Cannot download security update KB222593
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From: Susan Sigrest on 18 Jul 2010 19:44 Each time I try to automatically download or manually download this update, I get this message: "The following updates were not installed: Security update for Windows XP (KB222593)." I've tried most of the solutions but am still getting this error. Help would be much appreciated! url:http://www.ureader.com/gp/1289-1.aspx
From: Shenan Stanley on 18 Jul 2010 21:31 Susan Sigrest wrote: > Each time I try to automatically download or manually download this > update, I get this message: "The following updates were not > installed: Security update for Windows XP (KB222593)." I've tried > most of the solutions but am still getting this error. Help would > be much appreciated! What are "most of the solutions" you have tried? My suggestion: Reboot and logon as an administrative user. Visit this web page: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 .... and click on the "Microsoft Fix it" icon. When asked, select "RUN", both times. Check the "I agree" box and click on "Next". Check the box for "Run aggressive options (not recommended)" and click "Next". Let it finish up and follow the prompts until it is done. Close/exit. Reboot and logon as an administrative user. Visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... (Using Internet Explorer.) Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot and logon as administrative user. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Come back - especially if you get stuck someplace, but even if you don't - and let everyone know how it turns out. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Susan Sigrest on 18 Jul 2010 22:52 I'm back - I got stuck! Fixit started installing but then an error message pops up. "Installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code 2755." url:http://www.ureader.com/msg/128910101.aspx
From: Shenan Stanley on 18 Jul 2010 23:44
Susan Sigrest wrote: > Each time I try to automatically download or manually download this > update, I get this message: "The following updates were not > installed: Security update for Windows XP (KB222593)." I've tried > most of the solutions but am still getting this error. Help would > be much appreciated! Shenan Stanley wrote: > What are "most of the solutions" you have tried? > > My suggestion: > > Reboot and logon as an administrative user. > > Visit this web page: > > How do I reset Windows Update components? > http://support.microsoft.com/kb/971058 > > ... and click on the "Microsoft Fix it" icon. When asked, select > "RUN", both times. Check the "I agree" box and click on "Next". > Check the box for "Run aggressive options (not recommended)" and > click "Next". Let > it finish up and follow the prompts until it is done. Close/exit. > > Reboot and logon as an administrative user. > > Visit http://windowsupdate.microsoft.com/ and select to do a > CUSTOM scan... (Using Internet Explorer.) > > Every time you are about to click on something while at these web > pages - first press and hold down the CTRL key while you click on > it. You can release the CTRL key after clicking each time. > > Once the scan is done, select just _ONE_ of the high priority > updates (deselect any others) and install it. > > Reboot and logon as administrative user. > > If it did work - try the web page again - selecting no more than > 3-5 at a time. Rebooting as needed. > > The Optional Software updates are generally safe - although I > recommend against the "Windows Search" one and any of the "Office > Live" ones or "Windows Live" ones for now. I would completely > avoid the > Optional Hardware updates. Also - I do not see any urgent need to > install Internet Explorer 8 at this time. > > Come back - especially if you get stuck someplace, but even if you > don't - and let everyone know how it turns out. Susan Sigrest wrote: > I'm back - I got stuck! Fixit started installing but then an error > message pops up. "Installer has encountered an unexpected error > installing this package. This may indicate a problem with this > package. Error code 2755." In the future - it is suggested you reply to the post in question and quote what you are replying to. I put it all back in this reply. Please answer the first question asked. Follow that up with the specifics about your Operating System... Windows XP ______ Edition with Service Pack _, __-bit (Fill in the blanks.) You might try in Safe Mode with Networking. You may also need to scan and eliminate spyware/adware: Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): SuperAntiSpyware http://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): MalwareBytes http://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx Reboot and logon as administrative user. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |