Cannot install update KB979906 for .NET Framework 1.1 SP1
in [Windows Update]
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From: PA Bear [MS MVP] on 9 Jun 2010 12:05 What's going on is that the updates aren't installing on the 2 computers. Who knows why but only you can fix it. See my previous reply or... See the "How to obtain help" section of, e.g., http://support.microsoft.com/kb/979909 For home users, no-charge support is available by calling 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB979909). Or you can... Start a free Windows Update support incident email request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. TruckerHarley wrote: > Same thing happened when we tried to update. 2 people updated, 2 people > .Net > not working. > > It seems these two are causing the problems: > > KB979909 > KB982168 > > We are refraining from updating the rest of the computers until we know > what's going on. > > "PA Bear [MS MVP]" wrote: > >> First run the Fix It in this KB article & see if the update will install >> after doing so: >> >> How to fix MSI software update registration corruption issues >> http://support.microsoft.com/kb/971187 >> >> If no joy, see... >> >> When installing updates using Windows update or Microsoft Update you may >> receive Error 0x643 or 0x80070643 (23 Oct-09) >> http://support.microsoft.com/kb/976982 >> >> Then proceed per the following: >> >> ===================== >> >> Step #1 => Before doing anything else, write down what .NET Framework >> versions are currently installed: >> >> How to determine which versions of the .NET Framework are installed >> and >> whether service packs have been applied >> http://support.microsoft.com/kb/318785 >> >> Step #2 => Now see Resolution Method 2 in this related KB article: >> http://support.microsoft.com/kb/923100 >> >> After running the .NET Framework Cleanup Tool (not the Windows Installer >> Cleanup utility!), reinstall all .NET Framework versions (but only the >> ones >> you wrote down in #1 above) manually using the download links on the page >> then run Windows Update manually to install security updates for same. >> >> NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling >> .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; >> then Windows Update will offer .NET Framework 3.5 SP1. >> >> IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET >> Framework versions in the following order: >> >> 1. .Net Framework 3.5, then... >> 2. .Net Framework 1.1, then... >> 3. .Net Framework 1.1 SP1 >> >> NB: KB923100 references this page: >> http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please >> read >> ALL of it as well as the related page >> http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET >> Framework Cleanup Tool. >> >> Step #3 => Check-in at Windows Update and install any critical security >> updates offered. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> sherlockomes wrote: >>> Running : Windows XP media center edition SP3 >>> Have tried installing KB979906 a few times and also downloaded update >>> manually but cannot install this update. Receiving error 0x643.Is it >>> safe >>> to >>> uninstall the .NET Framework 1.1 and re-install as possibly corrupt , >>> without having to uninstall/re-install all other .NET frameworks 2 , 3 >>> and >>> 3.5 including the updates that go with them? .. >> >> .
From: Susan Bradley on 9 Jun 2010 14:11 It's .net. They barf. Their "servicing" process sucks. There's no way to predict what machines may have patching issues or not. You just have to be ready when .NET has updates. PA Bear [MS MVP] wrote: > What's going on is that the updates aren't installing on the 2 > computers. Who knows why but only you can fix it. > > See my previous reply or... > > See the "How to obtain help" section of, e.g., > http://support.microsoft.com/kb/979909 > > For home users, no-charge support is available by calling > 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or > 1-800-936-5700) in the United States and in Canada or by contacting > your local Microsoft subsidiary. There is no-charge for support calls > that are associated with security updates. When you call, clearly > state that your problem is related to a Security Update and cite the > update's KB number (e.g., KB979909). > > Or you can... > > Start a free Windows Update support incident email request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Customers who experience issues installing Microsoft security updates > also can visit the following page for assistance: > https://consumersecuritysupport.microsoft.com/ > > For more information about how to contact your local Microsoft > subsidiary for security update support issues, visit the International > Support Web site: http://support.microsoft.com/common/international.aspx > > For enterprise customers, support for security updates is available > through your usual support contacts. > > > TruckerHarley wrote: >> Same thing happened when we tried to update. 