Can't install .NET Service Pack 1 (KB886903). Error code E0434F4D and 0x80070643
in [Windows Update]
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From: Lars on 1 Mar 2005 09:44 I am having problems installing the .NET Framework, Version 1.1 Service Pack 1 (KB886903) which was issued a few weeks ago. Can anyone please advise me. I am getting error code E0434F4D and 0x80070643. Below are my log and message details Which I have listed in the following order: (1) The two message boxes I saw. (2) My installation log entry - from MS Web Update page. (3) Files on my hard drive contained the error code. (4) Five entries from my XP's Event Log. (5) Extract from C:\WINDOWS\WindowsUpdate.log. I have tried to make the layout below as clear as possible. Thank you for any help! Lars +++++++++++++++++++ START ++++++++++++++++++++ ============================================ (1) the two message boxes I saw ============================================ On 2005-02-16 at approx 18:30 I tried to install this patch and these are the messages I saw: MESSAGE WINDOW 1 TITLE: SL1.tmp - Common Language Runtime Debugging Services Application has generated an exception that could not be handled. Process id=0x4a4 (1188), Thread id=0x4a8 (1192). Click OK to terminate the application. Click CANCEL to debug the application. --------- MESSAGE WINDOW 2 Registered JIT debugger is not available. An attempt to launch a JIT debugger with the following command resulted in an error code of 0x2 (2). Please check computer settings. cordbg.exe !a 0x594 Click on Retry to have the process wait while attaching a debugger manually. Click on Cancel to abort the JIT debug request. ========================================================= (2) my installation log entry - from MS Web Update page ========================================================= INSTALLATION LOG on my HDD (using link on MS Web Update page) Installation Failure Error Code: E0434F4D Try to install the update again, or request help from one of the following resources. Windows Update Response Center http://go.microsoft.com/fwlink/?linkID=25127 Windows Update Response Center javascript:fnLinkToTshooter(); Windows Update Newsgroups http://go.microsoft.com/fwlink/?linkID=9581 ==================================================================== (3) files I scanned for on my hard drive contained the error code ==================================================================== The following files were modified/created same day (16 Feb 2005) and contain E0434F4D. C:\Documents and Settings\Jack\Local Settings\Temporary Internet Files\Content.IE5\2PRWXO32\results[1].aspx C:\Documents and Settings\Jack\Local Settings\Temporary Internet Files\Content.IE5\index.dat c:\Documents and Settings\Jack\Local Settings\History\History.IE5\MSHist012005021620050217\index.dat c:\Documents and Settings\Jack\Local Settings\History\History.IE5\index.dat ================================================= (4) five entries from my XP's Event Log ================================================= Only seemingly relevant error is Event Log are these five: ---- Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 16/02/2005 Time: 18:34:29 User: N/A Computer: X Description: Application popup: SL1.tmp - Common Language Runtime Debugging Services : Application has generated an exception that could not be handled. Process id=0x4a4 (1188), Thread id=0x4a8 (1192). Click OK to terminate the application. Click CANCEL to debug the application. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 16/02/2005 Time: 18:35:10 User: X Computer: X Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: Windows Update Agent Event Category: Installation Event ID: 20 Date: 16/02/2005 Time: 18:35:19 User: N/A Computer: X Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB886903). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 57 69 6e 33 32 48 52 65 Win32HRe 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 0010: 30 30 37 30 36 34 33 20 0070643 0018: 55 70 64 61 74 65 49 44 UpdateID 0020: 3d 7b 36 36 32 31 36 38 ={662168 0028: 33 30 2d 37 34 46 41 2d 30-74FA- 0030: 34 41 39 31 2d 42 45 41 4A91-BEA 0038: 38 2d 32 31 32 45 36 41 8-212E6A 0040: 35 41 34 33 44 44 7d 20 5A43DD} 0048: 52 65 76 69 73 69 6f 6e Revision 0050: 4e 75 6d 62 65 72 3d 31 Number=1 0058: 30 31 20 47 3d 35 2e 34 01 G=5.4 0060: 2e 33 37 39 30 2e 32 31 .3790.21 0068: 38 32 20 4a 3d 36 38 39 82 J=689 0070: 20 4b 3d 50 68 6f 65 6e K=Phoen 0078: 69 78 20 2d 20 41 77 61 ix - Awa 0080: 72 64 42 49 4f 53 20 76 rdBIOS v 0088: 36 2e 30 30 50 47 20 4c 6.00PG L 0090: 3d 32 30 30 33 2d 30 32 =2003-02 0098: 2d 30 37 54 30 30 3a 30 -07T00:0 00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2 00a8: 20 46 3d 2d 35 33 32 34 F=-5324 00b0: 35 39 36 39 39 20 00 59699 . In words: 0000: 336e6957 65524832 746c7573 3878303d 0010: 30373030 20333436 61647055 44496574 0020: 36367b3d 38363132 372d3033 2d414634 0030: 31394134 4145422d 31322d38 41364532 0040: 33344135 207d4444 69766552 6e6f6973 0050: 626d754e 313d7265 47203130 342e353d 0060: 3937332e 31322e30 4a203238 3938363d 0070: 503d4b20 6e656f68 2d207869 61774120 0080: 49426472 7620534f 30302e36 4c204750 0090: 3030323d 32302d33 5437302d 303a3030 00a0: 30303a30 323d4320 2d3d4620 34323335 00b0: 39363935 002039 ---- Event Type: Information Event Source: Service Control Manager Event Category: None Event ID: 7036 Date: 16/02/2005 Time: 18:39:30 User: N/A Computer: X Description: The Windows Installer service entered the stopped state. