From: Patty on 19 Jan 2008 17:16 I try to open my outlook and it gives me: Cannot expand the floder. The set of folders cannot be opened. The file G:\ **** is not a personal folders file. I know that there is a command that you place on the run mode of the computer and it fixes the problem, but I cannot find my note of the last time a person on this chat help me, could anyone help? thanks.
From: neo [mvp outlook] on 20 Jan 2008 10:11 /cleanpst will start Outlook with a brand new .PST file. However, why not just go thru the mail applet in the control panel to see if you can remove the offending data file reference to a PST file located on the "G:" drive. (Note: I'm assuming that you do have other PST file(s) located on another drive (e.g. C:) that you still want to use and that starting /cleanpst might be a bit extreme.) "Patty" <Patty(a)discussions.microsoft.com> wrote in message news:7A284C24-C513-4780-B17A-74C25EAD54DF(a)microsoft.com... >I try to open my outlook and it gives me: > > Cannot expand the floder. The set of folders cannot be opened. The file > G:\ > **** is not a personal folders file. > > I know that there is a command that you place on the run mode of the > computer and it fixes the problem, but I cannot find my note of the last > time > a person on this chat help me, could anyone help? thanks.
From: Patty on 21 Jan 2008 12:15 Thanks. I do have a file on an external hard dirve that I have to access, since this is my archive file, outlokk starts, the personal folder works but when I try to access the archive folder where I regularly store my files is when I get the error message, so this is is the issue that I once had and resolved and I would likle to be able to correct now, without loosing the data on that hard dirve, the last time it was very easy but I made the mistake of not writting the instructions, could you help? thank you. "neo [mvp outlook]" wrote: > /cleanpst will start Outlook with a brand new .PST file. > > However, why not just go thru the mail applet in the control panel to see if > you can remove the offending data file reference to a PST file located on > the "G:" drive. (Note: I'm assuming that you do have other PST file(s) > located on another drive (e.g. C:) that you still want to use and that > starting /cleanpst might be a bit extreme.) > > "Patty" <Patty(a)discussions.microsoft.com> wrote in message > news:7A284C24-C513-4780-B17A-74C25EAD54DF(a)microsoft.com... > >I try to open my outlook and it gives me: > > > > Cannot expand the floder. The set of folders cannot be opened. The file > > G:\ > > **** is not a personal folders file. > > > > I know that there is a command that you place on the run mode of the > > computer and it fixes the problem, but I cannot find my note of the last > > time > > a person on this chat help me, could anyone help? thanks. > > >
From: neo [mvp outlook] on 21 Jan 2008 12:52 Ah, make a copy fo the offending .PST file and then run the inbox repair tool against it. The inbox repair tool is scanpst.exe and it located under \program files\common files if running a later version of Outlook. "Patty" <Patty(a)discussions.microsoft.com> wrote in message news:20F6E03C-034F-464A-BE6E-B8A67EA65BDC(a)microsoft.com... > > Thanks. I do have a file on an external hard dirve that I have to access, > since this is my archive file, outlokk starts, the personal folder works > but > when I try to access the archive folder where I regularly store my files > is > when I get the error message, so this is is the issue that I once had and > resolved and I would likle to be able to correct now, without loosing the > data on that hard dirve, the last time it was very easy but I made the > mistake of not writting the instructions, could you help? thank you. > "neo [mvp outlook]" wrote: > >> /cleanpst will start Outlook with a brand new .PST file. >> >> However, why not just go thru the mail applet in the control panel to see >> if >> you can remove the offending data file reference to a PST file located on >> the "G:" drive. (Note: I'm assuming that you do have other PST file(s) >> located on another drive (e.g. C:) that you still want to use and that >> starting /cleanpst might be a bit extreme.) >> >> "Patty" <Patty(a)discussions.microsoft.com> wrote in message >> news:7A284C24-C513-4780-B17A-74C25EAD54DF(a)microsoft.com... >> >I try to open my outlook and it gives me: >> > >> > Cannot expand the floder. The set of folders cannot be opened. The file >> > G:\ >> > **** is not a personal folders file. >> > >> > I know that there is a command that you place on the run mode of the >> > computer and it fixes the problem, but I cannot find my note of the >> > last >> > time >> > a person on this chat help me, could anyone help? thanks. >> >> >>
From: Patty on 21 Jan 2008 13:22 I did it already and now when I click on the archive icon on outlook it does not bring the files from G:, so when I go dirently to that file in G: and click on it to be opened with outlook it states: The command line argument is not valid. Verify the switch you are using. thanks. "neo [mvp outlook]" wrote: > Ah, make a copy fo the offending .PST file and then run the inbox repair > tool against it. The inbox repair tool is scanpst.exe and it located under > \program files\common files if running a later version of Outlook. > > "Patty" <Patty(a)discussions.microsoft.com> wrote in message > news:20F6E03C-034F-464A-BE6E-B8A67EA65BDC(a)microsoft.com... > > > > Thanks. I do have a file on an external hard dirve that I have to access, > > since this is my archive file, outlokk starts, the personal folder works > > but > > when I try to access the archive folder where I regularly store my files > > is > > when I get the error message, so this is is the issue that I once had and > > resolved and I would likle to be able to correct now, without loosing the > > data on that hard dirve, the last time it was very easy but I made the > > mistake of not writting the instructions, could you help? thank you. > > "neo [mvp outlook]" wrote: > > > >> /cleanpst will start Outlook with a brand new .PST file. > >> > >> However, why not just go thru the mail applet in the control panel to see > >> if > >> you can remove the offending data file reference to a PST file located on > >> the "G:" drive. (Note: I'm assuming that you do have other PST file(s) > >> located on another drive (e.g. C:) that you still want to use and that > >> starting /cleanpst might be a bit extreme.) > >> > >> "Patty" <Patty(a)discussions.microsoft.com> wrote in message > >> news:7A284C24-C513-4780-B17A-74C25EAD54DF(a)microsoft.com... > >> >I try to open my outlook and it gives me: > >> > > >> > Cannot expand the floder. The set of folders cannot be opened. The file > >> > G:\ > >> > **** is not a personal folders file. > >> > > >> > I know that there is a command that you place on the run mode of the > >> > computer and it fixes the problem, but I cannot find my note of the > >> > last > >> > time > >> > a person on this chat help me, could anyone help? thanks. > >> > >> > >> > > >
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