From: Petrus Tax on 16 Jun 2010 07:04 Hello, a friend of mine has a Gateway PC with Windows XP on it. When he connects his backup external HD (USB), after some time the CD drive (D) stops working and disappears from "my computer".Checking the Device Manager, we see that both items appear under CD drives, each with a yellow exclamation mark. Apparently, there is a conflict. Any ideas how to solve it? We appreciate any help. Petrus
From: GT on 16 Jun 2010 08:27 "Petrus Tax" <petrustax(a)earthlink.net> wrote in message news:xqqdnfgFjs4tMoXRnZ2dnUVZ_oydnZ2d(a)earthlink.com... > Hello, > a friend of mine has a Gateway PC with Windows XP on it. When he connects > his backup external HD (USB), after some time the CD drive (D) stops > working and disappears from "my computer".Checking the Device Manager, we > see that both items appear under CD drives, each with a yellow exclamation > mark. Apparently, there is a conflict. > Any ideas how to solve it? We appreciate any help. Simple thing to check first - look in the disk manager and see if they are set to use the same drive letter, if so, then change one of them. The disk manager can be reached by right clicking on the My Computer on your desktop, choose "Manage" to open the Computer Management dialog. Near the bottom of the tree of icons on the left is Disk Management - check in there. You can also reach the Computer Management dialog via the Control Panel->Administrative Tools->Computer Management
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