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 16/02/2005 Time: 18:40:38 User: X Computer: X Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ===================================================== (5) extract from C:\WINDOWS\WindowsUpdate.log ===================================================== C:\WINDOWS\WindowsUpdate.log contains entry which says the following (the line feeds have been inserted by me for clarity): 2005-02-16 18:35:19-0000 888 ec REPORT EVENT: {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00} 276 2005-02-16 18:35:14-0000 1 182 101 {66216830-74FA-4A91-BEA8-212E6A5A43DD} 101 80070643 WindowsUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB886903). ++++++++++++++ ENDS +++++++++++++++++
From: Pat Walters [MSFT] on 3 Mar 2005 22:04 "Lars", Thank you for this post and your own comprehensive analysis! Well done! I am completely sincere! This is unbelievably helpful to any troubleshooting. I am sorry you hit this issue, but wanted to tell you what we know so far about it. The first error tells us that this is a COM exception, and the second error just basically says that there was an install failure. Initially, for this error, there are three recommended steps to possibly fix this issue. Before starting, please do the following in preparation: Conventions: - In these instructions, keys on the keyboard are wrapped, such as: <Enter>, so an instruction of: Type: cmd <Enter> means type the three letters cmd and then press <Enter>. - Combinations such as <Ctrl>+<S> mean to hold the <Ctrl> while then pressing the <S>. A. Click in this window, and press <Ctrl>+<A> and verify that everything is selected. Copy it with <Ctrl>+<C> B. Open a single instance of notepad C. In the notepad, click in the program and then press <Ctrl>+<V>. Verify it copied this entire posting into that notepad in a legible way. Save this file with <Ctrl>+<S>, so that the information does not disappear. Do not close this file. D. Close this newsgroup window, and all other programs with the following exceptions. The task bar should have nothing on it except that one notepad: 1. Antivirus monitor program that runs in the background. 2. Proxy software that runs in the background. 3. The single instance of notepad you created in Begin: 1. Repair the .NET Framework 1.1 installation a. Click Start b. Click Control Panel c. Click Add or Remove Programs d. Click Microsoft .NET Framework 1.1, but do NOT click on Add/Remove e. Click on the link: "Click here for support information," then click the Readme link (I have reposted them below) i. Obtain the original installation source. For example, if you installed the .NET Framework from CD or DVD, insert the disk. Or, if you downloaded the .NET Framework, download again and choose to save to disk. If you installed from a network share, reconnect. (I suggest you download the redistributable directly, and save it into a drive and directory (path) that you can remember. Later you will need to recall how to get there from the command line. For example, if you are saving to C:, pick a directory close to the root, such as C:\files or C:\dotnetfm\1.1 Here's the link: Microsoft .NET Framework Version 1.1 Redistributable Package http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&displaylang=en ii. Click Start iii. Click Run iv. Type cmd <Enter> v. In the Command Prompt window, type: cd \ <Enter> vi. Find the directory in which the file is stored by typing: dir /s dotnetfx.exe <Enter> vii. When you get several responses back, select the directory you just saved it to, and then copy and paste the directory you find there, and type: cd (paste the directory path here, using quotes if there are spaces) <Enter> viii. Now that you are in the correct directory, type the following: dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms %temp%\netfx.msi" <Enter> For example: C:\dotNetFramework\dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms %temp%\netfx.msi" 2. Clear the Windows Update Temporary files download cache a. Click Start b. Click Run c. Type: %SystemDrive% <Enter> d. Click "Show me files and folders" if asked. e. In this window, on the menu bar, click Tools f. Click Folder Options g. Click the View tab