Can't recover from Dell CD
in [Dell]
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From: Dave Smith on 18 Apr 2008 12:52 I'm trying to reformat a friend's Dell Dimension 9150. It was used by his son and is just a mass of viruses and adware so he just wants to start over. I have the factory recovery CD and when I boot from it, it goes through all the usual "Setup is loading files" steps until just after the "Setup is starting Windows" message. Then it goes to a BSOD. The Technical Info is: Stop 0x0000007E PCI.SYS - Address F853E0BF Base at F8537000 I've googled these and not gotten anything that seems relevant to this situation. The machine will boot and run OK, the OS is just really messed up and gives a lot of popups. I have: Tried the factory CD in both CD drives. Tried a commercial XP Pro CD. Updated the BIOS. Actually, the BIOS version I got from Dell was the same as the one on the machine, but I flashed it anyway. Checked to make sure the Dell CD is the right one for the machine. I don't know where else to go with this. I'd sure appreciate any suggestions someone might have. Thanks very much.
From: Christopher Muto on 18 Apr 2008 13:23 i think the problem has to do with the video card and the version of windows xp you are installing. are you using the recover cd that came with the dimension 9150 or one that came from another machine? is it service pak1 or 2? was the video card upgraded to something different than originally came with the system? i suspect the answer is that the video card may have been changed and you are using a sp1 windows xp cd. i have seen this error when trying to install xp sp1 on some machine with some pcie video cards (put in an older video card and you may solve the problem - you can put the current card back in after you install the os and update it with all the patches). however it could also be due to faulty memory. perhaps the memory was upgraded in which case you can reduce the system memory to just the factory original memory until you get xp installed and updated. let us know how it works out. "Dave Smith" <Sallydog(a)cox.net> wrote in message news:rckh04dnog415aq58hroo32t8i136lqu54(a)4ax.com... > I'm trying to reformat a friend's Dell Dimension 9150. It was used by > his son and is just a mass of viruses and adware so he just wants to > start over. I have the factory recovery CD and when I boot from it, > it goes through all the usual "Setup is loading files" steps until > just after the "Setup is starting Windows" message. Then it goes to a > BSOD. The Technical Info is: > > Stop 0x0000007E > > PCI.SYS - Address F853E0BF Base at F8537000 > > I've googled these and not gotten anything that seems relevant to this > situation. The machine will boot and run OK, the OS is just really > messed up and gives a lot of popups. > > I have: > > Tried the factory CD in both CD drives. > > Tried a commercial XP Pro CD. > > Updated the BIOS. Actually, the BIOS version I got from Dell was the > same as the one on the machine, but I flashed it anyway. > > Checked to make sure the Dell CD is the right one for the machine. > > I don't know where else to go with this. I'd sure appreciate any > suggestions someone might have. > > Thanks very much.
From: Tony Harding on 18 Apr 2008 13:42 Dave Smith wrote: > I'm trying to reformat a friend's Dell Dimension 9150. It was used by > his son and is just a mass of viruses and adware so he just wants to > start over. I have the factory recovery CD and when I boot from it, > it goes through all the usual "Setup is loading files" steps until > just after the "Setup is starting Windows" message. Then it goes to a > BSOD. The Technical Info is: > > Stop 0x0000007E > > PCI.SYS - Address F853E0BF Base at F8537000 IIRC stop 7E reflects a problem with the disk subsystem. I would run diagnostics on the HDD(s), etc. HTH
From: HDRDTD on 18 Apr 2008 14:55 Also sounds like it might be a HD Controller driver issue (Raid, or SATA, etc) , as in needing the driver and loading it using F6 during the XP install, even though you wouldn't think it'd be neccessary if the OP is using the original Dell CD. "Tony Harding" <ToHard(a)nowhere.org> wrote in message news:4808dd7e$0$11625$607ed4bc(a)cv.net... > Dave Smith wrote: >> I'm trying to reformat a friend's Dell Dimension 9150. It was used by >> his son and is just a mass of viruses and adware so he just wants to >> start over. I have the factory recovery CD and when I boot from it, >> it goes through all the usual "Setup is loading files" steps until >> just after the "Setup is starting Windows" message. Then it goes to a >> BSOD. The Technical Info is: Stop 0x0000007E >> >> PCI.SYS - Address F853E0BF Base at F8537000 > > IIRC stop 7E reflects a problem with the disk subsystem. I would run > diagnostics on the HDD(s), etc. > > HTH
From: wm_walsh on 18 Apr 2008 17:04
Hi! > I don't know where else to go with this. I'd > sure appreciate any suggestions someone might > have. How about this? If there is truly nothing on the hard disk worth saving, and the stuff that isn't wanted is all that's left, try running a tool like DBAN and using it to wipe the internal hard drive. Another poster pointed out that the STOP error you saw pertains to the disk subsystem. I haven't researched it, but it's not too much of a stretch to think that some garbageware or virus might have trashed the contents of the disk enough to make Windows setup really unhappy. William |