Control of ATI events
in [Windows XP Basics]
|
From: William B. Lurie on 12 Mar 2010 19:11 Jose wrote: > On Mar 12, 12:04 pm, "William B. Lurie" <billu...(a)nospam.net> wrote: >> Jose wrote: >>> On Mar 12, 9:25 am, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>> I have found that if I set hibernate time at 1 hour, then overnight >>>> it goes to hibernate and gives no error messages in 'Events'. But if I >>>> set hibernate at 2 hours, it never goes to hibernate, and the reason is >>>> in the Event Log: >>>> Two events occur periodically. One is Service Control Manager being >>>> called, every hour. and it gives a 7036 code..."Windows Image >>>> Acquisition Service" (WIA) entered the running state". >>>> The other is TCpip code 4201....Network Control Test. >>>> I'd like to find out first how to set the WIA to some longer period, >>>> and more about the Network Control Test. >>> What is the status of your WIA service? Disable it and reboot if you >>> are not using a scanner or camera. Is that message preceded by a WIA >>> being sent a start message and only happens on reboot or do you see it >>> every hour? Just disable WIA if you are not using it. It is just >>> another running service you may not need. >>> You may also want to remind folks that you are still running SP2 which >>> is known to have problems with hibernation that were resolved with >>> SP3. >>> If you use Hibernate (or Stand By) and XP starts the idle timer >>> beginning the countdown... anything that happens that uses 10% of CPU >>> time (while it is waiting) will reset the timer to zero and the >>> countdown starts over. If you set Hibernate for 2 hours and something >>> happens every hour to reset the timer, you will never Hibernate >>> automatically. >>> You need to see what things you might have running that could reset >>> the timer - for example: email, Skype, AVG, IM, RSS feeds, Internet >>> Browsers, periodic automatic updates of third party programs, >>> scheduled malware updates or scans, backups, scheduled tasks >>> (defrags), etc. that might be resetting the idle timer for you - even >>> when you think you are not really doing anything. >> Good advice as always, Jose. I tried to find out how to disable WIA >> to try to pin it down, but I couldn't find it. If it's in the startup >> list from 'msconfig' I couldn't find it there, but I'll admit that >> there are a half-dozen or so items that I couldn't identify. What >> does it look like? >> >> I've been expecting the Events list to point to events that happen >> quietly in the background, and that's what led me to WIA as the culprit. >> >> Good point about SP3; I recall that it interfered with something >> and so I went back to SP2. I'd be willing to spend the time to upgrade >> back to SP3 and see if it runs clean. > > Just disable the service from the XP Services applet. > > Click Start, Settings, Control Panel, Administrative Tools, Services. > > A shortcut to the Services applet is: > > Click Start, Run and in the box enter: > > services.msc > > click OK. > > Locate the WIA Service (is that status Started = running?), right > click and change the Properties Startup type to Manual. Reboot and > check the service again to be sure it is not running and then check > your Event Log. Mine is Disabled, but I will never use a device that > needs any kind of image acquisition on this computer! > > If you can regularly hibernate after one hour with no problems but > never after two hours, I suspect something is going on between hour 1 > and hour 2 that resets your idle interval back to zero. Are you using > any of the software I listed before? I forgot to add MagicJack - that > will also keep you from Hibernating if you don't set it up right. > > If my system doesn't Hibernate when I think it should, it is always my > fault somehow. > > You can clear the Event Logs you know - that may make your > troubleshooting a little easier to start fresh. Set up your two hour > window, clear the logs, wait more than two hours (missing the window) > then look in the logs and see what things were logged when you thought > you were doing "nothing". Ah-ha! > > Didn't I send you a link one day with the SP2 Hibernate hotfix? I > will have to look for it again if you never got a chance to try it. > The hotfix is included with SP3, but I think you can just get the > Hibernate hotfix for SP2. Hang loose, Jose......I'm following you, but slowly and keerfully and it takes hours to find out if a change does anything. I'll be back....... But no, I don't recall the Hibernate Hotfix..... And I have no MagicJack and believe that I have cut off all automatic updates.
