Canon DR-2080C
in [Scanners]
|
From: Danny on 18 Oct 2006 17:01 > Tiff and jpg are working correctly except pdf. I guess that on one of Canon > website it states that you need to install vX and then installed the latest > version but I downloaded the latest version from Australia where it does not > have such statement. Does it relate to copy right of Adobe? I don't believe so- although Acrobat 6 isn't the most efficient version of Acrobat, it should be a factor in this case. Does the Windows Event Viewer list anything pertaining to your dll failures? I'm in the US (california)-- I think the time difference is okay if you can reach me on MSN chat when you get to work in the morning. My msn chatname is dha2(a)hotmail.com. Thanks, Danny Ha Scott wrote: > Danny, > > Please see my answer as below:- > > "Danny" <danny-ha(a)sbcglobal.net> wrote in message > news:1161073103.555467.98460(a)k70g2000cwa.googlegroups.com... > > Hi Scott, > > > > That's interesting... To clarify that I'm understanding your situation > > correct: > > > > 1. you're able to capture and view the pdf color image?.But any attempt > > to save the image to file results with the dll error? > > Yes. > > > > > 2. If you launch Adobe Acrobat 6.0 Standard or Professional, | Create > > PDF | From Scanner | select the Canon Twain Source as your device | > > and scan at 150dpi / 24bit color - you have no problems with the > > capture, view, and saving of the pdf file. > > Yes. > > > ... If you have time, and are willing to allow a remote desktop session > > to the scanning pc, give me a call: 408-996-1829 > > Where are you located? I am in Hong Kong. > > > > This sounds like an interesting one that I'd like to see... I'm not an > > expert with the Capture Perfect software , but after taking a glimpse > > at the help file- it appears to be a twain compliant application for > > the capture module. Are you able to capture with the identical settings > > but to another file format (such as tiff? ) This would help determine > > if the problem is specific to Capture Perfect and the pdfmaker plugin. > > Tiff and jpg are working correctly except pdf. I guess that on one of Canon > website it states that you need to install vX and then installed the latest > version but I downloaded the latest version from Australia where it does not > have such statement. Does it relate to copy right of Adobe? > > > Hope this helps, > > > > Danny > > > > Scott wrote: > >> Danny, > >> > >> It happened when saved as pdf file after I scanned a document. Colour > >> mode, > >> 150dpi and A4 size. I use Adobe Acrobat 6 to scan document without any > >> issue but not CapturePerfect 2.0 version 2.311.2005.303. Any clue to > >> this > >> issue? > >> > >> Thanks, > >> > >> Scott > >> > >> "Danny" <danny-ha(a)sbcglobal.net> wrote in message > >> news:1160554880.719805.82610(a)e3g2000cwe.googlegroups.com... > >> > Hi Scott, > >> > > >> > when does the error occur? (i.e. when acquiring the image? or prior to > >> > the document feeding through the DR2080C. what resolution, image mode, > >> > page size, etc.. are you using for the capture? > >> > > >> > There's some useful tips to help isolate the problem: > >> > > >> > 1. Make sure that you're not selecting 8 or 256 color within the Twain > >> > UI since PDF's don't support neither one of those settings > >> > > >> > 2. Eliminate Adobe from the equation- duplicate the attempted scan with > >> > identical driver settings into a different file format- (such as TIFF, > >> > JPEG, or Bitmap.) . This also means that you'd have to use another > >> > twain compliant application (such as MS Word--> Insert | Picture | From > >> > Scanner or Camera | select the same datasource that you use in your > >> > other appliation) > >> > > >> > if that fails as well, then verify the hardware isn't returning an > >> > error code during the scan. > >> > > >> > if that's successful, and you're able to print the same image file to > >> > your Adobe PDF printer, then there's a few more steps to try... > >> > > >> > hope this helps > >> > > >> > Danny > >> > > >> > > >> > Scott wrote: > >> >> When I save a colour scanned document in pdf file format, below error > >> >> message appeared. Other file format does not have this error. Can > >> >> someone > >> >> advise any possible causes and fixes. > >> >> > >> >> PAFCV2.DLL load error > >> >> File access error occured. Check write protect or disk full. > >> >> > >> >> Thanks, > >> >> > >> >> Scott > >> > > > |