2 people updated, 2 >> people .Net >> not working. >> >> It seems these two are causing the problems: >> >> KB979909 >> KB982168 >> >> We are refraining from updating the rest of the computers until we know >> what's going on. >> >> "PA Bear [MS MVP]" wrote: >> >>> First run the Fix It in this KB article & see if the update will >>> install >>> after doing so: >>> >>> How to fix MSI software update registration corruption issues >>> http://support.microsoft.com/kb/971187 >>> >>> If no joy, see... >>> >>> When installing updates using Windows update or Microsoft Update you >>> may >>> receive Error 0x643 or 0x80070643 (23 Oct-09) >>> http://support.microsoft.com/kb/976982 >>> >>> Then proceed per the following: >>> >>> ===================== >>> >>> Step #1 => Before doing anything else, write down what .NET Framework >>> versions are currently installed: >>> >>> How to determine which versions of the .NET Framework are >>> installed and >>> whether service packs have been applied >>> http://support.microsoft.com/kb/318785 >>> >>> Step #2 => Now see Resolution Method 2 in this related KB article: >>> http://support.microsoft.com/kb/923100 >>> >>> After running the .NET Framework Cleanup Tool (not the Windows >>> Installer >>> Cleanup utility!), reinstall all .NET Framework versions (but only >>> the ones >>> you wrote down in #1 above) manually using the download links on the >>> page >>> then run Windows Update manually to install security updates for same. >>> >>> NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling >>> .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 >>> SP2; >>> then Windows Update will offer .NET Framework 3.5 SP1. >>> >>> IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your >>> .NET >>> Framework versions in the following order: >>> >>> 1. .Net Framework 3.5, then... >>> 2. .Net Framework 1.1, then... >>> 3. .Net Framework 1.1 SP1 >>> >>> NB: KB923100 references this page: >>> http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. >>> Please read >>> ALL of it as well as the related page >>> http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET >>> Framework Cleanup Tool. >>> >>> Step #3 => Check-in at Windows Update and install any critical security >>> updates offered. >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>> >>> sherlockomes wrote: >>>> Running : Windows XP media center edition SP3 >>>> Have tried installing KB979906 a few times and also downloaded update >>>> manually but cannot install this update. Receiving error 0x643.Is >>>> it safe >>>> to >>>> uninstall the .NET Framework 1.1 and re-install as possibly corrupt , >>>> without having to uninstall/re-install all other .NET frameworks 2 >>>> , 3 and >>>> 3.5 including the updates that go with them? .. >>> >>> . >
From: PA Bear [MS MVP] on 9 Jun 2010 19:20 No need to preach to the bass section of the choir, m'dear... Susan Bradley wrote: > It's .net. They barf. Their "servicing" process sucks. There's no way > to predict what machines may have patching issues or not. You just have > to be ready when .NET has updates. > > PA Bear [MS MVP] wrote: >> What's going on is that the updates aren't installing on the 2 >> computers. Who knows why but only you can fix it. >> >> See my previous reply or... >> >> See the "How to obtain help" section of, e.g., >> http://support.microsoft.com/kb/979909 >> >> For home users, no-charge support is available by calling >> 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or >> 1-800-936-5700) in the United States and in Canada or by contacting >> your local Microsoft subsidiary. There is no-charge for support calls >> that are associated with security updates. When you call, clearly >> state that your problem is related to a Security Update and cite the >> update's KB number (e.g., KB979909). >> >> Or you can... >> >> Start a free Windows Update support incident email request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Customers who experience issues installing Microsoft security updates >> also can visit the following page for assistance: >> https://consumersecuritysupport.microsoft.com/ >> >> For more information about how to contact your local Microsoft >> subsidiary for security update support issues, visit the International >> Support Web site: http://support.microsoft.com/common/international.aspx >> >> For enterprise customers, support for security updates is available >> through your usual support contacts. >> >> >> TruckerHarley wrote: >>> Same thing happened when we tried to update. 2 people updated, 2 >>> people .Net >>> not working. >>> >>> It seems these two are causing the problems: >>> >>> KB979909 >>> KB982168 >>> >>> We are refraining from updating the rest of the computers until we know >>> what's going on. >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> First run the Fix It in this KB article & see if the update will >>>> install >>>> after doing so: >>>> >>>> How to fix MSI software update registration corruption issues >>>> http://support.microsoft.com/kb/971187 >>>> >>>> If no joy, see... >>>> >>>> When installing updates using Windows update or Microsoft Update you >>>> may >>>> receive Error 0x643 or 0x80070643 (23 Oct-09) >>>> http://support.microsoft.com/kb/976982 >>>> >>>> Then proceed per the following: >>>> >>>> ===================== >>>> >>>> Step #1 => Before doing anything else, write down what .NET Framework >>>> versions are currently installed: >>>> >>>> How to determine which versions of the .NET Framework are >>>> installed and >>>> whether service packs have been applied >>>> http://support.microsoft.com/kb/318785 >>>> >>>> Step #2 => Now see Resolution Method 2 in this related KB article: >>>> http://support.microsoft.com/kb/923100 >>>> >>>> After running the .NET Framework Cleanup Tool (not the Windows >>>> Installer >>>> Cleanup utility!), reinstall all .NET Framework versions (but only >>>> the ones >>>> you wrote down in #1 above) manually using the download links on the >>>> page >>>> then run Windows Update manually to install security updates for same. >>>> >>>> NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling >>>> .