From: William B. Lurie on 13 Mar 2010 06:53 William B. Lurie wrote: > Jose wrote: >> On Mar 12, 12:04 pm, "William B. Lurie" <billu...(a)nospam.net> wrote: >>> Jose wrote: >>>> On Mar 12, 9:25 am, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>>> I have found that if I set hibernate time at 1 hour, then overnight >>>>> it goes to hibernate and gives no error messages in 'Events'. But if I >>>>> set hibernate at 2 hours, it never goes to hibernate, and the >>>>> reason is >>>>> in the Event Log: >>>>> Two events occur periodically. One is Service Control Manager being >>>>> called, every hour. and it gives a 7036 code..."Windows Image >>>>> Acquisition Service" (WIA) entered the running state". >>>>> The other is TCpip code 4201....Network Control Test. >>>>> I'd like to find out first how to set the WIA to some longer period, >>>>> and more about the Network Control Test. >>>> What is the status of your WIA service? Disable it and reboot if you >>>> are not using a scanner or camera. Is that message preceded by a WIA >>>> being sent a start message and only happens on reboot or do you see it >>>> every hour? Just disable WIA if you are not using it. It is just >>>> another running service you may not need. >>>> You may also want to remind folks that you are still running SP2 which >>>> is known to have problems with hibernation that were resolved with >>>> SP3. >>>> If you use Hibernate (or Stand By) and XP starts the idle timer >>>> beginning the countdown... anything that happens that uses 10% of CPU >>>> time (while it is waiting) will reset the timer to zero and the >>>> countdown starts over. If you set Hibernate for 2 hours and something >>>> happens every hour to reset the timer, you will never Hibernate >>>> automatically. >>>> You need to see what things you might have running that could reset >>>> the timer - for example: email, Skype, AVG, IM, RSS feeds, Internet >>>> Browsers, periodic automatic updates of third party programs, >>>> scheduled malware updates or scans, backups, scheduled tasks >>>> (defrags), etc. that might be resetting the idle timer for you - even >>>> when you think you are not really doing anything. >>> Good advice as always, Jose. I tried to find out how to disable WIA >>> to try to pin it down, but I couldn't find it. If it's in the startup >>> list from 'msconfig' I couldn't find it there, but I'll admit that >>> there are a half-dozen or so items that I couldn't identify. What >>> does it look like? >>> >>> I've been expecting the Events list to point to events that happen >>> quietly in the background, and that's what led me to WIA as the culprit. >>> >>> Good point about SP3; I recall that it interfered with something >>> and so I went back to SP2. I'd be willing to spend the time to upgrade >>> back to SP3 and see if it runs clean. >> >> Just disable the service from the XP Services applet. >> >> Click Start, Settings, Control Panel, Administrative Tools, Services. >> >> A shortcut to the Services applet is: >> >> Click Start, Run and in the box enter: >> >> services.msc >> >> click OK. >> >> Locate the WIA Service (is that status Started = running?), right >> click and change the Properties Startup type to Manual. Reboot and >> check the service again to be sure it is not running and then check >> your Event Log. Mine is Disabled, but I will never use a device that >> needs any kind of image acquisition on this computer! >> >> If you can regularly hibernate after one hour with no problems but >> never after two hours, I suspect something is going on between hour 1 >> and hour 2 that resets your idle interval back to zero. Are you using >> any of the software I listed before? I forgot to add MagicJack - that >> will also keep you from Hibernating if you don't set it up right. >> >> If my system doesn't Hibernate when I think it should, it is always my >> fault somehow. >> >> You can clear the Event Logs you know - that may make your >> troubleshooting a little easier to start fresh. Set up your two hour >> window, clear the logs, wait more than two hours (missing the window) >> then look in the logs and see what things were logged when you thought >> you were doing "nothing". Ah-ha! >> >> Didn't I send you a link one day with the SP2 Hibernate hotfix? I >> will have to look for it again if you never got a chance to try it. >> The hotfix is included with SP3, but I think you can just get the >> Hibernate hotfix for SP2. > Hang loose, Jose......I'm following you, but slowly and > keerfully and it takes hours to find out if a change does > anything. I'll be back....... > > But no, I don't recall the Hibernate Hotfix..... And I have no MagicJack > and believe that I have cut off all automatic updates. And now, early in the morning, these results: With hibernate set for 1 hour, it goes to hibernate on schedule properly. With hibernate set for 2 hours, it does *not* go to hibernate, and there are no events recorded for Apps or Security but under System I get a 7036 every hour (approximately) as follows: Event Type: Information Event Source: Service Control Manager Event Category: None Event ID: 7036 Date: 3/13/2010 Time: 3:07:43 AM User: N/A Computer: COMPAQ-2006 Description: The Windows Image Acquisition (WIA) service entered the running state. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. I just checked and I have WIA showing as "Started....Manual". So it seems to be WIA that's preventing hibernation if set for more than 1 hour. Next step? Give me the link to the hibernate fix that is in SP3?
