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From: bobidee on 22 May 2010 00:13
I have the same problem. My exchange account works fine on my desktop but it
stopped working on my laptop when I upgraded from outlook 07 to outlook 2010!

"DAVE" wrote:

> Hi,
>
> I recently downloaded and installed Outlook 2010 Beta. I set up my Home email account which works fine, however when i tried to set up my Microsoft exchange account for work i get the following message,
>
> "cannot open your default email folders. you must connect to microsoft exchange with the current profile before you can synchronize your folders with your Outlook data file (.Ost)."
>
> I have no idea how to work around this as Outlook just closes when i click OK to the above message.
>
> The exchange account i`m trying to connect to is setup as a seperate profile and I`m using XP SP3.
>
> Can Anybody help
>
> Dave.
> Submitted using http://www.outlookforums.com
> .
>
From: Brian Tillman [MVP-Outlook] on 25 May 2010 13:09
"bobidee" <bobidee(a)discussions.microsoft.com> wrote in message
news:7912A66D-998F-4AAD-BAE1-EB3C594739E0(a)microsoft.com...

>I have the same problem. My exchange account works fine on my desktop but it
> stopped working on my laptop when I upgraded from outlook 07 to outlook
> 2010!

Create a new mail profile and add the account again.
--
Brian Tillman [MVP-Outlook]

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