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From: GB on 27 Mar 2010 09:51
I have a window vista, clicked on start program to active the Window 2000
Word, I have been trying for the past hour, it keeps saying the program is
not responding. I have a document saved on my desktop, it keeps saying
"requesting virus scan" but the doc would not open. Please help!

From: Graham Mayor on 27 Mar 2010 10:42
See http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm or
http://support.microsoft.com/kb/921541

The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the
AV program e.g. in Norton AV by turning off its Office Plug-in.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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"GB" <GB(a)discussions.microsoft.com> wrote in message
news:5A59B4BF-A2DF-4D53-8679-66C7AE72FBEE(a)microsoft.com...
>I have a window vista, clicked on start program to active the Window 2000
> Word, I have been trying for the past hour, it keeps saying the program is
> not responding. I have a document saved on my desktop, it keeps saying
> "requesting virus scan" but the doc would not open. Please help!
>


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