From: Mike W. on
Hiya,

I am running Outlook 2000 SP-3 (talk to our IT guy) on XP.

Some messages that I want are being categorized as spam and sent to the junk
mail folder. I cannot figure out how to change things so that they are not
called spam and go to my inbox instead.

I have checked the spam filter list for the email addresses and they are not
in there.

I could create a rule to move them to the inbox after they are categorized
as spam, but that seems like a kludge.

Any ideas?

TIA,

Mike W.


From: VanguardLH on
Mike W. wrote:

> Hiya,
>
> I am running Outlook 2000 SP-3 (talk to our IT guy) on XP.
>
> Some messages that I want are being categorized as spam and sent to the junk
> mail folder. I cannot figure out how to change things so that they are not
> called spam and go to my inbox instead.
>
> I have checked the spam filter list for the email addresses and they are not
> in there.
>
> I could create a rule to move them to the inbox after they are categorized
> as spam, but that seems like a kludge.
>
> Any ideas?
>
> TIA,
>
> Mike W.

If you have an "IT guy" then you have an IT department. So why isn't the
company employed an anti-spam filter up on their mail server rather than
relying on guessing schemes incorporated within the e-mail client? The Junk
filter is a guessing scheme. The company should be eliminating the spam up
on their mail server, not wasting the bandwidth to distribute it in their
corporate network with the possible consequences of what payload is
contained within that potentially malicious e-mail.

Just turn off the Junk filter in Outlook and rely on the spam filtering up
on the company's mail server. Alternatively, add known good senders to the
Safe Senders list and enable the option to include folks listed in your
address book (Contacts).
From: VanguardLH on
VanguardLH wrote:

> Mike W. wrote:
>
>> Hiya,
>>
>> I am running Outlook 2000 SP-3 (talk to our IT guy) on XP.
>>
>> Some messages that I want are being categorized as spam and sent to the junk
>> mail folder. I cannot figure out how to change things so that they are not
>> called spam and go to my inbox instead.
>>
>> I have checked the spam filter list for the email addresses and they are not
>> in there.
>>
>> I could create a rule to move them to the inbox after they are categorized
>> as spam, but that seems like a kludge.
>>
>> Any ideas?
>>
>> TIA,
>>
>> Mike W.
>
> If you have an "IT guy" then you have an IT department. So why isn't the
> company employed an anti-spam filter up on their mail server rather than
> relying on guessing schemes incorporated within the e-mail client? The Junk
> filter is a guessing scheme. The company should be eliminating the spam up
> on their mail server, not wasting the bandwidth to distribute it in their
> corporate network with the possible consequences of what payload is
> contained within that potentially malicious e-mail.
>
> Just turn off the Junk filter in Outlook and rely on the spam filtering up
> on the company's mail server. Alternatively, add known good senders to the
> Safe Senders list and enable the option to include folks listed in your
> address book (Contacts).

Oops, I see you said that you use Outlook *2000*. That product has no spam
filtering function. Something ELSE you use is classifying the problematic
e-mails as spam and is either acting as an add-on or you have a rule that
then moves the suspect e-mails into the Junk folder. You can choose to
disable that anti-spam add-on or uninstall it (by disabling spam scanning by
your unidentified anti-spam software) and rely on the company mail server's
anti-spam software to handle it, or learn how to modify the parameters that
are configurable for the unidentified anti-spam program that you use to get
it to better recognize your good e-mails (i.e., to reduce that program to
generate less false positives).