Can not Email 17mb file outside our SMTP connector
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From: Craig on 31 May 2010 19:28 Are you talking about the defaults under Global Settings, message delivery? these are no limit The mailbox store also has nothing prohibited. "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message news:%23Cwx1ERALHA.4652(a)TK2MSFTNGP06.phx.gbl... > Did you check the organizational limit I've mentioned twice? > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > . > > "Craig" <craigm(a)comcast.net> wrote in message > news:OChKVsNALHA.5464(a)TK2MSFTNGP05.phx.gbl... >> We send mail directly by MX records, and I do have SMTP logging on. >> But this does not make it to the SMTP logs. >> >> Is there another log I can enable that might help to see where it is >> getting stopped? >> >> >> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >> news:OEhC5TGALHA.4400(a)TK2MSFTNGP05.phx.gbl... >>> Do you route mail by MX records or to your ISP's (or other) smart host? >>> If a smart host, that could be the server bouncing you. Make sure you >>> have protocol logging enabled on the bridgehead server responsible for >>> sending as configured in your SMTP Connector, and then see if you can >>> find the bounce. That bounce says an SMTP server threw a 450 error. I >>> think that will be a server to which your Exchange server is trying to >>> send the message. >>> -- >>> Ed Crowley MVP >>> "There are seldom good technological solutions to behavioral problems." >>> . >>> >>> "Craig" <craigm(a)comcast.net> wrote in message >>> news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... >>>> Yea, that message threw me off at first. Until I saw no communication >>>> with the remote host in the logs. >>>> >>>> Under routing groups, we have the Internet Mail SMTP Connector. This >>>> contains Content Restrictions, Allowed Sizes. "Only messages less then >>>> (KB)" I have this unchecked. >>>> >>>> The bridgehead is the Default SMTP Virtual Server >>>> >>>> This has the setting for Limit Message size to (KB), and Limit session >>>> size to (KB) >>>> I have both of these unchecked. >>>> >>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>> news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>> The message says: >>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >>>>> Remote Host> >>>>> That message says that the remote host your server communicated >>>>> rejected the message. >>>>> >>>>> What is the path your Outbound mail follows? Since you mentioned a >>>>> routing group connector, you have me wondering. Does your >>>>> organization have an SMTP Connector, and, if so, does it have a limit? >>>>> If not, you should have one. >>>>> -- >>>>> Ed Crowley MVP >>>>> "There are seldom good technological solutions to behavioral >>>>> problems." >>>>> . >>>>> >>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>>>>> Yes, absolutely. >>>>>> >>>>>> the message has our server name and there is no communication in the >>>>>> smtp logs. >>>>>> >>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>>>>> Are you sure the bounce is not coming from the recipient's e-mail >>>>>>> server? >>>>>>> -- >>>>>>> Ed Crowley MVP >>>>>>> "There are seldom good technological solutions to behavioral >>>>>>> problems." >>>>>>> . >>>>>>> >>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>>>>> Externally. >>>>>>>> >>>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>>>>> Exchange organization or externally? >>>>>>>>> >>>>>>>>> There's also a global organizational limit you might want to >>>>>>>>> check. >>>>>>>>> -- >>>>>>>>> Ed Crowley MVP >>>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>>> problems." >>>>>>>>> . >>>>>>>>> >>>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>>>>addresses. >>>>>>>>>> >>>>>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>>>>> send/receive limits to unrestriced. >>>>>>>>>> All users are using default settings in Message >>>>>>>>>> Delivery--Unlimited. >>>>>>>>>> I do not have a smarthost. >>>>>>>>>> >>>>>>>>>> my test file is 17mb..which is above the 10mb default limit, and >>>>>>>>>> it comes back with this message. >>>>>>>>>> >>>>>>>>>> This message is larger than the current system limit >>>>>>>>>> or the recipient's mailbox is full. Create a shorter message >>>>>>>>>> body or remove attachments and try sending it again. >>>>>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater >>>>>>>>>> than allowed by Remote Host> >>>>>>>>>> >>>>>>>>>> I have looked at every KB article, which all point you towards >>>>>>>>>> the LIMIT settings above, but I just can not get by this. >>>>>>>>>> >>>>>>>>>> FYI, I can email this file internally between our Ex2003 and 2010 >>>>>>>>>> server which are in the same site. >>>>>>>>>> But I can can not email the file to someone on the internet. >>>>>>>>>> >>>>>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it >>>>>>>>>> that far. