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From: Paul on 22 Jul 2010 22:26
CurlySue wrote:
> REVISED
>
> Now, today, given your insight and preliminary analysis, to further my
> investigation, I think that I am going to need another PC. Why? Well,
> unless I can find a simple solution, I could uninstall 15.2, but that will
> drop my ability to connect to the Internet.

The Intel installer is only going to work, if you have an Intel
network adapter.

Have you checked the control panel "Add or Remove Programs",
and checked to see what Intel software claims to be installed ?
Either 15.4.1 or 15.2 package ?

I'd probably go back and install the 15.2, subject to the
Add or Remove control panel having all of the Intel network
adapter software gone.

It should be leaving behind a folder, which would include
things like that dxsetup file.

The purpose of attempting to reinstall 15.2, would be to
try to get the "dxsetup" error message to go away. And
secondarily, to make it possible, if necessary, to uninstall
the package complete if you so desire.

I can see a PROSETDX.msi file in this folder inside the
download file. The MSI file is about six megabytes in size.
I would have expected to see DxSetup.exe in the same folder
on the C: drive.

PROWin32.exe\\APPS\PROSETDX\Win32\PROSETDX.msi

HTH,
Paul
From: CurlySue on 23 Jul 2010 10:01
> The Intel installer is only going to work, if you have an Intel
> network adapter.

Agreed. Good thing I verified this BEFORE the day I purchased this PC about
3 years ago. ;o) Bonus, the same Intel 82562 is still installed today.

> Have you checked the control panel "Add or Remove Programs",
> and checked to see what Intel software claims to be installed ?

Answered above.

> Either 15.4.1 or 15.2 package ?

The first time I updated this driver was almost 3 years ago. At that time,
I read every word of the PROWIN32.exe Release Notes to comfirm that (a) it
was applicable to Windows XP SP2 (at that time I had not updated to SP3) Home
Edition, and (b) that it was fully compatible with the Intel 82562 10/100
Network Adapter installed in my PC.

> I'd probably go back and install the 15.2, subject to the
> Add or Remove control panel having all of the Intel network
> adapter software gone.

> It should be leaving behind a folder, which would include
> things like that dxsetup file.

> The purpose of attempting to reinstall 15.2, would be to
> try to get the "dxsetup" error message to go away. And
> secondarily, to make it possible, if necessary, to uninstall
> the package complete if you so desire.

> I can see a PROSETDX.msi file in this folder inside the
> download file. The MSI file is about six megabytes in size.
> I would have expected to see DxSetup.exe in the same folder
> on the C: drive.

> PROWin32.exe\\APPS\PROSETDX\Win32\PROSETDX.msi

Referring to my initial post - the one that I decided to CLEANUP and repost
(which you so kindly responded to) . . .
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsxp.general&tid=d844435e-400a-4e53-b8a6-f9a3003a4173&cat=&lang=&cr=&sloc=&p=1

Donald Anadell responded with:

BEGIN REPLY

Hope some of these links are helpful:

Intel(R) Dxsetup.exe software setup utility:
http://www.intel.com/support/network/sb/cs-016040.htm
Intel(R) Driver version 15.4.1 overview
http://www.intel.com/support/network/sb/cs-006333.htm
Intel(R) Download Center
http://downloadcenter.intel.com/Default.aspx
Intel(R) Driver Update Utility
http://www.intel.com/support/network/detect.htm
Intel(R) Contact Support
http://www.intel.com/support/feedback.htm

Good luck.

END REPLY

Having seen his reply a short time after responding to yours, I posted
Donald with:

BEGIN REPLY

Thank you for your reply, support and links, Donald. :o)

I have been using 3 or 4 of them for the last 2 years.

I have never used the Driver Update Utility, and was surprised by the
results. Surprised because the Intel system read my PC as a Windows 2003
Server, and the driver it recommended was EXACTLY the same one I had
downloaded. Nevertheless, I downloaded it again and used the extraction
without installation process to view the of directories and files associated
with this driver.

I have additional investigation to pursue and will update you once I have
resolved this problem.

Thanks again!!

END REPLY

Since posting the above reply, I chose to review the links further and then
decided to CHANCE using Intel's Driver Update Utility. Even though this
Utility incorrectly ID'd my operating system as Windows 2003 Server, the
Driver associated with the download had the same Digital Signature as the
15.4.1 version that I had download for Windows XP Home.

Feeling intrepid, I proceeded forward with the Intel Driver Update Utility
15.4.1 downloaded PROWin32.exe file.

After downloading the PROWin32.exe files recommended by Intel's Driver
Update Utility, I decided to (again) review the online Read Me (htm) file
[http://downloadmirror.intel.com/18717/eng/readme.htm] before executing the
PROWin32.exe install. Having never extracted files without installing them,
I chose to employ the /f parameter and specified the destination path.