From: William B. Lurie on 13 Mar 2010 07:43 William B. Lurie wrote: > William B. Lurie wrote: >> Jose wrote: >>> On Mar 12, 12:04 pm, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>> Jose wrote: >>>>> On Mar 12, 9:25 am, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>>>> I have found that if I set hibernate time at 1 hour, then overnight >>>>>> it goes to hibernate and gives no error messages in 'Events'. But >>>>>> if I >>>>>> set hibernate at 2 hours, it never goes to hibernate, and the >>>>>> reason is >>>>>> in the Event Log: >>>>>> Two events occur periodically. One is Service Control Manager being >>>>>> called, every hour. and it gives a 7036 code..."Windows Image >>>>>> Acquisition Service" (WIA) entered the running state". >>>>>> The other is TCpip code 4201....Network Control Test. >>>>>> I'd like to find out first how to set the WIA to some longer period, >>>>>> and more about the Network Control Test. >>>>> What is the status of your WIA service? Disable it and reboot if you >>>>> are not using a scanner or camera. Is that message preceded by a WIA >>>>> being sent a start message and only happens on reboot or do you see it >>>>> every hour? Just disable WIA if you are not using it. It is just >>>>> another running service you may not need. >>>>> You may also want to remind folks that you are still running SP2 which >>>>> is known to have problems with hibernation that were resolved with >>>>> SP3. >>>>> If you use Hibernate (or Stand By) and XP starts the idle timer >>>>> beginning the countdown... anything that happens that uses 10% of CPU >>>>> time (while it is waiting) will reset the timer to zero and the >>>>> countdown starts over. If you set Hibernate for 2 hours and something >>>>> happens every hour to reset the timer, you will never Hibernate >>>>> automatically. >>>>> You need to see what things you might have running that could reset >>>>> the timer - for example: email, Skype, AVG, IM, RSS feeds, Internet >>>>> Browsers, periodic automatic updates of third party programs, >>>>> scheduled malware updates or scans, backups, scheduled tasks >>>>> (defrags), etc. that might be resetting the idle timer for you - even >>>>> when you think you are not really doing anything. >>>> Good advice as always, Jose. I tried to find out how to disable WIA >>>> to try to pin it down, but I couldn't find it. If it's in the startup >>>> list from 'msconfig' I couldn't find it there, but I'll admit that >>>> there are a half-dozen or so items that I couldn't identify. What >>>> does it look like? >>>> >>>> I've been expecting the Events list to point to events that happen >>>> quietly in the background, and that's what led me to WIA as the >>>> culprit. >>>> >>>> Good point about SP3; I recall that it interfered with something >>>> and so I went back to SP2. I'd be willing to spend the time to upgrade >>>> back to SP3 and see if it runs clean. >>> >>> Just disable the service from the XP Services applet. >>> >>> Click Start, Settings, Control Panel, Administrative Tools, Services. >>> >>> A shortcut to the Services applet is: >>> >>> Click Start, Run and in the box enter: >>> >>> services.msc >>> >>> click OK. >>> >>> Locate the WIA Service (is that status Started = running?), right >>> click and change the Properties Startup type to Manual. Reboot and >>> check the service again to be sure it is not running and then check >>> your Event Log. Mine is Disabled, but I will never use a device that >>> needs any kind of image acquisition on this computer! >>> >>> If you can regularly hibernate after one hour with no problems but >>> never after two hours, I suspect something is going on between hour 1 >>> and hour 2 that resets your idle interval back to zero. Are you using >>> any of the software I listed before? I forgot to add MagicJack - that >>> will also keep you from Hibernating if you don't set it up right. >>> >>> If my system doesn't Hibernate when I think it should, it is always my >>> fault somehow. >>> >>> You can clear the Event Logs you know - that may make your >>> troubleshooting a little easier to start fresh. Set up your two hour >>> window, clear the logs, wait more than two hours (missing the window) >>> then look in the logs and see what things were logged when you thought >>> you were doing "nothing". Ah-ha! >>> >>> Didn't I send you a link one day with the SP2 Hibernate hotfix? I >>> will have to look for it again if you never got a chance to try it. >>> The hotfix is included with SP3, but I think you can just get the >>> Hibernate hotfix for SP2. >> Hang loose, Jose......I'm following you, but slowly and >> keerfully and it takes hours to find out if a change does >> anything. I'll be back....... >> >> But no, I don't recall the Hibernate Hotfix..... And I have no MagicJack >> and believe that I have cut off all automatic updates. > > And now, early in the morning, these results: > With hibernate set for 1 hour, it goes to hibernate on schedule properly. > With hibernate set for 2 hours, it does *not* go to hibernate, > and there are no events recorded for Apps or Security but under > System I get a 7036 every hour (approximately) as follows: > > Event Type: Information > Event Source: Service Control Manager > Event Category: None > Event ID: 7036 > Date: 3/13/2010 > Time: 3:07:43 AM > User: N/A > Computer: COMPAQ-2006 > Description: > The Windows Image Acquisition (WIA) service entered the running state. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > I just checked and I have WIA showing as "Started....Manual". > > So it seems to be WIA that's preventing hibernation if set > for more than 1 hour. Next step? Give me the link to the hibernate > fix that is in SP3? It occurred to me, Jose, that you might want to see the full Events Log for System.....it does include more information, and some Tcpip entries: Type Date Time Source Category Event User Computer Information 3/13/2010 6:11:48 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 6:11:44 AM Tcpip None 4201 N/A COMPAQ-2006 Information 3/13/2010 5:10:19 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 4:09:01 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 3:07:43 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 2:06:26 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 2:06:24 AM Tcpip None 4201 N/A COMPAQ-2006 Information 3/13/2010 1:23:48 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/13/2010 1:23:46 AM Tcpip None 4201 N/A COMPAQ-2006 Information 3/12/2010 10:16:49 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/12/2010 9:46:28 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/12/2010 9:46:24 PM Tcpip None 4201 N/A COMPAQ-2006 Information 3/12/2010 8:46:07 PM Service Control Manager None 7036 N/A COMPAQ-2006 _____________________________________________________________________
From: Jose on 13 Mar 2010 08:30 On Mar 13, 6:53 am, "William B. Lurie" <billu...(a)nospam.net> wrote: > William B. Lurie wrote: > > Jose wrote: > >> On Mar 12, 12:04 pm, "William B. Lurie" <billu...(a)nospam.net> wrote: > >>> Jose wrote: > >>>> On Mar 12, 9:25 am, "William B. Lurie" <billu...(a)nospam.net> wrote: > >>>>> I have found that if I set hibernate time at 1 hour, then overnight > >>>>> it goes to hibernate and gives no error messages in 'Events'. But if I > >>>>> set hibernate at 2 hours, it never goes to hibernate, and the > >>>>> reason is > >>>>> in the Event Log: > >>>>> Two events occur periodically. One is Service Control Manager being > >>>>> called, every hour. and it gives a 7036 code..."Windows Image > >>>>> Acquisition Service" (WIA) entered the running state". > >>>>> The other is TCpip code 4201....Network Control Test. > >>>>> I'd like to find out first how to set the WIA to some longer period, > >>>>> and more about the Network Control Test. > >>>> What is the status of your WIA service? Disable it and reboot if you > >>>> are not using a scanner or camera. Is that message preceded by a WIA > >>>> being sent a start message and only happens on reboot or do you see it > >>>> every hour? Just disable WIA if you are not using it. It is just > >>>> another running service you may not need. > >>>> You may also want to remind folks that you are still running SP2 which > >>>> is known to have problems with hibernation that were resolved with > >>>> SP3. > >>>> If you use Hibernate (or Stand By) and XP starts the idle timer > >>>> beginning the countdown... anything that happens that uses 10% of CPU > >>>> time (while it is waiting) will reset the timer to zero and the > >>>> countdown starts over. If you set Hibernate for 2 hours and something > >>>> happens every hour to reset the timer, you will never Hibernate > >>>> automatically. > >>>> You need to see what things you might have running that could reset > >>>> the timer - for example: email, Skype, AVG, IM, RSS feeds, Internet > >>>> Browsers, periodic automatic updates of third party programs, > >>>> scheduled malware updates or scans, backups, scheduled tasks > >>>> (defrags), etc. that might be resetting the idle timer for you - even > >>>> when you think you are not really doing anything. > >>> Good advice as always, Jose. I tried to find out how to disable WIA > >>> to try to pin it down, but I couldn't find it. If it's in the startup > >>> list from 'msconfig' I couldn't find it there, but I'll admit that > >>> there are a half-dozen or so items that I couldn't identify. What > >>> does it look like? > > >>> I've been expecting the Events list to point to events that happen > >>> quietly in the background, and that's what led me to WIA as the culprit. > > >>> Good point about SP3; I recall that it interfered with something > >>> and so I went back to SP2. I'd be willing to spend the time to upgrade > >>> back to SP3 and see if it runs clean. > > >> Just disable the service from