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From: lionmark on 2 Mar 2010 22:42
We continuously received application errors related to SBS Monitoring, with
event ID 4014. I followed the instructions found at
support.microsoft.com/kb/555432
Everything went well until I tried to reinstall Monitoring. I have tried
the process four times with multiple reboots, but I keep receiving the
message: An error occurred while installing Microsoft Data Engine (MSDE).
Rerun Setup, and retry installing Monitoring.
Again, I have retried multiple times, all with the same result. Any ideas
on how to fix this?
From: Larry Struckmeyer[SBS-MVP] on 3 Mar 2010 07:31
As in your previous post, the Event Logs - Event ID and source might help.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> We continuously received application errors related to SBS Monitoring,
> with
> event ID 4014. I followed the instructions found at
> support.microsoft.com/kb/555432
> Everything went well until I tried to reinstall Monitoring. I have
> tried
> the process four times with multiple reboots, but I keep receiving the
> message: An error occurred while installing Microsoft Data Engine
> (MSDE).
> Rerun Setup, and retry installing Monitoring.
> Again, I have retried multiple times, all with the same result. Any
> ideas
> on how to fix this?


From: lionmark on 3 Mar 2010 15:59
Hi Larry! Thanks for your help! Here's the info:
Event Log 1
Type: Error
Source: MsiInstaller
Event ID: 1013
Description: Product: Microsoft SQL Server Desktop Engine - Setup failed to
configure the server. Refer to the server error logs and setup error logs
for more info.

Event Log 2
Type: Information
Source: MsiInstaller
Event ID: 11708
Description: Product: Microsoft SQL Server Desktop Engine - Installation
operation failed.

Setup error
An error occurred while installing Microsoft Data Engine (MSDE). Rerun
Setup, and retry installing Monitoring.

I have tried rerunning setup and reinstalling Monitoring multiple times, all
with the same end result.


"Larry Struckmeyer[SBS-MVP]" wrote:

> As in your previous post, the Event Logs - Event ID and source might help.
>
> -
> Larry
> Please post the resolution to your
> issue so others may benefit
> -
> Get Your SBS Health Check at
> www.sbsbpa.com
>
>
> > We continuously received application errors related to SBS Monitoring,
> > with
> > event ID 4014. I followed the instructions found at
> > support.microsoft.com/kb/555432
> > Everything went well until I tried to reinstall Monitoring. I have
> > tried
> > the process four times with multiple reboots, but I keep receiving the
> > message: An error occurred while installing Microsoft Data Engine
> > (MSDE).
> > Rerun Setup, and retry installing Monitoring.
> > Again, I have retried multiple times, all with the same result. Any
> > ideas
> > on how to fix this?
>
>
> .
>
From: Leonid S. Knyshov // SBS Expert on 3 Mar 2010 23:08
On 3/3/2010 12:59 PM, lionmark wrote:
> Hi Larry! Thanks for your help! Here's the info:
> Event Log 1
> Type: Error
> Source: MsiInstaller
> Event ID: 1013
> Description: Product: Microsoft SQL Server Desktop Engine - Setup failed to
> configure the server. Refer to the server error logs and setup error logs
> for more info.
>
> Event Log 2
> Type: Information
> Source: MsiInstaller
> Event ID: 11708
> Description: Product: Microsoft SQL Server Desktop Engine - Installation
> operation failed.
>
> Setup error
> An error occurred while installing Microsoft Data Engine (MSDE). Rerun
> Setup, and retry installing Monitoring.
>
> I have tried rerunning setup and reinstalling Monitoring multiple times, all
> with the same end result.

I'd like to see the failed setup logs of MSDE. Probably failing on a
pre-requisite.

Just go to %temp% and sort the files by date. The newest files are
probably the error log files.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you :)
From: "Robbin Meng [MSFT]" on 5 Mar 2010 03:04

Hello,

Thanks for your post and others' input.

Regarding the error messge " Microsoft SQL Server Desktop Engine - Installation operation failed." , you may run the following command to reinstall MSDE (Check paths):

C:\Program Files\Microsoft Windows Small Business Server\Monitoring\msde\setup.exe blanksapwd=1 /i "C:\Program Files\Microsoft Windows Small Business
Server\Monitoring\msde\setup\SqlRun14.msi" INSTANCENAME="SBSMonitoring" DATADIR="C:\Program Files\Microsoft SQL Server\" TARGETDIR="C:\Program
Files\Microsoft SQL Server\" /L*v "C:\MSDE_SBSMonitoring.log"

Then, use Registry Editor to delete the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

After all of the above commands running successfully , please go to Monitoring and Reporting and create a test wizard to see if the issue is solved.

BTW, please also check your server SSL certificate as for some similar issues may occur when the SSL certificate is expired. If so, rerun CEICW to create a new noe.

Hope this helps.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support


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