From: EK on
I have downloaded the Compatibiity Pack so that I can read Word & Excel 2007
files sent to my 2003 Office System, but I still can't open them. What can I
do?
From: David Webb on
Did you comply with the installation instructions (especially item #1)?

/quote

Instructions
To install this download:

1. Ensure your system is up to date by installing all High-Priority/Required
updates on Microsoft Update (required for Microsoft Office XP and 2003 users).

2. After installing all High-Priority/Required updates with Microsoft Update,
download the Compatibility Pack by clicking the Download button above and saving
the file to your hard disk.

3. Double-click the FileFormatConverters.exe program file on your hard disk
to start the setup program.

4. Follow the instructions on the screen to complete the installation.

/unquote

"EK" <EK(a)discussions.microsoft.com> wrote in message
news:5E42F9B1-D21D-47CF-8443-B054FD2BC21C(a)microsoft.com...
> I have downloaded the Compatibiity Pack so that I can read Word & Excel 2007
> files sent to my 2003 Office System, but I still can't open them. What can I
> do?


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