the XP Services applet. > > >> Click Start, Settings, Control Panel, Administrative Tools, Services. > > >> A shortcut to the Services applet is: > > >> Click Start, Run and in the box enter: > > >> services.msc > > >> click OK. > > >> Locate the WIA Service (is that status Started = running?), right > >> click and change the Properties Startup type to Manual. Reboot and > >> check the service again to be sure it is not running and then check > >> your Event Log. Mine is Disabled, but I will never use a device that > >> needs any kind of image acquisition on this computer! > > >> If you can regularly hibernate after one hour with no problems but > >> never after two hours, I suspect something is going on between hour 1 > >> and hour 2 that resets your idle interval back to zero. Are you using > >> any of the software I listed before? I forgot to add MagicJack - that > >> will also keep you from Hibernating if you don't set it up right. > > >> If my system doesn't Hibernate when I think it should, it is always my > >> fault somehow. > > >> You can clear the Event Logs you know - that may make your > >> troubleshooting a little easier to start fresh. Set up your two hour > >> window, clear the logs, wait more than two hours (missing the window) > >> then look in the logs and see what things were logged when you thought > >> you were doing "nothing". Ah-ha! > > >> Didn't I send you a link one day with the SP2 Hibernate hotfix? I > >> will have to look for it again if you never got a chance to try it. > >> The hotfix is included with SP3, but I think you can just get the > >> Hibernate hotfix for SP2. > > Hang loose, Jose......I'm following you, but slowly and > > keerfully and it takes hours to find out if a change does > > anything. I'll be back....... > > > But no, I don't recall the Hibernate Hotfix..... And I have no MagicJack > > and believe that I have cut off all automatic updates. > > And now, early in the morning, these results: > With hibernate set for 1 hour, it goes to hibernate on schedule properly. > With hibernate set for 2 hours, it does *not* go to hibernate, > and there are no events recorded for Apps or Security but under > System I get a 7036 every hour (approximately) as follows: > > Event Type: Information > Event Source: Service Control Manager > Event Category: None > Event ID: 7036 > Date: 3/13/2010 > Time: 3:07:43 AM > User: N/A > Computer: COMPAQ-2006 > Description: > The Windows Image Acquisition (WIA) service entered the running state. > > For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp. > > I just checked and I have WIA showing as "Started....Manual". > > So it seems to be WIA that's preventing hibernation if set > for more than 1 hour. Next step? Give me the link to the hibernate > fix that is in SP3? I don't know why WIA would want to restart (yet), but that is interesting. Keep in mind that we are trying to get an out of date system to behave and that may not be an achievable goal. Disable the WIA Service, reboot, check it again in Services and test again. Always reboot with changes so there is no question of do you need to reboot. The Hibernate hotfix reads like it does not apply to you but you can try it if your system still misbehaves after you have tested with WIA Disabled. http://support.microsoft.com/kb/909095/ SP3 includes the Hibernate fix and a fix for WIA, but there is no downloadable hotfix for the WIA fix and reading doesn't sa it fixes a problem where it wants to restart - it just says the SP3 fixes a WIA "vulnerability". You can read about the SP2 -> SP3 updates here and find the Hibernate and WIA info and do some searches to see if they might apply to you: http://support.microsoft.com/kb/946480 Do you have any cameras, webcams, scanners attached now or ever in the past? If you don't Disable WIA - it is one of many built in Services that a lot of people don't need or ever use. I search for all that junk and figure out if I need it or not and disable anything that could take up even a small speck of memory or CPU time. Do you have any of the other softwares installed I mentioned before? Anything that might be set to wake up once an hour to check for updates or something to do? I would hope that you only make one change at a time so you will know what fixes your issue. You will have to wait 1+ hour for every adjustment! You can download the Hibernate fix first if you want but I don't think the Hibernate hotfix is your issue since you saw WIA start after one hour. That might be what is resetting your Hibernate countdown timer. I do not have any SP2 system to test with but will look around a little more at why WIA might start itself when it is set to manual. I don't ever use WIA, I will not be setting up an SP2 system, etc. so I may not be of much more help! I will set my SP3 WIA from Disabled to Manual and wait a while and see if it starts itself and maybe figure out what is going on.