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Does anyone have an idea here? Are there any logging settings I >>>>>>>>>> can turn on that would pinpoint the point of failure? >>>>>>>>>> >>>>>>>>>> Thanks for your help! >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> >
From: Ed Crowley [MVP] on 31 May 2010 20:33 Well, I'm still pretty certain that the message is being blocked by the recipient's domain. I can't say why you are not seeing the transaction in your SMTP protocol logs. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Craig" <craigm(a)comcast.net> wrote in message news:OQ8M0jRALHA.584(a)TK2MSFTNGP02.phx.gbl... > Are you talking about the defaults under Global Settings, message > delivery? these are no limit > > The mailbox store also has nothing prohibited. > > "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message > news:%23Cwx1ERALHA.4652(a)TK2MSFTNGP06.phx.gbl... >> Did you check the organizational limit I've mentioned twice? >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> . >> >> "Craig" <craigm(a)comcast.net> wrote in message >> news:OChKVsNALHA.5464(a)TK2MSFTNGP05.phx.gbl... >>> We send mail directly by MX records, and I do have SMTP logging on. >>> But this does not make it to the SMTP logs. >>> >>> Is there another log I can enable that might help to see where it is >>> getting stopped? >>> >>> >>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>> news:OEhC5TGALHA.4400(a)TK2MSFTNGP05.phx.gbl... >>>> Do you route mail by MX records or to your ISP's (or other) smart host? >>>> If a smart host, that could be the server bouncing you. Make sure you >>>> have protocol logging enabled on the bridgehead server responsible for >>>> sending as configured in your SMTP Connector, and then see if you can >>>> find the bounce. That bounce says an SMTP server threw a 450 error. I >>>> think that will be a server to which your Exchange server is trying to >>>> send the message. >>>> -- >>>> Ed Crowley MVP >>>> "There are seldom good technological solutions to behavioral problems." >>>> . >>>> >>>> "Craig" <craigm(a)comcast.net> wrote in message >>>> news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... >>>>> Yea, that message threw me off at first. Until I saw no communication >>>>> with the remote host in the logs. >>>>> >>>>> Under routing groups, we have the Internet Mail SMTP Connector. This >>>>> contains Content Restrictions, Allowed Sizes. "Only messages less >>>>> then (KB)" I have this unchecked. >>>>> >>>>> The bridgehead is the Default SMTP Virtual Server >>>>> >>>>> This has the setting for Limit Message size to (KB), and Limit session >>>>> size to (KB) >>>>> I have both of these unchecked. >>>>> >>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>> news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>> The message says: >>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >>>>>> Remote Host> >>>>>> That message says that the remote host your server communicated >>>>>> rejected the message. >>>>>> >>>>>> What is the path your Outbound mail follows? Since you mentioned a >>>>>> routing group connector, you have me wondering. Does your >>>>>> organization have an SMTP Connector, and, if so, does it have a >>>>>> limit? If not, you should have one. >>>>>> -- >>>>>> Ed Crowley MVP >>>>>> "There are seldom good technological solutions to behavioral >>>>>> problems." >>>>>> . >>>>>> >>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>>>>>> Yes, absolutely. >>>>>>> >>>>>>> the message has our server name and there is no communication in the >>>>>>> smtp logs. >>>>>>> >>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>>>>>> Are you sure the bounce is not coming from the recipient's e-mail >>>>>>>> server? >>>>>>>> -- >>>>>>>> Ed Crowley MVP >>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>> problems." >>>>>>>> . >>>>>>>> >>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>>>>>> Externally. >>>>>>>>> >>>>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>>>>>> Exchange organization or externally? >>>>>>>>>> >>>>>>>>>> There's also a global organizational limit you might want to >>>>>>>>>> check. >>>>>>>>>> -- >>>>>>>>>> Ed Crowley MVP >>>>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>>>> problems." >>>>>>>>>> . >>>>>>>>>> >>>>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>>>>>addresses. >>>>>>>>>>> >>>>>>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>>>>>> send/receive limits to unrestriced. >>>>>>>>>>> All users are using default settings in Message >>>>>>>>>>> Delivery--Unlimited. >>>>>>>>>>> I do not have a smarthost. >>>>>>>>>>> >>>>>>>>>>> my test file is 17mb..which is above the 10mb default limit, and >>>>>>>>>>> it comes back with this message. >>>>>>>>>>> >>>>>>>>>>> This message is larger than the current system limit >>>>>>>>>>> or the recipient's mailbox is full. Create a shorter message >>>>>>>>>>> body or remove attachments and try sending it again. >>>>>>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater >>>>>>>>>>> than allowed by Remote Host> >>>>>>>>>>> >>>>>>>>>>> I have looked at every KB article, which all point you towards >>>>>>>>>>> the LIMIT settings above, but I just can not get by this. >>>>>>>>>>> >>>>>>>>>>> FYI, I can email this file internally between our Ex2003 and >>>>>>>>>>> 2010 server which are in the same site. >>>>>>>>>>> But I can can not email the file to someone on the internet. >>>>>>>>>>> >>>>>>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it >>>>>>>>>>> that far. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Does anyone have an idea here? Are there any logging settings I >>>>>>>>>>> can turn on that would pinpoint the point of failure? >>>>>>>>>>> >>>>>>>>>>> Thanks for your help! >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >>> >> > >
From: Craig on 2 Jun 2010 11:26
Well I can say that you are correct that the bounce must be coming from the other side. I sent the same attachment to my comcast.net account and CC'd a gmail account. I got one failure from Comcast (like before) I believe I found entries in the log for the connection, but I do not see a failure. But at least I can rest assure that its not me. "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message news:OhcubISALHA.3880(a)TK2MSFTNGP04.phx.gbl... > Well, I'm still pretty certain that the message is being blocked by the > recipient's domain. I can't say why you are not seeing the transaction in > your SMTP protocol logs. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > . > > "Craig" <craigm(a)comcast.net> wrote in message > news:OQ8M0jRALHA.584(a)TK2MSFTNGP02.phx.gbl... >> Are you talking about the defaults under Global Settings, message >> delivery? these are no limit >> >> The mailbox store also has nothing prohibited. >> >> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >> news:%23Cwx1ERALHA.4652(a)TK2MSFTNGP06.phx.gbl... >>> Did you check the organizational limit I've mentioned twice? >>> -- >>> Ed Crowley MVP >>> "There are seldom good technological solutions to behavioral problems." >>> . >>> >>> "Craig" <craigm(a)comcast.net> wrote in message >>> news:OChKVsNALHA.5464(a)TK2MSFTNGP05.phx.gbl... >>>> We send mail directly by MX records, and I do have SMTP logging on. >>>> But this does not make it to the SMTP logs. >>>> >>>> Is there another log I can enable that might help to see where it is >>>> getting stopped? >>>> >>>> >>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>> news:OEhC5TGALHA.4400(a)TK2MSFTNGP05.phx.gbl... >>>>> Do you route mail by MX records or to your ISP's (or other) smart >>>>> host? If a smart host, that could be the server bouncing you. Make >>>>> sure you have protocol logging enabled on the bridgehead server >>>>> responsible for sending as configured in your SMTP Connector, and then >>>>> see if you can find the bounce. That bounce says an SMTP server threw >>>>> a 450 error. I think that will be a server to which your Exchange >>>>> server is trying to send the message. >>>>> -- >>>>> Ed Crowley MVP >>>>> "There are seldom good technological solutions to behavioral >>>>> problems." >>>>> . >>>>> >>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>> news:eOdu%23CBALHA.3608(a)TK2MSFTNGP05.phx.gbl... >>>>>> Yea, that