h. Uncheck the "Hide protected operating system files..." i. Click the radio button to highlight: "Show hidden files and folders" j. Uncheck the "Hide extensions for known file types" k. Click OK l. Scroll down through the folders, and double-click on WUTemp to open it. m. Press <Ctrl>+<A> to select all. n. Press the <Delete> key, and confirm you want to delete the files. o. Verify all files are deleted p. Close this window 3. Clear the temporary directory a. Click Start b. Click Run c. Type: %temp% <Enter> d. When the folder opens, press <Ctrl>+<A> to select all. e. Press the <Delete> key, and confirm you want to delete the files. f. Verify all files are deleted g. Close this window Try Windows Update again, and see if you can install the update by itself On Windows XP: 1. Close all Internet browsers, but maintain connection to the Internet 2. Open a single Internet Explorer window. 3. On the menu bar, click Tools 4. Look now at the system clock, and let the minute move forward one. 5. Quickly click the "Windows Update" link. 6. If offered the choice (and we assume somewhere along here it fails): a. Accept new "Windows Update" software for scanning your system. b. Choose "Custom Install" instead of "Express Install" c. If presented with updates, uncheck all but the KB886903 update. d. Click Install to install that one update. If it succeeds, reply to this post and let us know! 7. If it fails, close the Internet Explorer window. 8. Click Start 9. Click Run 10. Type: %WINDIR%\WindowsUpdate.log <Enter> (note that there are no quotes needed, and no space between Windows and Update.) 11. Next, when the log has opened, scroll all the way down to the hour and minute where the attempt was started in step 4. Click at the beginning of the line to leave the cursor there. 12. Verify the cursor is at the beginning of the correct time, then select the rest of the log. a. Either press <Shift>+<Ctrl>+<End>, or b. Click and drag with the mouse down and to the right, scrolling. 13. When all is selected, copy this part of the log by pressing <Ctrl>+<C> 14. Reply back to this posting. 15. When the reply opens, tell us what update you were attempting to install, and where you believed you hit the failure. For example: a. While attempting to reach the Windows Update website? b. After reaching the website, but then failed while scanning for updates? c. After successfully reaching the website, scanning for updates, and after being offered updates, but then failed while attempting to install one. 16. Please type in the reply: Log entries follow: 17. Then paste the log results by pressing <Ctrl>+<V> 18. Verify everything is in the reply, and send the post. Sincerely, Pat Walters [MSFT] "Lars" <see.other.header(a)x.x> wrote in message news:Xns960C95F3B958C51D7E(a)130.133.1.4... > I am having problems installing the .NET Framework, Version 1.1 > Service Pack 1 (KB886903) which was issued a few weeks ago. Can > anyone please advise me. > > I am getting error code E0434F4D and 0x80070643. > > Below are my log and message details Which I have listed in the > following order: > > (1) The two message boxes I saw. > (2) My installation log entry - from MS Web Update page. > (3) Files on my hard drive contained the error code. > (4) Five entries from my XP's Event Log. > (5) Extract from C:\WINDOWS\WindowsUpdate.log. > > I have tried to make the layout below as clear as possible. > > Thank you for any help! > Lars > > > +++++++++++++++++++ START ++++++++++++++++++++ > > ============================================ > (1) the two message boxes I saw > ============================================ > > On 2005-02-16 at approx 18:30 I tried to install this patch and these > are the messages I saw: > > > > MESSAGE WINDOW 1 > TITLE: SL1.tmp - Common Language Runtime Debugging Services > > Application has generated an exception that could not be handled. > > Process id=0x4a4 (1188), Thread id=0x4a8 (1192). > > Click OK to terminate the application. > Click CANCEL to debug the application. > > --------- > > MESSAGE WINDOW 2 > Registered JIT debugger is not available. An attempt to launch a JIT > debugger with the following command resulted in an error code of 0x2 > (2). Please check computer settings. > > cordbg.exe !a 0x594 > > Click on Retry to have the process wait while attaching a debugger > manually. > > Click on Cancel to abort the JIT debug request. > > > ========================================================= > (2) my installation log entry - from MS Web Update page > ========================================================= > > INSTALLATION LOG on my HDD (using link on MS Web Update page) > > Installation Failure > Error Code: E0434F4D > Try to install the update again, or request help from one of the > following resources. > > Windows Update Response Center > http://go.microsoft.com/fwlink/?linkID=25127 > > Windows