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From: Ashley Wombold Ashley on 31 Jan 2010 20:53
I don't know what is going on, basically saying I know nothing about
computers. I click on it, and it says cannot start outlook. It pops up for a
split second and I don't know what to do. We used it earlier, and now it has
crashed. I tried troubleshooting it, and making a new account. Any help?
P.S. I don't have the disc anymore and I cant re-download it.
From: Susan Ramlet on 2 Feb 2010 18:36
If you can't repair (i.e. reinstall) Outlook, then you may be out of luck.

Have you tried to repair it using the Windows Control Panel's programs
applet?

If that doesn't work, you will need to post back with you version of
Outlook.

You need to keep your installation media in the future, or get it from your
computer manufacturer, if they pre-installed it.

--
Susan Ramlet
--
please reply to the newsgroup so all may benefit.

"Ashley Wombold" <Ashley Wombold(a)discussions.microsoft.com> wrote in message
news:2815601C-B403-4ED8-9EDE-AB8EE1B23030(a)microsoft.com...
> I don't know what is going on, basically saying I know nothing about
> computers. I click on it, and it says cannot start outlook. It pops up for
> a
> split second and I don't know what to do. We used it earlier, and now it
> has
> crashed. I tried troubleshooting it, and making a new account. Any help?
> P.S. I don't have the disc anymore and I cant re-download it.

From: Milly Staples [MVP - Outlook] on 2 Feb 2010 21:01
What are the EXACT error messages? The message often contains the
solution - without the message, no one can help you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Ashley Wombold asked:

| I don't know what is going on, basically saying I know nothing about
| computers. I click on it, and it says cannot start outlook. It pops
| up for a split second and I don't know what to do. We used it
| earlier, and now it has crashed. I tried troubleshooting it, and
| making a new account. Any help? P.S. I don't have the disc anymore
| and I cant re-download it.


 | 
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