message threw me off at first. Until I saw no >>>>>> communication with the remote host in the logs. >>>>>> >>>>>> Under routing groups, we have the Internet Mail SMTP Connector. This >>>>>> contains Content Restrictions, Allowed Sizes. "Only messages less >>>>>> then (KB)" I have this unchecked. >>>>>> >>>>>> The bridgehead is the Default SMTP Virtual Server >>>>>> >>>>>> This has the setting for Limit Message size to (KB), and Limit >>>>>> session size to (KB) >>>>>> I have both of these unchecked. >>>>>> >>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>> news:OImKCR8$KHA.1888(a)TK2MSFTNGP05.phx.gbl... >>>>>>> The message says: >>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater than allowed by >>>>>>> Remote Host> >>>>>>> That message says that the remote host your server communicated >>>>>>> rejected the message. >>>>>>> >>>>>>> What is the path your Outbound mail follows? Since you mentioned a >>>>>>> routing group connector, you have me wondering. Does your >>>>>>> organization have an SMTP Connector, and, if so, does it have a >>>>>>> limit? If not, you should have one. >>>>>>> -- >>>>>>> Ed Crowley MVP >>>>>>> "There are seldom good technological solutions to behavioral >>>>>>> problems." >>>>>>> . >>>>>>> >>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>> news:%23rOVR44$KHA.2332(a)TK2MSFTNGP04.phx.gbl... >>>>>>>> Yes, absolutely. >>>>>>>> >>>>>>>> the message has our server name and there is no communication in >>>>>>>> the smtp logs. >>>>>>>> >>>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>>> news:OfqCy73$KHA.5536(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>> Are you sure the bounce is not coming from the recipient's e-mail >>>>>>>>> server? >>>>>>>>> -- >>>>>>>>> Ed Crowley MVP >>>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>>> problems." >>>>>>>>> . >>>>>>>>> >>>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>>> news:ekj9TYu$KHA.5848(a)TK2MSFTNGP06.phx.gbl... >>>>>>>>>> Externally. >>>>>>>>>> >>>>>>>>>> "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote in message >>>>>>>>>> news:eDovlOu$KHA.1892(a)TK2MSFTNGP05.phx.gbl... >>>>>>>>>>> By sending to "smtp addresses" do you mean recipients in your >>>>>>>>>>> Exchange organization or externally? >>>>>>>>>>> >>>>>>>>>>> There's also a global organizational limit you might want to >>>>>>>>>>> check. >>>>>>>>>>> -- >>>>>>>>>>> Ed Crowley MVP >>>>>>>>>>> "There are seldom good technological solutions to behavioral >>>>>>>>>>> problems." >>>>>>>>>>> . >>>>>>>>>>> >>>>>>>>>>> "Craig" <craigm(a)comcast.net> wrote in message >>>>>>>>>>> news:OAuOm$r$KHA.3840(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>>>>>I am having an issue where we can not email large files to smtp >>>>>>>>>>>>addresses. >>>>>>>>>>>> >>>>>>>>>>>> We have Outlook/Exchange 2003, I have Changed the Routing Group >>>>>>>>>>>> Connector, Virtual SMTP, Message Delivery, and Mailbox Store >>>>>>>>>>>> send/receive limits to unrestriced. >>>>>>>>>>>> All users are using default settings in Message >>>>>>>>>>>> Delivery--Unlimited. >>>>>>>>>>>> I do not have a smarthost. >>>>>>>>>>>> >>>>>>>>>>>> my test file is 17mb..which is above the 10mb default limit, >>>>>>>>>>>> and it comes back with this message. >>>>>>>>>>>> >>>>>>>>>>>> This message is larger than the current system limit >>>>>>>>>>>> or the recipient's mailbox is full. Create a shorter message >>>>>>>>>>>> body or remove attachments and try sending it again. >>>>>>>>>>>> <XXXXXXXXXXXX #5.2.3 smtp;450 5.2.3 Msg Size greater >>>>>>>>>>>> than allowed by Remote Host> >>>>>>>>>>>> >>>>>>>>>>>> I have looked at every KB article, which all point you towards >>>>>>>>>>>> the LIMIT settings above, but I just can not get by this. >>>>>>>>>>>> >>>>>>>>>>>> FYI, I can email this file internally between our Ex2003 and >>>>>>>>>>>> 2010 server which are in the same site. >>>>>>>>>>>> But I can can not email the file to someone on the internet. >>>>>>>>>>>> >>>>>>>>>>>> Nothing is being written to the SMTP logs, so it doesnt make it >>>>>>>>>>>> that far. >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Does anyone have an idea here? Are there any logging settings >>>>>>>>>>>> I can turn on that would pinpoint the point of failure? >>>>>>>>>>>> >>>>>>>>>>>> Thanks for your help! >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>>> >>> >> >> > |