Update Response Center > javascript:fnLinkToTshooter(); > > Windows Update Newsgroups > http://go.microsoft.com/fwlink/?linkID=9581 > > > ==================================================================== > (3) files I scanned for on my hard drive contained the error code > ==================================================================== > > The following files were modified/created same day (16 Feb 2005) and > contain E0434F4D. > > > C:\Documents and Settings\Jack\Local Settings\Temporary Internet > Files\Content.IE5\2PRWXO32\results[1].aspx > > C:\Documents and Settings\Jack\Local Settings\Temporary Internet > Files\Content.IE5\index.dat > > c:\Documents and Settings\Jack\Local > Settings\History\History.IE5\MSHist012005021620050217\index.dat > > c:\Documents and Settings\Jack\Local > Settings\History\History.IE5\index.dat > > > ================================================= > (4) five entries from my XP's Event Log > ================================================= > > Only seemingly relevant error is Event Log are these five: > > ---- > > Event Type: Information > Event Source: Application Popup > Event Category: None > Event ID: 26 > Date: 16/02/2005 > Time: 18:34:29 > User: N/A > Computer: X > Description: > Application popup: SL1.tmp - Common Language Runtime Debugging > Services : Application has generated an exception that could not be > handled. > > Process id=0x4a4 (1188), Thread id=0x4a8 (1192). > > Click OK to terminate the application. > Click CANCEL to debug the application. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > ---- > > Event Type: Error > Event Source: DCOM > Event Category: None > Event ID: 10005 > Date: 16/02/2005 > Time: 18:35:10 > User: X > Computer: X > Description: > DCOM got error "The service cannot be started, either because it is > disabled or because it has no enabled devices associated with it. " > attempting to start the service StiSvc with arguments "" in order to > run the server: > {A1F4E726-8CF1-11D1-BF92-0060081ED811} > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > ---- > > Event Type: Error > Event Source: Windows Update Agent > Event Category: Installation > Event ID: 20 > Date: 16/02/2005 > Time: 18:35:19 > User: N/A > Computer: X > Description: > Installation Failure: Windows failed to install the following update > with error 0x80070643: Security Update for Microsoft .NET Framework, > Version 1.1 Service Pack 1 (KB886903). > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Data: > 0000: 57 69 6e 33 32 48 52 65 Win32HRe > 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 > 0010: 30 30 37 30 36 34 33 20 0070643 > 0018: 55 70 64 61 74 65 49 44 UpdateID > 0020: 3d 7b 36 36 32 31 36 38 ={662168 > 0028: 33 30 2d 37 34 46 41 2d 30-74FA- > 0030: 34 41 39 31 2d 42 45 41 4A91-BEA > 0038: 38 2d 32 31 32 45 36 41 8-212E6A > 0040: 35 41 34 33 44 44 7d 20 5A43DD} > 0048: 52 65 76 69 73 69 6f 6e Revision > 0050: 4e 75 6d 62 65 72 3d 31 Number=1 > 0058: 30 31 20 47 3d 35 2e 34 01 G=5.4 > 0060: 2e 33 37 39 30 2e 32 31 .3790.21 > 0068: 38 32 20 4a 3d 36 38 39 82 J=689 > 0070: 20 4b 3d 50 68 6f 65 6e K=Phoen > 0078: 69 78 20 2d 20 41 77 61 ix - Awa > 0080: 72 64 42 49 4f 53 20 76 rdBIOS v > 0088: 36 2e 30 30 50 47 20 4c 6.00PG L > 0090: 3d 32 30 30 33 2d 30 32 =2003-02 > 0098: 2d 30 37 54 30 30 3a 30 -07T00:0 > 00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2 > 00a8: 20 46 3d 2d 35 33 32 34 F=-5324 > 00b0: 35 39 36 39 39 20 00 59699 . > > In words: > > 0000: 336e6957 65524832 746c7573 3878303d > 0010: 30373030 20333436 61647055 44496574 > 0020: 36367b3d 38363132 372d3033 2d414634 > 0030: 31394134 4145422d 31322d38 41364532 > 0040: 33344135 207d4444 69766552 6e6f6973 > 0050: 626d754e 313d7265 47203130 342e353d > 0060: 3937332e 31322e30 4a203238 3938363d > 0070: 503d4b20 6e656f68 2d207869 61774120 > 0080: 49426472 7620534f 30302e36 4c204750 > 0090: 3030323d 32302d33 5437302d 303a3030 > 00a0: 30303a30 323d4320 2d3d4620 34323335 > 00b0: 39363935 002039 > > ---- > > Event Type: Information > Event Source: Service Control Manager > Event Category: None > Event ID: 7036 > Date: 16/02/2005 > Time: 18:39:30 > User: N/A > Computer: X > Description: > The Windows Installer service entered the stopped state. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > ---- > > Event Type: Error > Event Source: DCOM > Event Category: None > Event ID: 10005 > Date: 16/02/2005 > Time: 18:40:38 > User: X > Computer: X > Description: > DCOM got error "The service cannot be started, either because it is > disabled or because it has no enabled devices associated with it. " > attempting to start the service StiSvc with arguments "" in order to > run the server: > > {A1F4E726-8CF1-11D1-BF92-0060081ED811} > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > ===================================================== > (5) extract from C:\WINDOWS\WindowsUpdate.log > ===================================================== > > C:\WINDOWS\WindowsUpdate.log contains entry which says the following > (the line feeds have been inserted by me for clarity): > > 2005-02-16 18:35:19-0000 > 888 ec > REPORT EVENT: > {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00} > 276 > 2005-02-16 18:35:14-0000 > 1 > 182 > 101 > {66216830-74FA-4A91-BEA8-212E6A5A43DD} > 101 > 80070643 > WindowsUpdate > Failure > Content Install Installation Failure: > Windows failed to install the following update with error 0x80070643: > Security Update for Microsoft .NET Framework, Version 1.1 Service > Pack 1 (KB886903). > > ++++++++++++++ ENDS +++++++++++++++++