From: William B. Lurie on 13 Mar 2010 11:53
Jose wrote: > On Mar 13, 6:53 am, "William B. Lurie" <billu...(a)nospam.net> wrote: >> William B. Lurie wrote: >>> Jose wrote: >>>> On Mar 12, 12:04 pm, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>>> Jose wrote: >>>>>> On Mar 12, 9:25 am, "William B. Lurie" <billu...(a)nospam.net> wrote: >>>>>>> I have found that if I set hibernate time at 1 hour, then overnight >>>>>>> it goes to hibernate and gives no error messages in 'Events'. But if I >>>>>>> set hibernate at 2 hours, it never goes to hibernate, and the >>>>>>> reason is >>>>>>> in the Event Log: >>>>>>> Two events occur periodically. One is Service Control Manager being >>>>>>> called, every hour. and it gives a 7036 code..."Windows Image >>>>>>> Acquisition Service" (WIA) entered the running state". >>>>>>> The other is TCpip code 4201....Network Control Test. >>>>>>> I'd like to find out first how to set the WIA to some longer period, >>>>>>> and more about the Network Control Test. >>>>>> What is the status of your WIA service? Disable it and reboot if you >>>>>> are not using a scanner or camera. Is that message preceded by a WIA >>>>>> being sent a start message and only happens on reboot or do you see it >>>>>> every hour? Just disable WIA if you are not using it. It is just >>>>>> another running service you may not need. >>>>>> You may also want to remind folks that you are still running SP2 which >>>>>> is known to have problems with hibernation that were resolved with >>>>>> SP3. >>>>>> If you use Hibernate (or Stand By) and XP starts the idle timer >>>>>> beginning the countdown... anything that happens that uses 10% of CPU >>>>>> time (while it is waiting) will reset the timer to zero and the >>>>>> countdown starts over. If you set Hibernate for 2 hours and something >>>>>> happens every hour to reset the timer, you will never Hibernate >>>>>> automatically. >>>>>> You need to see what things you might have running that could reset >>>>>> the timer - for example: email, Skype, AVG, IM, RSS feeds, Internet >>>>>> Browsers, periodic automatic updates of third party programs, >>>>>> scheduled malware updates or scans, backups, scheduled tasks >>>>>> (defrags), etc. that might be resetting the idle timer for you - even >>>>>> when you think you are not really doing anything. >>>>> Good advice as always, Jose. I tried to find out how to disable WIA >>>>> to try to pin it down, but I couldn't find it. If it's in the startup >>>>> list from 'msconfig' I couldn't find it there, but I'll admit that >>>>> there are a half-dozen or so items that I couldn't identify. What >>>>> does it look like? >>>>> I've been expecting the Events list to point to events that happen >>>>> quietly in the background, and that's what led me to WIA as the culprit. >>>>> Good point about SP3; I recall that it interfered with something >>>>> and so I went back to SP2. I'd be willing to spend the time to upgrade >>>>> back to SP3 and see if it runs clean. >>>> Just disable the service from the XP Services applet. >>>> Click Start, Settings, Control Panel, Administrative Tools, Services. >>>> A shortcut to the Services applet is: >>>> Click Start, Run and in the box enter: >>>> services.msc >>>> click OK. >>>> Locate the WIA Service (is that status Started = running?), right >>>> click and change the Properties Startup type to Manual. Reboot and >>>> check the service again to be sure it is not running and then check >>>> your Event Log. Mine is Disabled, but I will never use a device that >>>> needs any kind of image acquisition on this computer! >>>> If you can regularly hibernate after one hour with no problems but >>>> never after two hours, I suspect something is going on between hour 1 >>>> and hour 2 that resets your idle interval back to zero. Are you using >>>> any of the software I listed before? I forgot to add MagicJack - that >>>> will also keep you from Hibernating if you don't set it up right. >>>> If my system doesn't Hibernate when I think it should, it is always my >>>> fault somehow. >>>> You can clear the Event Logs you know - that may make your >>>> troubleshooting a little easier to start fresh. Set up your two hour >>>> window, clear the logs, wait more than two hours (missing the window) >>>> then look in the logs and see what things