"Conflicts with another appointment" not being displayed
in [Calendar]
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From: Mark on 9 Sep 2009 13:16 I have a user who does not see the message "Conflicts with another appointment on your calendar" when viewing a meeting notice which does, in fact, conflict with an existing meeting on his calendar. In addition, he's also having issues with other associates scheduling appointments over top of existing appointments on his calendar. When scheduling a new meeting, the other associates look at the scheduling tab on their PC and his calendar looks to be free when, in fact, it actually has something in the time frame they're scheduling him in. What could be causing this? He is running Office 2003 11.8307.8221 SP3. The Exchange Server is also running 2003. He has 5 delegates who have Editor permissions on his mailbox. I've already tried the following: 1. Running Outlook using the /CleanFreeBusy switch (this sometimes temporarily resolves the problem but it always returns) 2. Confirmed that he has the correct Free/Busy settings in Outlook 3. Confirmed that he has created new appointments in his calendar recently 4. Confirmed that associates are not creating these appointments while in offline mode. 5. Confirmed that he does not have any rules automatically moving meetings out of his Inbox. 6. Confirmed he has the following add-ins enabled: a. Delegate Access b. Deleted Item Recovery c. Exchange Extension commands d. Exchange Extension property pages
From: Mark on 9 Sep 2009 15:13
I've also noticed that when scheduling a meeting with this user, when I look at the user's calendar on the Scheduling tab, it only show certain meetings, but when I minimize that window and look at the user's calendar using the Open a Shared Calendar link, I can see all of the appointments. Why would the Scheduling tab limit the number of meetings visible to a user? I'm guessing this information is cached somehow but how would I repair this file or force an update? "Mark" wrote: > I have a user who does not see the message "Conflicts with another > appointment on your calendar" when viewing a meeting notice which does, in > fact, conflict with an existing meeting on his calendar. > > In addition, he's also having issues with other associates scheduling > appointments over top of existing appointments on his calendar. When > scheduling a new meeting, the other associates look at the scheduling tab on > their PC and his calendar looks to be free when, in fact, it actually has > something in the time frame they're scheduling him in. > > What could be causing this? He is running Office 2003 11.8307.8221 SP3. > The Exchange Server is also running 2003. He has 5 delegates who have Editor > permissions on his mailbox. > > I've already tried the following: > > 1. Running Outlook using the /CleanFreeBusy switch (this sometimes > temporarily resolves the problem but it always returns) > 2. Confirmed that he has the correct Free/Busy settings in Outlook > 3. Confirmed that he has created new appointments in his calendar recently > 4. Confirmed that associates are not creating these appointments while in > offline mode. > 5. Confirmed that he does not have any rules automatically moving meetings > out of his Inbox. > 6. Confirmed he has the following add-ins enabled: > a. Delegate Access > b. Deleted Item Recovery > c. Exchange Extension commands > d. Exchange Extension property pages > > |