From: Pat Walters [MSFT] on 8 Mar 2005 18:40 "Lars", I apologize if I was not clear. Yes, going to the download site is correct, in this case. Please download the update from the download site and try it. Sincerely, Pat Walters [MSFT] "Lars" <see.other.header(a)x.x> wrote in message news:960FC8FD04C3151D7E(a)130.133.1.4... > On Fri 04 Mar 2005 03:04:18, Pat Walters [MSFT] wrote: > > > > Thank you for this post and your own comprehensive analysis! > > Well done! I am completely sincere! This is unbelievably > > helpful to any troubleshooting. > > > > I am sorry you hit this issue, but wanted to tell you what we > > know so far about it. The first error tells us that this is a > > COM exception, and the second error just basically says that > > there was an install failure. > > > > Initially, for this error, there are three recommended steps to > > possibly fix this issue. Before starting, please do the > > following in preparation: > > -- snip -- > > Pat > > Thank you for your reply. I am a little stuck on one of the things > you asked me to do and I don't want to start any of the process until > I am clear about this one point. > > You wrote: > > > Obtain the original installation source. For example, if you > > installed the .NET Framework from CD or DVD, insert the disk. > > Or, if you downloaded the .NET Framework, download again and > > choose to save to disk. If you installed from a network share, > > reconnect. (I suggest you download the redistributable > > directly, and save it into a drive and directory (path) that > > you can remember. > > I get my downloads from the Windows Update website and I don't > recognise most of those sources for downloads which you refer to > above. So let me describe what I do. > > I downloaded the .NET hotfix I described before by using Internet > Explorer to go to http://windowsupdate.microsoft.com. > > IE then finds itself at this address: > http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en- > us > where I select "Custom Install". The system scans my PC and then > goes to the Custom Install screen where I select the relevant > hotfixes and finally I click on "Go to install updates" where I press > the INSTALL button. > > When I press "install" the hotfix is downladed and installed all in > one go. So I have no idea if or where it gets stored nor do I have > any idea on how to save it (as you suggest above). > > Can I retrieve this hotfix from somewhere on my hard drive? > > Should I just go to the Download Center and get the download which > appears when I search for ".NET SP1". The second result of that > search is called: > "ASP.NET Security Update for .NET Framework 1.1 SP1" > and this takes me to page > http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a- > 29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en > where I can download the 1.5 MB file called NDP1.1sp1-KB886903- > X86.exe. > > As you can see I am a bit confused, so any help would be welcome. > > Thank you. > Lars
From: "Diana Smith [MSFT]" on 31 Mar 2005 14:39 Hello, Step 1: Use the Windows Installer Cleanup utility ================================= 1. Please download and install the Windows Installer Cleanup utility from this link: <http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48 D5E1BD/m sicuu2.exe> Note: Although it is released as a Microsoft Office update, it can be used to fix Windows Installer. 2. Then, please run it from Start-> All Programs-> Windows Install Clean Up. 3. Please delete all listed .NET Framework related programs one by one. Step 2: Download and Install .NET Framework SDK Version 1.1 ============================ After removing previous .NET Framework installation, please download .NET Framework 1.1 and extract the executive file to install it. Here are the detailed steps: 1. Please download the Microsoft .NET Framework Version 1.1 Redistributable Package from the following link and save it to the C drive (C:\). <http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842 -8157-03 4d1e7cf3a3&DisplayLang=en> 2. Click Start->Run, type "C:\dotnetfx.exe /C" (without quotation marks and there is a space before "/C") in the open box and click OK. 3. Click Run, type "C:\.NET Framework 1.1" (without quotation marks) in the open box and click OK. Note: If you are prompted to create this folder, please click Yes to continue. 