were logged when you thought >>>> you were doing "nothing". Ah-ha! >>>> Didn't I send you a link one day with the SP2 Hibernate hotfix? I >>>> will have to look for it again if you never got a chance to try it. >>>> The hotfix is included with SP3, but I think you can just get the >>>> Hibernate hotfix for SP2. >>> Hang loose, Jose......I'm following you, but slowly and >>> keerfully and it takes hours to find out if a change does >>> anything. I'll be back....... >>> But no, I don't recall the Hibernate Hotfix..... And I have no MagicJack >>> and believe that I have cut off all automatic updates. >> And now, early in the morning, these results: >> With hibernate set for 1 hour, it goes to hibernate on schedule properly. >> With hibernate set for 2 hours, it does *not* go to hibernate, >> and there are no events recorded for Apps or Security but under >> System I get a 7036 every hour (approximately) as follows: >> >> Event Type: Information >> Event Source: Service Control Manager >> Event Category: None >> Event ID: 7036 >> Date: 3/13/2010 >> Time: 3:07:43 AM >> User: N/A >> Computer: COMPAQ-2006 >> Description: >> The Windows Image Acquisition (WIA) service entered the running state. >> >> For more information, see Help and Support Center athttp://go.microsoft.com/fwlink/events.asp. >> >> I just checked and I have WIA showing as "Started....Manual". >> >> So it seems to be WIA that's preventing hibernation if set >> for more than 1 hour. Next step? Give me the link to the hibernate >> fix that is in SP3? > > I don't know why WIA would want to restart (yet), but that is > interesting. > > Keep in mind that we are trying to get an out of date system to behave > and that may not be an achievable goal. > > Disable the WIA Service, reboot, check it again in Services and test > again. Always reboot with changes so there is no question of do you > need to reboot. > > The Hibernate hotfix reads like it does not apply to you but you can > try it if your system still misbehaves after you have tested with WIA > Disabled. > > http://support.microsoft.com/kb/909095/ > > SP3 includes the Hibernate fix and a fix for WIA, but there is no > downloadable hotfix for the WIA fix and reading doesn't sa it fixes a > problem where it wants to restart - it just says the SP3 fixes a WIA > "vulnerability". > > You can read about the SP2 -> SP3 updates here and find the Hibernate > and WIA info and do some searches to see if they might apply to you: > > http://support.microsoft.com/kb/946480 > > Do you have any cameras, webcams, scanners attached now or ever in the > past? If you don't Disable WIA - it is one of many built in Services > that a lot of people don't need or ever use. I search for all that > junk and figure out if I need it or not and disable anything that > could take up even a small speck of memory or CPU time. > > Do you have any of the other softwares installed I mentioned before? > Anything that might be set to wake up once an hour to check for > updates or something to do? > > I would hope that you only make one change at a time so you will know > what fixes your issue. You will have to wait 1+ hour for every > adjustment! You can download the Hibernate fix first if you want but > I don't think the Hibernate hotfix is your issue since you saw WIA > start after one hour. That might be what is resetting your Hibernate > countdown timer. > > I do not have any SP2 system to test with but will look around a > little more at why WIA might start itself when it is set to manual. I > don't ever use WIA, I will not be setting up an SP2 system, etc. so I > may not be of much more help! > > I will set my SP3 WIA from Disabled to Manual and wait a while and see > if it starts itself and maybe figure out what is going on. > Jose, I do have a webcam connected but it doesn't load anything (I think) until I click its icon. And I have SKYPE and MSN messenger but they, too, do not load at startup. And yes, I have >1 Meg of RAM. I also have a half dozen mystery items in the startup list with no obvious identity, and I hesitate to disable them (altho' I could, to see what fails, and whether hibernate is affected). I download the KB item and will install it and continue testing. I see it mentions the "Insufficient Resources" error message that i used to get but not lately. |