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From: HeyBub on 4 Aug 2010 11:20
Alias wrote:
> On 8/4/2010 3:35 PM, John wrote:
>>
>> I loaded Firefox, and Hotmail works normally under that browser.
>> She's not interested in changing browsers, though
>
> Tell her to use it anyway. Or Chrome. If she won't, let her figure it
> out.

Firefox will give your cat warts. If you don't have a cat, you should be
okay.


From: PA Bear [MS MVP] on 5 Aug 2010 00:37
I'd very much doubt the DEP-capable hardware has anything to do with the
behavior.

You will find support for Internet Explorer in this MS forum now:
http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current IE
version (e.g., IE6, IE7, IE8) in your first post.

HOW TO Optimize Internet Explorer for Windows Live Hotmail
http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0

. Solutions for Common Hotmail Problems
http://windowslivehelp.com/solutions.aspx?productid=1

. Hotmail Community Forums <=post all Hotmail-specific questions here!
http://windowslivehelp.com/forums.aspx?productid=1

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

John wrote:
> After a hardware upgrade (to an Athlon II x2 Regcor 245 chip and new
> motherboard), I'm struggling with a DEP-related problem. Running XP SP3
> and
> IE8. The new chip is hardware DEP capable; the old one wasn't. The DEP is
> set to "protect critical programs," if I recall the wording correctly, not
> to protect all programs. Although the latter setting is supposedly the
> default, the "critical programs" setting showed the radio button when I
> looked at the DEP settings the first time.
>
> There is only one problem I've found (...my wife has found -- it's her
> computer) so far. When she tries to log on to Web-based Hotmail using IE8,
> her e-mail address is already entered for her. When she types the first
> letter of her password, DEP steps in and blocks her from continuing.
>
> I loaded Firefox, and Hotmail works normally under that browser. She's not
> interested in changing browsers, though, so I'd appreciate any advice on a
> fix. I do not want to change the setting back to "all programs" and enter
> exceptions; I'd have to be the one to do that, and I fear having her call
> me
> constantly to add another one. Nor do I want to turn off DEP entirely
> (even
> if that's possible).
>
> Sorry to sound sort of demanding in regard to what I don't want to do, but
> I'd appreciate any advice or links. I've seen some references on the Web
> to
> specific fixes for specific problems, such as certain toolbars that cause
> DEP problems, but nothing that pertains to my case.
>
> Thanks for any advice.

From: John on 5 Aug 2010 10:12
Thanks for the suggestions. I haven't used IE in at least 15 years except
when I had to use it to run Windows Update. Your comments and Paul's have
given me some ideas.

"VanguardLH" <V(a)nguard.LH> wrote in message
news:i3bvgr$pl7$1(a)news.albasani.net...
> John wrote:
>
>> After a hardware upgrade (to an Athlon II x2 Regcor 245 chip and new
>> motherboard), I'm struggling with a DEP-related problem. Running XP SP3
>> and
>> IE8. The new chip is hardware DEP capable; the old one wasn't. The DEP
>> is
>> set to "protect critical programs," if I recall the wording correctly,
>> not
>> to protect all programs. Although the latter setting is supposedly the
>> default, the "critical programs" setting showed the radio button when I
>> looked at the DEP settings the first time.
>>
>> There is only one problem I've found (...my wife has found -- it's her
>> computer) so far. When she tries to log on to Web-based Hotmail using
>> IE8,
>> her e-mail address is already entered for her. When she types the first
>> letter of her password, DEP steps in and blocks her from continuing.
>>
>> I loaded Firefox, and Hotmail works normally under that browser. She's
>> not
>> interested in changing browsers, though, so I'd appreciate any advice on
>> a
>> fix. I do not want to change the setting back to "all programs" and enter
>> exceptions; I'd have to be the one to do that, and I fear having her call
>> me
>> constantly to add another one. Nor do I want to turn off DEP entirely
>> (even
>> if that's possible).
>>
>> Sorry to sound sort of demanding in regard to what I don't want to do,
>> but
>> I'd appreciate any advice or links. I've seen some references on the Web
>> to
>> specific fixes for specific problems, such as certain toolbars that cause
>> DEP problems, but nothing that pertains to my case.
>>
>> Thanks for any advice.
>
> Same thing happen in IE8 if your wife loads IE8 in its no add-ons mode?
> If that works, she installed an add-on that is poorly coded. DEP
> protection showed up in IE7 but, by default, was disabled because there
> were so many crappy add-ons around.
>
> During the time IE7 and during development and beta testing of IE8,
> developers of add-ons had far more than sufficient time and were
> supposed to fix their code. The default in IE8 is to enable DEP
> protection ("Enable memory protection to help mitigate online attacks",
> Internet Options -> Advanced). It was enabled to match the other
> increased security features available in IE8.
>
> You could disable the security option mentioned above but then you open
> yourself to some attacks using IE as the vector into your host. Or you
> get rid of the crappy add-on. Or you check if it has a later version
> that is better coded.
>
> http://blogs.msdn.com/b/ie/archive/2008/04/08/ie8-security-part-i_3a00_-dep-nx-memory-protection.aspx
> http://msdn.microsoft.com/en-us/library/dd371730(VS.85).aspx
>
> There are [likely] no add-ons that are absolutely required for using
> IE8. Get rid (uninstall) the add-on that is causing the crash. First
> run IE8 in its no add-ons mode to see if the crashing goes away. If it
> does, disable all add-ons and then reenable them one at a time to test
> if it causes the crashing. You can probably start with just disabling
> all non-Microsoft add-ons to focus on those.