4. Locate the folder "C:\.NET Framework 1.1" and double click the "netfx.msi" file to install .NET Framework components. Step 3: Download and install NET Framework 1.1 Service Pack 1 manually ========================================== After performing all above steps, please download and install NET Framework 1.1 Service Pack 1 manually with the following link: Microsoft .NET Framework 1.1 Service Pack 1 <http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2 -bbdb-a8 3353618b38&displaylang=en> Step 4: For the .NET Framework update 886903, we can download it from: ================================================ <http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf -9dbc-1a 0dc2273ff9&DisplayLang=en> Direct Link: http://download.microsoft.com/download/e/1/4/e14c0c02-591b-4696-8552-eb710c2 6a3cd/ND P1.1sp1-KB886903-X86.exe After downloading the update, please restart the computer and then install the update with the installation package file. Thank You. Diana [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: Lars <see.other.header(a)x.x> Newsgroups: microsoft.public.windowsxp.general,microsoft.public.windowsupdate Subject: Re: Can't install .NET Service Pack 1 (KB886903). Error code E0434F4D and 0x80070643 Date: Tue, 29 Mar 2005 22:02:31 +0100 Organization: TO REPLY - remove the singer's name Lines: 410 Message-ID: <9628E039AA53B51D7E(a)130.133.1.4> References: <Xns960C95F3B958C51D7E(a)130.133.1.4> <4227d079$1(a)news.microsoft.com> <960FC8FD04C3151D7E(a)130.133.1.4> <422e37e4$1(a)news.microsoft.com> Reply-To: lars_assoc(a)ELVISsystem.PRESLEYwanadoo.co.uk X-Trace: individual.net /Znn3zCAka4McK2M7fG0ww+drpqt9xKZsOI779+s61qklmamA/ News-Agent: OE 6.00.2800 X-No-Archive: yes Path: TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli ne.de!news-lei1.dfn.de!news-ber1.dfn.de!fu-berlin.de!uni-berlin.de!individua l.net!not-for-mail Xref: TK2MSFTNGXA03.phx.gbl microsoft.public.windowsupdate:145346 microsoft.public.windowsxp.general:1247653 X-Tomcat-NG: microsoft.public.windowsupdate On Wed 09 Mar 2005 00:40:19, Pat Walters [MSFT] wrote: > > "Lars", > > I apologize if I was not clear. Yes, going to the download site > is correct, in this case. Please download the update from the > download site and try it. > > Sincerely, > Pat Walters [MSFT] Pat (or anyone reading this), I am sorry it has taken me so long to reply. To be honest I was daunted by the number of steps I would have to do to undertake your instructions. Unfortunately, things have not gone well. Just to remind you I made copy of my original posting and put it below I started to follow your instructions. But I could not complete your STEP ONE where you asked me to run this command: dotnetfx.exe /t:%temp% /c:"msiexec.exe /fvecms %temp%\netfx.msi" I cut & pasted it that command into the DOS box and then ran it. I go a message saying "Would you like to install Microsoft .NET Framework 1.1 Package?" and I replied YES. I saw a moving progress bar while extracting a file (saying "netfx.1" perhaps) and then I got a message window titled Windows Installer: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." ---- So I looked around the Web and came across "How to troubleshoot Microsoft .NET Framework 1.1 installation issues". http://support.microsoft.com/kb/824643 I followed the steps in that document and unregistered and re- registered the Windows Installer. Then I went, as directed, to uninstall .NET Framework 1.1. This failed with exactly the same message as the one I quote above (i.e. "This patch package could not be opened" etc). C:\WINDOWS\WindowsUpdate.log contains these entries but i think the timestamp is too early for what I have been doing so maybe they refer to something else! -------- START QUOTE WindowsUpdate.log --------- 2005-03-29 16:48:40+0100 3984 ae4 OpenCDMContextEx SUCCEEDED 2005-03-29 16:48:40+0100 3984 ae4 Unable to connect to the service (hr=80070422) 2005-03-29 16:48:40+0100 3984 ae4 Unable to establish connection to the service. (hr=80070422) 2005-03-29 16:48:40+0100 3984 ae4 Unable to initiate asynchronous search, hr=80070422 2005-03-29 16:48:40+0100 3984 ae4 CCdm::ExecuteSearch FAILED, hr=0x80070422 2005-03-29 16:48:40+0100 3984 ae4 CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422 2005-03-29 16:48:40+0100 3984 ae4 CCdm::FindMatchingDriver FAILED, hr=0x80070422 2005-03-29 16:48:40+0100 3984 ae4 FindMatchingDriver FAILED, hr=0x80070422 2005-03-29 16:48:46+0100 3984 8d4 DownloadIsInternetAvailable SUCCEEDED 2005-03-29 16:48:46+0100 3984 8d4 Unable to connect to the service (hr=80070422) 2005-03-29 16:48:46+0100 3984 8d4 Unable to establish connection to the service. (hr=80070422) 2005-03-29 16:48:46+0100 