peter -- He spoke with a certain what-is-it in his voice, and I could see that, if not actually disgruntled, he was far from being gruntled. P.G. Wodehouse 1881 -1975
From: Mark Ingle on 24 Jul 2010 05:35 Peter James <pfjames2000(a)googlemail.com> wrote: > I started printing a document, and halfway through the printer stopped > and the printer queue told me that there was no printer attached to the > system. Have you tried unplugging and plugging the printer. At work we have a large number of networked Brother multifunction inkjets and very occasionally - say once every couple of months - the internal printserver seems to crash, and one needs to unplug and plug the printer back.
From: Peter James on 24 Jul 2010 16:00 Peter James <pfjames2000(a)googlemail.com> wrote: > "Graham J" <graham(a)invalid> wrote: > > > "Peter James" <pfjames2000(a)googlemail.com> wrote in message > > news:1jm3eba.1y18p18dfwyjwN%pfjames2000(a)googlemail.com... > > >I started printing a document, and halfway through the printer stopped > > > and the printer queue told me that there was no printer attached to the > > > system. > > > I donwloaded the Brother drivers and installed them, and now I'm told > > > that the printer is off-line and I can't reset it. > > > Using System preferences I believe is the way to do this, but it doesn't > > > offer me this option. > > > Can anyone help? > > > thanks, > > > Peter > > > > Given your description, some part of the printer has failed. > > > > How does it connect to the computer? USB? Network? something else? > By USB cable > > Do you have another printer you can try to check that it's not the interface > > on the computer? Can you check this printer by connecting it to another > > computer? > Yes, I have an old G5 iMac and I'll try that later this morning and > post back here. > > Peter I set up the old G5 iMac and found that the printer worked perfectly with it. Connecting the printer back to the current Intel iMac, it coughed, stuttered and then printed out the contents of the print queue that I had been trying to print for the past 24 hours. So it works again. Quite why I'll never know. Peter -- He spoke with a certain what-is-it in his voice, and I could see that, if not actually disgruntled, he was far from being gruntled. P.G. Wodehouse 1881 -1975
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