Prev: Infection messages?
Next: Hard drive filling up??
From: Man T on 27 Nov 2009 21:35 XP SP2 My daughter'c pc got the malware last week after visiting some 'educational' website (she is in high school). Every now and then pops up a security warning asking to fix the infected file to opening a website to ask you to purchase anti-virus software. McAfee was installed already but cannot fire that up to scan, even cannot open Windows Explorer. I tried to run XP in Safe Mode, run MalwareByte's Anti-Malware to scan it, detected 3 trojans and deleted. Rescan again in Safe Mode found no more infection, I thought it is safe now. But just tried to run XP in normal mode, still get the pop up anti-virus warning, McAfee cannot be fired up. Any idea I can fix that?
From: David H. Lipman on 28 Nov 2009 07:38 From: "Man T" <alanpltse_NOSPAM(a)yahoo.com.au> | XP SP2 | My daughter'c pc got the malware last week after visiting some 'educational' | website (she is in high school). | Every now and then pops up a security warning asking to fix the infected | file to opening a website to ask you to purchase anti-virus software. | McAfee was installed already but cannot fire that up to scan, even cannot | open Windows Explorer. | I tried to run XP in Safe Mode, run MalwareByte's Anti-Malware to scan it, | detected 3 trojans and deleted. Rescan again in Safe Mode found no more | infection, I thought it is safe now. | But just tried to run XP in normal mode, still get the pop up anti-virus | warning, McAfee cannot be fired up. | Any idea I can fix that? Download and execute HiJack This! (HJT) http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe Then post the contents of the HJT log in your post with a full explanation of your problem and what you have done to date in one of the below expert forums... { Please - Do NOT post the HJT Log here ! } Forums where you can get expert advice for HiJack This! (HJT) Logs. NOTE: Registration is REQUIRED in any of the below before posting a log Suggested primary: http://www.thespykiller.co.uk/index.php?board=3.0 Suggested secondary: http://www.bleepingcomputer.com/forums/forum22.html http://www.malwarebytes.org/forums/index.php?showforum=7 Suggested tertiary: http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.atribune.org/forums/index.php?showforum=9 http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://forum.networktechs.com/forumdisplay.php?f=130 http://forums.maddoktor2.com/index.php?showforum=17 http://www.spywarewarrior.com/viewforum.php?f=5 http://forums.spywareinfo.com/index.php?showforum=18 http://forums.techguy.org/f54-s.html http://forums.tomcoyote.org/index.php?showforum=27 http://forums.subratam.org/index.php?showforum=7 http://www.5starsupport.com/ipboard/index.php?showforum=18 http://aumha.net/viewforum.php?f=30 http://makephpbb.com/phpbb/viewforum.php?f=2 http://forums.techguy.org/54-security/ http://forums.security-central.us/forumdisplay.php?f=13 -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
From: SJ on 20 Dec 2009 22:36 Hi, I hope you have already got the issue fixed. But if you have not, then continue reading. I have seen the symptom you mentioned with 2 fake antivirus infections. Security Tool and Antivirus System Pro. Unfortunately the folder location has changed a few times, so not sure where it would be on your computer. Just reply to me, and I will give you some possible locations where you can look for the infection. The good news is, once you find the files, it is pretty easy. -- Regards, SJ http://www.newsdemon.com/?ref=10130773 "Man T" <alanpltse_NOSPAM(a)yahoo.com.au> wrote in message news:uNFhMP9bKHA.4688(a)TK2MSFTNGP06.phx.gbl... > XP SP2 > My daughter'c pc got the malware last week after visiting some > 'educational' website (she is in high school). > Every now and then pops up a security warning asking to fix the infected > file to opening a website to ask you to purchase anti-virus software. > McAfee was installed already but cannot fire that up to scan, even cannot > open Windows Explorer. > > I tried to run XP in Safe Mode, run MalwareByte's Anti-Malware to scan it, > detected 3 trojans and deleted. Rescan again in Safe Mode found no more > infection, I thought it is safe now. > But just tried to run XP in normal mode, still get the pop up anti-virus > warning, McAfee cannot be fired up. > > Any idea I can fix that? >
|
Pages: 1 Prev: Infection messages? Next: Hard drive filling up?? |