3984 8d4 Unable to initiate asynchronous search, hr=80070422 2005-03-29 16:48:46+0100 3984 8d4 CCdm::ExecuteSearch FAILED, hr=0x80070422 2005-03-29 16:48:46+0100 3984 8d4 CCdm::ExecuteSearchForOneDriverUpdate FAILED, hr=0x80070422 2005-03-29 16:48:46+0100 3984 8d4 CCdm::FindMatchingDriver FAILED, hr=0x80070422 2005-03-29 16:48:46+0100 3984 8d4 FindMatchingDriver FAILED, hr=0x80070422 2005-03-29 16:50:01+0100 3984 ae4 CancelCDMOperation SUCCEEDED 2005-03-29 16:50:15+0100 3984 ae4 CloseCDMContext SUCCEEDED -------- START QUOTE WindowsUpdate.log --------- So now, Pat, I am stuck. The Microsoft article I referred to above says "You may not always be able to completely remove the .NET Framework 1.1 by using the Add/Remove Programs tool in Control Panel" so I haven't tried to do that. From XP's Component Services screen I see that I am running C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe for the "ASP.NET State Service". I see in the Application Event log this entry ... "ASP.NET 1.1.4322.0 [snip] Description: State server starts listening with 3 listeners". So something to do with .NET seems to be running ok. In all this the Windows Installer service is running Please advise. Anyone! Lars ----------------------------------------------------- -------------COPY OF ORIGINAL POSTING---------------- ----------------------------------------------------- Subject: Can't install .NET Service Pack 1 (KB886903). Error code E0434F4D and 0x80070643 Date: Tue, 01 Mar 2005 14:44:27 GMT From: "Lars" Message-ID: <news:Xns960C95F3B958C51D7E(a)130.133.1.4> Newsgroups: microsoft.public.windowsxp.general, microsoft.public.windowsupdate I am having problems installing the .NET Framework, Version 1.1 Service Pack 1 (KB886903) which was issued a few weeks ago. Can anyone please advise me. I am getting error code E0434F4D and 0x80070643. Below are my log and message details Which I have listed in the following order: (1) The two message boxes I saw. (2) My installation log entry - from MS Web Update page. (3) Files on my hard drive containing the error code. (4) Five entries from my XP's Event Log. (5) Extract from C:\WINDOWS\WindowsUpdate.log. I have tried to make the layout below as clear as possible. Thank you for any help! Lars +++++++++++++++++++ START ++++++++++++++++++++ ============================================ (1) the two message boxes I saw ============================================ On 2005-02-16 at approx 18:30 I tried to install this patch and these are the messages I saw: MESSAGE WINDOW 1 TITLE: SL1.tmp - Common Language Runtime Debugging Services Application has generated an exception that could not be handled. Process id=0x4a4 (1188), Thread id=0x4a8 (1192). Click OK to terminate the application. Click CANCEL to debug the application. --------- MESSAGE WINDOW 2 Registered JIT debugger is not available. An attempt to launch a JIT debugger with the following command resulted in an error code of 0x2 (2). Please check computer settings. cordbg.exe !a 0x594 Click on Retry to have the process wait while attaching a debugger manually. Click on Cancel to abort the JIT debug request. ========================================================= (2) my installation log entry - from MS Web Update page ========================================================= INSTALLATION LOG on my HDD (using link on MS Web Update page) Installation Failure Error Code: E0434F4D Try to install the update again, or request help from one of the following resources. Windows Update Response Center http://go.microsoft.com/fwlink/?linkID=25127 Windows Update Response Center javascript:fnLinkToTshooter(); Windows Update Newsgroups http://go.microsoft.com/fwlink/?linkID=9581 ==================================================================== (3) files I scanned for on my hard drive contained the error code ==================================================================== The following files were modified/created same day (16 Feb 2005) and contain E0434F4D. C:\Documents and Settings\Jack\Local Settings\Temporary Internet Files\Content.IE5\2PRWXO32\results[1].aspx C:\Documents and Settings\Jack\Local Settings\Temporary Internet Files\Content.IE5\index.dat c:\Documents and Settings\Jack\Local Settings\History\History.IE5\MSHist012005021620050217\index.dat c:\Documents and Settings\Jack\Local Settings\History\History.IE5\index.dat ================================================= (4) five entries from my XP's Event Log ================================================= Only seemingly relevant error is Event Log are these five: ---- Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 16/02/2005 Time: 18:34:29 User: N/A Computer: X Description: Application popup: SL1.tmp - Common Language Runtime Debugging Services : Application has generated an exception that could not be handled. Process id=0x4a4 (1188), Thread id=0x4a8 (1192). Click OK to terminate the application. Click CANCEL to debug the application. