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From: Julia Hopkins on 2 Jul 2010 02:49
Thanks

I'm up for trying anything and everything untl I find the solution, so I'll
check that I have the very latest Canon software too when I'm next at home
and see if that does it - I'll let you know

Julia

"David Webb" wrote:

> I don't know about any twain issues. I didn't find any reference to them in my
> Canon program installation files (ini files).
>
> I have a Canon A620 and the software supplied installed ZoomBrowser 5.6. The
> readme files for the Canon apps state that ZoomBrowser installs the Canon camera
> files. Based on this info, I don't see your problem as a Windows issue, in fact
> I don't even see how my camera would be recognized by Win XP without this
> software installed. Without this software I would have to remove the memory card
> from the camera and place it in the media receptacle in my Epson printer. It
> would then show up in Explorer as a flash card with images.
>
> I would still pursue the Canon software installation. Make sure you have the
> correct and latest version and be sure to install the complete suite.
>
> Good luck.
>
> --
> Google is your friend.....
>
> "Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message
> news:591EE797-CE1F-4371-807A-B1BCA376D5CB(a)microsoft.com...
> > Thanks
> >
> > I agree - Windows XP must have the drivers - but for whatever reason it
> > doesn't seem to be using them when the camera is connected. I tried adding
> > the drivers in the way that you suggest, but there is no option for Canon
> > camera drivers there (although other makes are shown), presumably because
> > they make use of the drivers that do / should come ready-supplied with
> > Windows. A friend has suggested to me that these are twain.dll or
> > twain_32.dll, and that it might be a registry setting that is stopping the
> > camera from utlising them?
> >
> > Julia
> >
> > "David Webb" wrote:
> >
> >> If what they say is true, then Windows XP must have the driver(s) necessary
> >> for
> >> this device. If that's the case, simply connect the camera to your PC via its
> >> USB port then go to Control Panel > Add Hardware and see if it will install
> >> anything for it.
> >>
> >> --
> >> Google is your friend.....
> >>
> >> "Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message
> >> news:85A0701D-3E58-438F-9DFA-E03A91E479B6(a)microsoft.com...
> >> > Many thanks
> >> >
> >> > The camera did come with software, which I have tried un-installing and
> >> > re-installing without success. The software does appear to be optional -
> >> > it
> >> > says-so in the manual, and the camera is recognised by a different PC that
> >> > doesn't have the software installed. So I am more suspicious of the
> >> > Windows
> >> > drivers (twain.dll / twain_32.dll) than of the Canon software, or perhaps
> >> > the
> >> > Registry settings, but not really sure what to try next
> >> >
> >> > Canon Tech Support have said that as the camera is recognised by another PC
> >> > then the problem must be with Windows
> >> >
> >> > Julia
> >> >
> >> > "David Webb" wrote:
> >> >
> >> >> Did any software come with the camera? If so, did you install it? If so,
> >> >> have
> >> >> you tried uninstalling then reinstalling the software?
> >> >>
> >> >> Have you contacted Canon tech support about the problem?
> >> >>
> >> >> --
> >> >> Google is your friend.....
> >> >>
> >> >> "Julia Hopkins" <JuliaHopkins(a)discussions.microsoft.com> wrote in message
> >> >> news:317E0E3D-AEE2-4068-9258-AC0B31F61F0D(a)microsoft.com...
> >> >> > I can't get my Windows XP SP3 PC to recognise my Canon SX120 IS camera
> >> >> > via
> >> >> > USB. It does recognose other devices via the same USB port. The camera
> >> >> > is
> >> >> > recognised by other Windows XP SP3 PC's using the same USB cable. Any
> >> >> > ideas,
> >> >> > anybody?
> >> >>
> >> >>
> >> >> .
> >> >>
> >>
> >> .
> >>
>
> .
>
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