Believing the /f parameter would function as it is described - Extracting
the Files Without Installing - I anticipated reviewing the files, as you had
done with the 7-ZIP. Unfortunately, though not completely unfortunate, this
is not how the process went. In short, with the /f parameter incorporated
precisely as defined by Intel, the Windows 2003 Server PROWin32.exe began
installing in the same manner I have witness several times in the last 2 or
so years. So, I just went with the flow.

Once the install appeared complete, I checked the path location that I had
specifed after the /f parameter, and there it was, a new directory named
Intel 82562 based Network Controller. This directory has five File Folders,
two Rich Text Format files, and a TIC File. I opened each of the File
Folders, which include a Win32 subdirectory, as well as other subdirectories.
And in the \Intel 82562 based Network Controller\APPS\PROSETDX\Win32
directory, I found the DxSetup.exe Application and Configuration Settings
files, as well as the PROSETDX.msi Windows Installer Package - just as you
said you could see. As you may guess, I was now smiling W-I-D-E-L-Y.

Next, I proceeded to open Device Manager and check the version of the new
install, and there it was . . . Intel PROSet Version 15.4.98.0 . . . not
Version 15.4.1 that I was expecting, but that wouldn't be the first time a
manufacture mis-labeled or did not properly identify its drivers or files (as
you know all to well, I am certain). Oddly, the 15.4.89 release has the same
Intel 82562 10/100 Network Connection Driver, 9.13.41.0, as the 15.2 release.
Obviously, Intel was updating issues other than this driver. Then I ran the
various Intel Diagnostics on the Connection, Cable and Hardware - all passed,
so I rebooted, went back online, and proceeded to this newsgroup to inform
you of the results.

There must be something WRONG with the PROWin32.exe file (a file I
downloaded more than once, to insure the one on my HDD was not corrupt or
otherwise defective) that downloads when Windows XP Home Edition is selected
here . . .
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Ethernet+Components&ProductLine=Ethernet+Controllers&ProductProduct=Intel%C2%AE+82562+Fast+Ethernet+Controllers
because, as I said above, it has the same Digital Signature as the 15.4.1
version recommended by the Intel Driver Update Utility that ID's my operating
system as Windows 2003 Server.

And now, dear Peter, you know the REST OF THE STORY. ;o)

Many, many thanks for your undying support and edification regarding this
issue. I do not believe that I could have done this without you.

With kindest regards,

CurlySue

P.S. I want to express my appreciation for your extraordinary command of
the written word. Your level of clean, concise communication is clearly
second to none, Paul. I could not be more impressed by how easy it was to
follow your words. Thank you! :o)
From: PA Bear on 12 Aug 2010 11:06
[Reviving an older thread]

> Regarding anti-virus programs, I run Avira AntiVir 9.0.0.422 - where I run
> Avira AntiVir Guard to protect my system from real-time virus and
> adware/malware problems.

You may think that you're running Avira AntiVir but your HijackThis
log tells a much different story.