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 16/02/2005 Time: 18:35:10 User: X Computer: X Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: Windows Update Agent Event Category: Installation Event ID: 20 Date: 16/02/2005 Time: 18:35:19 User: N/A Computer: X Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB886903). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 57 69 6e 33 32 48 52 65 Win32HRe 0008: 73 75 6c 74 3d 30 78 38 sult=0x8 0010: 30 30 37 30 36 34 33 20 0070643 0018: 55 70 64 61 74 65 49 44 UpdateID 0020: 3d 7b 36 36 32 31 36 38 ={662168 0028: 33 30 2d 37 34 46 41 2d 30-74FA- 0030: 34 41 39 31 2d 42 45 41 4A91-BEA 0038: 38 2d 32 31 32 45 36 41 8-212E6A 0040: 35 41 34 33 44 44 7d 20 5A43DD} 0048: 52 65 76 69 73 69 6f 6e Revision 0050: 4e 75 6d 62 65 72 3d 31 Number=1 0058: 30 31 20 47 3d 35 2e 34 01 G=5.4 0060: 2e 33 37 39 30 2e 32 31 .3790.21 0068: 38 32 20 4a 3d 36 38 39 82 J=689 0070: 20 4b 3d 50 68 6f 65 6e K=Phoen 0078: 69 78 20 2d 20 41 77 61 ix - Awa 0080: 72 64 42 49 4f 53 20 76 rdBIOS v 0088: 36 2e 30 30 50 47 20 4c 6.00PG L 0090: 3d 32 30 30 33 2d 30 32 =2003-02 0098: 2d 30 37 54 30 30 3a 30 -07T00:0 00a0: 30 3a 30 30 20 43 3d 32 0:00 C=2 00a8: 20 46 3d 2d 35 33 32 34 F=-5324 00b0: 35 39 36 39 39 20 00 59699 . In words: 0000: 336e6957 65524832 746c7573 3878303d 0010: 30373030 20333436 61647055 44496574 0020: 36367b3d 38363132 372d3033 2d414634 0030: 31394134 4145422d 31322d38 41364532 0040: 33344135 207d4444 69766552 6e6f6973 0050: 626d754e 313d7265 47203130 342e353d 0060: 3937332e 31322e30 4a203238 3938363d 0070: 503d4b20 6e656f68 2d207869 61774120 0080: 49426472 7620534f 30302e36 4c204750 0090: 3030323d 32302d33 5437302d 303a3030 00a0: 30303a30 323d4320 2d3d4620 34323335 00b0: 39363935 002039 ---- Event Type: Information Event Source: Service Control Manager Event Category: None Event ID: 7036 Date: 16/02/2005 Time: 18:39:30 User: N/A Computer: X Description: The Windows Installer service entered the stopped state. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ---- Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 16/02/2005 Time: 18:40:38 User: X Computer: X Description: DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ===================================================== (5) extract from C:\WINDOWS\WindowsUpdate.log ===================================================== C:\WINDOWS\WindowsUpdate.log contains entry which says the following (the line feeds have been inserted by me for clarity): 2005-02-16 18:35:19-0000 888 ec REPORT EVENT: {C619CD03-AFAC-4808-9A31-7AF3DBAFBF00} 276 2005-02-16 18:35:14-0000 1 182 101 {66216830-74FA-4A91-BEA8-212E6A5A43DD} 101 80070643 WindowsUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB886903). ++++++++++++++ ENDS +++++++++++++++++ This posting is provided "AS IS" with no warranties, and confers no rights. diasmith(a)online.microsoft.com
From: Lars on 9 Apr 2005 05:57 Hi Guys, I posted to this thread earlier in the week but I reckon it probably got overlooked. Is there anyone here now who can advise me please? Thank you. Lars PS - For ease of reference, I am including a copy below of the posting I would like some help with. ------------------------ START --------------------------- Message-ID: <962F875232651D7E(a)204.153.244.156> Newsgroups: microsoft.public.windowsupdate Date: Tue, 05 Apr 2005 13:18:09 +0100 On Thu 31 Mar 2005 20:39:39, "Diana Smith [MSFT]" wrote: <news:jGL4iliNFHA.1892(a)TK2MSFTNGXA03.phx.gbl> > > --snip-- > > 2. Then, please run it from Start-> All Programs-> Windows > Install Clean Up. > > 3. Please delete all listed .NET Framework related programs one > by one. > Diana, thank you for your reply. I have downloaded the file you refer to and I am ready to start the process you have kindly explained. --------- I have a question to ask. When you write "delete all listed .NET Framework related programs" do you mean: (1) all Microsoft .NET system components ? (2) all application programs which use .NET plus (1) ? (3) only select from those items showing in Windows Installer Clean Up ? Here is a snapshot of what I get when I run Windows Installer Clean Up as you suggested: http://62.253.162.12:80/goldsurfer/WICU.gif. However, I can see it is not a complete list of all my installed programs by any means. Are you able to tell me which programs in my snapshot I need to remove? ----- I have used http://www.pindersoft.com/dotnettest.htm to see if there are any .NET items left but I think it very crudely tests only for the prescence of the file mscoree.dll in C:\WINDOWS\SYSTEM32. Is there a better test to see that I have removed all .NET programs (in the way you have defined them)? -------------------------- END -----------------------------
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