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 >>>> SP2; >>>> then Windows Update will offer .NET Framework 3.5 SP1. >>>> >>>> IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your >>>> .NET >>>> Framework versions in the following order: >>>> >>>> 1. .Net Framework 3.5, then... >>>> 2. .Net Framework 1.1, then... >>>> 3. .Net Framework 1.1 SP1 >>>> >>>> NB: KB923100 references this page: >>>> http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. >>>> Please read >>>> ALL of it as well as the related page >>>> http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET >>>> Framework Cleanup Tool. >>>> >>>> Step #3 => Check-in at Windows Update and install any critical security >>>> updates offered. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> sherlockomes wrote: >>>>> Running : Windows XP media center edition SP3 >>>>> Have tried installing KB979906 a few times and also downloaded update >>>>> manually but cannot install this update. Receiving error 0x643.Is >>>>> it safe >>>>> to >>>>> uninstall the .NET Framework 1.1 and re-install as possibly corrupt , >>>>> without having to uninstall/re-install all other .NET frameworks 2 >>>>> , 3 and >>>>> 3.5 including the updates that go with them? .. >>>> >>>> .
From: unclemikenebr on 9 Jun 2010 19:53 Who has time for this? Is this why people switch to Mac Computers? Mike "PA Bear [MS MVP]" wrote: > What's going on is that the updates aren't installing on the 2 computers. > Who knows why but only you can fix it. > > See my previous reply or... > > See the "How to obtain help" section of, e.g., > http://support.microsoft.com/kb/979909 > > For home users, no-charge support is available by calling 1-866-PCSAFETY > (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United > States and in Canada or by contacting your local Microsoft subsidiary. > There is no-charge for support calls that are associated with security > updates. When you call, clearly state that your problem is related to a > Security Update and cite the update's KB number (e.g., KB979909). > > Or you can... > > Start a free Windows Update support incident email request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Customers who experience issues installing Microsoft security updates also > can visit the following page for assistance: > https://consumersecuritysupport.microsoft.com/ > > For more information about how to contact your local Microsoft subsidiary > for security update support issues, visit the International Support Web > site: http://support.microsoft.com/common/international.aspx > > For enterprise customers, support for security updates is available through > your usual support contacts. > > > TruckerHarley wrote: > > Same thing happened when we tried to update. 2 people updated, 2 people > > .Net > > not working. > > > > It seems these two are causing the problems: > > > > KB979909 > > KB982168 > > > > We are refraining from updating the rest of the computers until we know > > what's going on. > > > > "PA Bear [MS MVP]" wrote: > > > >> First run the Fix It in this KB article & see if the update will install > >> after doing so: > >> > >> How to fix MSI software update registration corruption issues > >> http://support.microsoft.com/kb/971187 > >> > >> If no joy, see... > >> > >> When installing updates using Windows update or Microsoft Update you may > >> receive Error 0x643 or 0x80070643 (23 Oct-09) > >> http://support.microsoft.com/kb/976982 > >> > >> Then proceed per the following: > >> > >> ===================== > >> > >> Step #1 => Before doing anything else, write down what .NET Framework > >> versions are currently installed: > >> > >> How to determine which versions of the .NET Framework are installed > >> and > >> whether service packs have been applied > >> http://support.microsoft.com/kb/318785 > >> > >> Step #2 => Now see Resolution Method 2 in this related KB article: > >> http://support.microsoft.com/kb/923100 > >> > >> After running the .NET Framework Cleanup Tool (not the Windows Installer > >> Cleanup utility!), reinstall all .NET Framework versions (but only the > >> ones > >> you wrote down in #1 above) manually using the download links on the page > >> then run Windows Update manually to install security updates for same. > >> > >> NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling > >> .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; > >> then Windows Update will offer .NET Framework 3.5 SP1. > >> > >> IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET > >> Framework versions in the following order: > >> > >> 1. .Net Framework 3.5, then... > >> 2. .Net Framework 1.1, then... > >> 3. .Net Framework 1.1 SP1 > >> > >> NB: KB923100 references this page: > >> http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please > >> read > >> ALL of it as well as the related page > >> http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET > >> Framework Cleanup Tool. > >> > >> Step #3 => Check-in at Windows Update and install any critical security > >> updates offered. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> sherlockomes wrote: > >>> Running : Windows XP media center edition SP3 > >>> Have tried installing KB979906 a few times and also downloaded update > >>> manually but cannot install this update. Receiving error 0x643.Is it > >>> safe > >>> to > >>> uninstall the .NET Framework 1.1 and re-install as possibly corrupt , > >>> without having to uninstall/re-install all other .NET frameworks 2 , 3 > >>> and > >>> 3.5 including the updates that go with them? .. > >> > >> . > > . >