> ...I have never allowed Windows Update to install any
> Malicious Removal Tool

I'm sure you're regretting that by now! <VBEG>


On Jul 21, 6:12 pm, CurlySue wrote:
> I have a Missing or corrupted DxSetup.exe problem...
>
> http://i31.tinypic.com/e86fzo.png
>
> ...and I recall seeing this same error message once, perhaps twice in the 2
> or 3 months.  
>
> This same DxSetup.exe error message occurred when I was attempting to
> install non-essential software programs.  And when the (above) error message
> window popped up, I chose to terminate the installation and delete the
> non-essential software program.
>
> Currently, this DxSetup.exe error message occurs when I try to install
> Intel's Network Adapter Drivers 15.4.1 for Windows XP.  
>
> Back on 2010 April 29, I successfully installed Intel's Network Adapter
> Drivers 15.2 for Windows XP, and did not have any problems - in other words,
> I did not experience this DxSetup.exe error message.  
>
> My operating system is Windows XP SP3, 32-bit, up to date via Windows
> Update, with the exception of Microsoft's Malicious Removal Tools, and
> Internet Explorer 7 or 8.  I have never allowed Windows Update to install any
> Malicious Removal Tool, and because I only use Internet Explorer for Windows
> Updates (my primary browser is Firefox 3.6 including its latest version and
> updates), I find no value nor interest to upgrade to Internet Explorer 7 or
> 8.  
>
> According to Add or Remove Programs, I have the following Microsoft .NET
> Frameworks installed...
>
> 1.1 - v1.1.4322
> 2.0 Service Pack 2 - v2.0.50727
> 3.0 Service Pack 2
> 3.5 Service Pack 1
>
> ...which is confirmed by ASoft .NET Version Detector 2007 as follows:
>
> http://i26.tinypic.com/2i9toar.png
>
> Upon reviewing the respective install LOG files...
>
> http://i27.tinypic.com/33xwjus.png
>
> ...I found no apparent error messages.  
>
> The file dd_dotnetfx3error.txt is empty - and searching for the word "error"
> in the dd_dotnetfx3install.txt file, produces only one reference...
>
> [04/25/09,00:23:40] Microsoft .NET Framework 3.0: CRootComponent::Install():
> MSIInstallProduct returned ERROR_SUCCESS.
>
> The file dd_dotnetfx35error.txt is empty - and searching for the word
> "error" in the dd_dotnetfx35install.txt file, produces the following
> references...
>
> [04/25/09,17:09:22] Setup.exe: GetGlobalCustomProperty - Property:
> {481CEF9F-033A-11D3-ACE2-00C04F8EEBA1} - PropertyName: Disable Error Logging
> - Value: 0
>
> [04/25/09,17:30:43] Microsoft .NET Framework 3.5: CRootComponent::Install():
> MSIInstallProduct returned ERROR_SUCCESS.
>
> [04/25/09,17:31:08] Setup.exe: GetGlobalCustomProperty - Property:
> {481CEF9F-033A-11D3-ACE2-00C04F8EEBA1} - PropertyName: Disable Error Logging
> - Value: 0
>
> [04/25/09,20:04:39] Windows Installer Patch Registration Fix for .NET
> Framework 3.5 (x86): Error code 0 for this component means "Baseline
> succeeded. No further action required."
>
> [04/25/09,20:06:46] XPSEPSC Installer: Error code 3010 for this component
> means "Baseline succeeded. Reboot required to complete setup action."
>
> [04/25/09,20:08:14] Microsoft .NET Framework 3.5 SP1:
> CRootComponent::Install(): MSIInstallProduct returned ERROR_SUCCESS.
>
> To ensure my Registry is not effected by any new program installation, I
> typically back it up prior to the install.  However, because I install or
> updated software several times each week, once the new or updated program
> appears to work as described, I generally delete the Registry backup file..  
> This may seem severe, but once I install a new program or update, the
> previous Registry backup become moot.  Moot because it has no value since
> restoring it also removes any newer Registry entries, updates, etc.  
>
> I am running Windows Installer 4.5 and have not experienced any problems
> with it.
>
> I manually update Windows XP by visiting the Windows Update website once a
> week, and utilize the CUSTOM option to check for Windows XP updates.  
>
> For non-Windows operating system software, I visit other websites like
> MajorGeeks and FileHippo.  I try to download new software direct from the
> author's website(s) whenever possible.  
>
> When available, I generally update my DirectX files.  Recently, I installed
> DirectX June 2010 Redistributable (with filename directx_Jun2010_redist.exe).
>  As with all previous versions, I extracted this file a temp directory,
> F:\DirectX_Install.  Once extracted, I executed DXSETUP.EXE to install the
> DirectX update.  Once complete, I typically leave the Application,
> Application Extensions and Cabinet Files, in place until the next DirectX
> Redistributable is released - and when it is, I delete all files in
> F:\DirectX_Install before executing the new DXSETUP.EXE application file.  
>
> While I have executed the DirectX Redistributable DXSETUP.EXE application
> file several time in the last 2 to 3 years (concurrent with the respective
> DirectX Redistributable release), I have never looked for the DxSetup.exe
> file elsewhere on my HDD.  Therefore, I have no idea where it is supposed to
> be located.  I read one (confusing website's) expert suggest that it is
> located in the C:\WINDOWS\System32 directory.  When I looked, it was not
> there - so I copied the latest DXSETUP.EXE file to it.  Unfortunately, it did
> not correct or resolve the problem - the problem remains.
>
> I am running DirectX 9.0c, and ran the DirectX Diagnostic Tool and no
> problems were found.  
>
> http://i28.tinypic.com/1grwup.png
>
> Note that I removed Computer Name and Page file - their info is irrelevant,
> in my opinion.
>
> I do have a DirectX directory, that I believe was created with the initial
> install of Windows XP SP2 that came with my Dell.  This directory,
> C:\WINDOWS\system32\DirectX, is empty of files.  However, there is a Dinput
> subdirectory, C:\WINDOWS\system32\DirectX\Dinput, that contains 33
