Prev: windows update Internet Explorer cannot display the webpage
Next: Updates won't install (KB974417) (KB951847)
From: MowGreen on 17 Mar 2010 16:33
richard wrote:
>
> I am using XP SP3, 32-bit. My anti-virus program is Microsoft Forefront
> Security Client. My firewall is the free Zone Alarm. My anti-spyware
> apps are Spyware Blaster and Malwarebytes.
>
> The problem surfaced after I upgraded from IE6 to IE8. With IE6 I could
> always access WU via the Control Panel. Now I can access it only via IE8
> and select Update from the Tools menu.
>
> Microsoft Forefront was running when I updated to IE8.
>
> And I have now added to the Trusted Sites http://update.microsoft.com
> --but still no joy.


*Please specify exactly* what you use to do in Control Panel to access
Windows Update, Richard.

Can you access Windows Update from the link on the Start Menu ?

FWIW, XP can be manually updated via the Start Menu link as that opens
IE to the WU site.


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
From: PA Bear [MS MVP] on 17 Mar 2010 19:07
Are you sure the computer doesn't update via WSUS (seeing as Forefront's
installed)?

What AV app was installed before Forefront? Was a Norton or McAfee free
trial preinstalled on the computer when you bought it? Which was installed
first, IE8 or SP3?


richard wrote:
> On 3/17/2010 2:56 PM, PA Bear [MS MVP] wrote:
>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
>> SP2) when posting in a forum or newsgroup. Please do so in your next
>> reply.
>>
>> Is this a sudden, new problem?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought it)?
>
> I am using XP SP3, 32-bit. My anti-virus program is Microsoft Forefront
> Security Client. My firewall is the free Zone Alarm. My anti-spyware
> apps are Spyware Blaster and Malwarebytes.
>
> The problem surfaced after I upgraded from IE6 to IE8. With IE6 I could
> always access WU via the Control Panel. Now I can access it only via IE8
> and select Update from the Tools menu.
>
> Microsoft Forefront was running when I updated to IE8.
>
> And I have now added to the Trusted Sites http://update.microsoft.com
> --but still no joy.

From: Robert Aldwinckle on 18 Mar 2010 12:31

"richard" <rmk(a)wonderland.net> wrote in message
news:eR#09ChxKHA.1692(a)TK2MSFTNGP04.phx.gbl...

> New info: I discovered that if I go to Control Panel and then to
> Security--in the column on the left side of the screen there is an option
> to get updates--that works!

> BUT, when I first call up the Control Panel, there is a column on the left
> side of the screen that includes under See Also: Windows Update. That is
> the one that does not work and which gets me the message that I quoted in
> my earlier post. And that is the one that used to work in the past.
> So, I have no idea why that one works no longer or why the one in the
> Security screen does. Baffling.


Use Fiddler2 and ProcMon to find out. My guess is that one is so obsolete
that there is no longer a redirect for it (e.g. assuming the symptom is
caused by a problem with HTTP); otherwise ProcMon could show you what
program and command line is being used in each case. FWIW I'm not on XP
now but IIRC there is a stub program which initiates a session with the WU
site which initially is not IE. Remember that when XP first came out we
didn't even have WUv4.


HTH

Robert Aldwinckle
---

First  |  Prev  | 
Pages: 1 2
Prev: windows update Internet Explorer cannot display the webpage
Next: Updates won't install (KB974417) (KB951847)