From: Harry Johnston [MVP] on 9 Jun 2010 20:12
On 2010-06-10 11:53 a.m., unclemikenebr wrote: > Who has time for this? Is this why people switch to Mac Computers? ... I wasn't aware that anybody had. :-) Harry. > Mike > > "PA Bear [MS MVP]" wrote: > >> What's going on is that the updates aren't installing on the 2 computers. >> Who knows why but only you can fix it. >> >> See my previous reply or... >> >> See the "How to obtain help" section of, e.g., >> http://support.microsoft.com/kb/979909 >> >> For home users, no-charge support is available by calling 1-866-PCSAFETY >> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United >> States and in Canada or by contacting your local Microsoft subsidiary. >> There is no-charge for support calls that are associated with security >> updates. When you call, clearly state that your problem is related to a >> Security Update and cite the update's KB number (e.g., KB979909). >> >> Or you can... >> >> Start a free Windows Update support incident email request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Customers who experience issues installing Microsoft security updates also >> can visit the following page for assistance: >> https://consumersecuritysupport.microsoft.com/ >> >> For more information about how to contact your local Microsoft subsidiary >> for security update support issues, visit the International Support Web >> site: http://support.microsoft.com/common/international.aspx >> >> For enterprise customers, support for security updates is available through >> your usual support contacts. >> >> >> TruckerHarley wrote: >>> Same thing happened when we tried to update. 2 people updated, 2 people >>> .Net >>> not working. >>> >>> It seems these two are causing the problems: >>> >>> KB979909 >>> KB982168 >>> >>> We are refraining from updating the rest of the computers until we know >>> what's going on. >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> First run the Fix It in this KB article& see if the update will install >>>> after doing so: >>>> >>>> How to fix MSI software update registration corruption issues >>>> http://support.microsoft.com/kb/971187 >>>> >>>> If no joy, see... >>>> >>>> When installing updates using Windows update or Microsoft Update you may >>>> receive Error 0x643 or 0x80070643 (23 Oct-09) >>>> http://support.microsoft.com/kb/976982 >>>> >>>> Then proceed per the following: >>>> >>>> ===================== >>>> >>>> Step #1 => Before doing anything else, write down what .NET Framework >>>> versions are currently installed: >>>> >>>> How to determine which versions of the .NET Framework are installed >>>> and >>>> whether service packs have been applied >>>> http://support.microsoft.com/kb/318785 >>>> >>>> Step #2 => Now see Resolution Method 2 in this related KB article: >>>> http://support.microsoft.com/kb/923100 >>>> >>>> After running the .NET Framework Cleanup Tool (not the Windows Installer >>>> Cleanup utility!), reinstall all .NET Framework versions (but only the >>>> ones >>>> you wrote down in #1 above) manually using the download links on the page >>>> then run Windows Update manually to install security updates for same. >>>> >>>> NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling >>>> .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; >>>> then Windows Update will offer .NET Framework 3.5 SP1. >>>> >>>> IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET >>>> Framework versions in the following order: >>>> >>>> 1. .Net Framework 3.5, then... >>>> 2. .Net Framework 1.1, then... >>>> 3. .Net Framework 1.1 SP1 >>>> >>>> NB: KB923100 references this page: >>>> http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please >>>> read >>>> ALL of it as well as the related page >>>> http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET >>>> Framework Cleanup Tool. >>>> >>>> Step #3 => Check-in at Windows Update and install any critical security >>>> updates offered. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> sherlockomes wrote: >>>>> Running : Windows XP media center edition SP3 >>>>> Have tried installing KB979906 a few times and also downloaded update >>>>> manually but cannot install this update. Receiving error 0x643.Is it >>>>> safe >>>>> to >>>>> uninstall the .NET Framework 1.1 and re-install as possibly corrupt , >>>>> without having to uninstall/re-install all other .NET frameworks 2 , 3 >>>>> and >>>>> 3.5 including the updates that go with them? .. >>>> >>>> . >> >> . >> -- Harry Johnston http://harryjohnston.wordpress.com |