From: John on 5 Aug 2010 22:53
Knowing almost nothing about DEP, you won't get any argument from me! But it
didn't start happening until I fired up the new motherboard; perhaps just a
coincidence.

Thanks. I'll give that a shot. People get cranky at cross-posting, so I
flipped a coin and landed here first.

"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
news:OVY3bkFNLHA.5776(a)TK2MSFTNGP06.phx.gbl...
> I'd very much doubt the DEP-capable hardware has anything to do with the
> behavior.
>
> You will find support for Internet Explorer in this MS forum now:
> http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads
>
> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current IE
> version (e.g., IE6, IE7, IE8) in your first post.
>
> HOW TO Optimize Internet Explorer for Windows Live Hotmail
> http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0
>
> . Solutions for Common Hotmail Problems
> http://windowslivehelp.com/solutions.aspx?productid=1
>
> . Hotmail Community Forums <=post all Hotmail-specific questions here!
> http://windowslivehelp.com/forums.aspx?productid=1
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> John wrote:
>> After a hardware upgrade (to an Athlon II x2 Regcor 245 chip and new
>> motherboard), I'm struggling with a DEP-related problem. Running XP SP3
>> and
>> IE8. The new chip is hardware DEP capable; the old one wasn't. The DEP
>> is
>> set to "protect critical programs," if I recall the wording correctly,
>> not
>> to protect all programs. Although the latter setting is supposedly the
>> default, the "critical programs" setting showed the radio button when I
>> looked at the DEP settings the first time.
>>
>> There is only one problem I've found (...my wife has found -- it's her
>> computer) so far. When she tries to log on to Web-based Hotmail using
>> IE8,
>> her e-mail address is already entered for her. When she types the first
>> letter of her password, DEP steps in and blocks her from continuing.
>>
>> I loaded Firefox, and Hotmail works normally under that browser. She's
>> not
>> interested in changing browsers, though, so I'd appreciate any advice on
>> a
>> fix. I do not want to change the setting back to "all programs" and enter
>> exceptions; I'd have to be the one to do that, and I fear having her call
>> me
>> constantly to add another one. Nor do I want to turn off DEP entirely
>> (even
>> if that's possible).
>>
>> Sorry to sound sort of demanding in regard to what I don't want to do,
>> but
>> I'd appreciate any advice or links. I've seen some references on the Web
>> to
>> specific fixes for specific problems, such as certain toolbars that cause
>> DEP problems, but nothing that pertains to my case.
>>
>> Thanks for any advice.
>
From: PA Bear [MS MVP] on 6 Aug 2010 00:21
You can't crosspost to Answers forums from here. Or did you mean multipost?

John wrote:
> Knowing almost nothing about DEP, you won't get any argument from me! But
> it
> didn't start happening until I fired up the new motherboard; perhaps just
> a
> coincidence.
>
> Thanks. I'll give that a shot. People get cranky at cross-posting, so I
> flipped a coin and landed here first.
>
> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
> news:OVY3bkFNLHA.5776(a)TK2MSFTNGP06.phx.gbl...
>> I'd very much doubt the DEP-capable hardware has anything to do with the
>> behavior.
>>
>> You will find support for Internet Explorer in this MS forum now:
>> http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/threads
>>
>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit
>> SP2;
>> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your current
>> IE
>> version (e.g., IE6, IE7, IE8) in your first post.
>>
>> HOW TO Optimize Internet Explorer for Windows Live Hotmail
>> http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0
>>
>> . Solutions for Common Hotmail Problems
>> http://windowslivehelp.com/solutions.aspx?productid=1
>>
>> . Hotmail Community Forums <=post all Hotmail-specific questions here!
>> http://windowslivehelp.com/forums.aspx?productid=1
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> John wrote:
>>> After a hardware upgrade (to an Athlon II x2 Regcor 245 chip and new
>>> motherboard), I'm struggling with a DEP-related problem. Running XP SP3
>>> and
>>> IE8. The new chip is hardware DEP capable; the old one wasn't. The DEP
>>> is
>>> set to "protect critical programs," if I recall the wording correctly,
>>> not
>>> to protect all programs. Although the latter setting is supposedly the
>>> default, the "critical programs" setting showed the radio button when I
>>> looked at the DEP settings the first time.
>>>
>>> There is only one problem I've found (...my wife has found -- it's her
>>> computer) so far. When she tries to log on to Web-based Hotmail using
>>> IE8,
>>> her e-mail address is already entered for her. When she types the first
>>> letter of her password, DEP steps in and blocks her from continuing.
>>>
>>> I loaded Firefox, and Hotmail works normally under that browser. She's
>>> not
>>> interested in changing browsers, though, so I'd appreciate any advice on
>>> a
>>> fix. I do not want to change the setting back to "all programs" and
>>> enter
>>> exceptions; I'd have to be the one to do that, and I fear having her
>>> call
>>> me
>>> constantly to add another one. Nor do I want to turn off DEP entirely
>>> (even
>>> if that's possible).
>>>
>>> Sorry to sound sort of demanding in regard to what I don't want to do,
>>> but
>>> I'd appreciate any advice or links. I've seen some references on the Web
>>> to
>>> specific fixes for specific problems, such as certain toolbars that
>>> cause
>>> DEP problems, but nothing that pertains to my case.
>>>
>>> Thanks for any advice.

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