> Configuration Settings files, and 147 PNG Image files.
>
> Regarding anti-virus programs, I run Avira AntiVir 9.0.0.422 - where I run
> Avira AntiVir Guard to protect my system from real-time virus and
> adware/malware problems.  I manually update the definition files at least
> twice daily.
>
> Regarding adware/malware problems, as a redundant program to Avira, I also
> have Ad-Aware AE installed - though in a passive mode only.  In other words,
> Lavasoft Ad-Aware Service is disabled when Ad-Aware AE is not being run -
> with its' Real-time Protection off.  In addition, the Ad-Watch option is also
> disabled.  In short, I rely on Avira for adware/malware protection and use
> Ad-Aware to manually scan my system one, maybe twice a week.  
>
> I do not schedule any software updates, and always disable the automatic
> update option or preference.
>
> After running both Avira and Ad-Aware, my system appears to be free of
> viruses and adware/malware.
>
> To supplement my investigation, I ran HijackThis and it generated the
> following LOG file...
>
> Logfile of Trend Micro HijackThis v2.0.2
> Scan saved at 1:16:42 PM, on 07/21/2010
> Platform: Windows XP SP3 (WinNT 5.01.2600)
> MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
> Boot mode: Normal
>
> Running processes:
> C:\WINDOWS\System32\smss.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\WINDOWS\system32\services.exe
> C:\WINDOWS\system32\lsass.exe
> C:\WINDOWS\system32\svchost.exe
> C:\WINDOWS\system32\svchost.exe
> C:\WINDOWS\system32\spoolsv.exe
> C:\Program Files\UPHClean\uphclean.exe
> C:\WINDOWS\Explorer.EXE
> C:\WINDOWS\stsystra.exe
> C:\Program Files\Microsoft Hardware\Mouse\point32.exe
> C:\WINDOWS\system32\svchost.exe
> F:\DOWNLOADS\HijackThis 2.0.2\HijackThis.exe
>
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-ushttp://www..update.microsoft.com/windowsupd...t.aspx?ln=en-us
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = "C:\Program
> Files\Common Files\Microsoft Shared\Stationery\Blank.htm"
> R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
> "C:\Program Files\Outlook Express\msimn.exe"
> O1 - Hosts: 2a01:138:a001:201::21 personal.avira-update.com
> O1 - Hosts: 2a01:138:a001:201::22 personal.avira-update.net
> O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -
> C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
> O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} -
> C:\Program Files\Free Download Manager\iefdm2.dll
> O2 - BHO: Java(tm) Plug-In 2 SSV Helper -
> {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program
> Files\Java\jre6\bin\jp2ssv.dll
> O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
> O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft
> Hardware\Mouse\point32.exe
> O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall]
> %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
> O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall]
> %systemroot%\system32\tscupgrd.exe (User 'Default user')
> O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
> O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
> O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
> O8 - Extra context menu item: Download all with Free Download Manager -
> file://C:\Program Files\Free Download Manager\dlall.htm
> O8 - Extra context menu item: Download selected with Free Download Manager -
> file://C:\Program Files\Free Download Manager\dlselected.htm
> O8 - Extra context menu item: Download video with Free Download Manager -
> file://C:\Program Files\Free Download Manager\dlfvideo.htm
> O8 - Extra context menu item: Download with Free Download Manager -
> file://C:\Program Files\Free Download Manager\dllink.htm
> O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
> O8 - Extra context menu item: Open Frame in &New Window -
> C:\WINDOWS\WEB\frm2new.htm
> O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
> O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
> O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
> C:\PROGRA~1\Microsoft Office\OFFICE11\REFIEBAR.DLL
> O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
> C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
> O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
> {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
> Diagnostic\xpnetdiag.exe
> O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
> C:\WINDOWS\system32\Ati2evxx.exe
> O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
> O23 - Service: Defragmentation-Service (DfSdkS) - mst software GmbH, Germany
> - C:\Program Files\Ashampoo\Ashampoo WinOptimizer 2010 Advanced\Dfsdks.exe
> O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel
> Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
> O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program
> Files\Lavasoft\Ad-Aware\AAWService.exe
> O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero
> BackItUp\NBService.exe
> O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common
> Files\Ahead\Lib\NMIndexingService.exe
> --
> End of file - 4220 bytes
>
> Carefully following the direction of Marc Liron, Microsoft MVP 2010, as
> detailed here...http://www.updatexp.com/scannow-sfc.html]http://www.updatexp.com/scannow-sfc.html
> ...I executed sfc /scannow, but it did not resolve the Missing or corrupted
> DxSetup.exe problem.  Hopefully, it did not create other problems.
>
> It do not know if it has any relevance, but I recently removed Microsoft
> Messenger (entirely) from my system.  Having never used it, its' Service was
> disabled, and its' option in Outlook Express had been removed, for over 2
> years.  
>
> Other than reinstalling my operating system, anyone have a solution or
> suggestions of how I can resolve this Missing or corrupted DxSetup.exe
> problem?  
>
> Thanks in advance.

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