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From: Amin from TO on 29 Sep 2008 08:31
My limited experience with this has questions.
- Is cache mode being used? if so disable it temporarily.
- What is the format of the data files if any? ANSI or UNICODE?.
- Do the delegate MBX permissions and/or Security permissions contain
'Account unknown' of unresolved SIDS?. They have caused issues with me.
- If these delegates are members of groups, are any of those members who do
NOT have a MBX? If so remove them. (Act. Dir. users and Groups)
--
Amin M.


"qbenboy" wrote:

> I have two users who are delegates to some Executives with Editor
> rights to their Calendars. We are using Outlook 2003 and Exchange
> 2003. Both the delegates and the owner have the latest service pack
> as well as the servers. Whe the delegate receives a meeting request
> for the owner and click to open the meeting they get the "Can't open
> Calendar folder for user "Executivenamehere". Item could not be
> found" or "Unable to display the folder. Item could not be found".
>
> I have the /cleanfreebusy switch permanently on their Outlook
> shortcuts, the issue is resolved for a while after the close and open
> Outlook but it keeps coming back. I have moved their mailboxes to a
> different server, performed an extract/import with Exmerge overwriting
> their entire mailbox with the import, not just the Calendar.
>
> Everything seems to solve the problem temporarily but they keep coming
> back, the frustrating part is that the issue happens randomly from
> meetings generated by different users and both on recurring and single
> instance meetings. The recurring meetings do have an end date.
>
> I have search but haven't found any answer so far so I am posting this
> question here in hopes that I am not the only one in this situation
> and that perhaps someone has found a solution or something else to
> try, before calling for support and spend countless hours on the phone
> while coordinating with the users, etc.
>
> Responses are greatly appreciated.
>
> Thank you,
>
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