From: suek on 17 Mar 2010 03:59 I have a huge problem. I am not able to print any PDF that I download. the message I am getting is re Data Execution prevention. So I changed the settings so I "Turn on DEP except for thos programs that I select (and included Adobe Acrobat in the list to check to turn DEP off.). Hasn't made a difference, despite restart after restart no change. Windows is up to date, Adobe is up to date, have firewall cannot think of any other items to check. The error message is always the error re DEP. Any suggestions?
From: Jose on 17 Mar 2010 07:16 On Mar 17, 3:59 am, suek <s...(a)discussions.microsoft.com> wrote: > I have a huge problem. I am not able to print any PDF that I download. the > message I am getting is re Data Execution prevention. So I changed the > settings so I "Turn on DEP except for thos programs that I select (and > included Adobe Acrobat in the list to check to turn DEP off.). Hasn't made a > difference, despite restart after restart no change. Windows is up to date, > Adobe is up to date, have firewall cannot think of any other items to check. > The error message is always the error re DEP. Any suggestions? Data Execution Prevention (DEP) messages mean that Windows feels threatened by some program running on your computer, so it shuts it down. This is actually a good thing since Windows recognizes the threat and is trying to prevent further damage. You could tell Windows that the program is okay by making an exception for the program, but this is generally not a good idea. You have not fixed the underlying problem and have made your computer vulnerable to attack by choosing to ignore the threat. This is not how to use the DEP feature. DEP errors frequently happen in Internet Explorer or Windows Explorer and they can be fixed without yielding to the first temptation which is to create an exception. That is not fixing the problem. Do you see it in IE (what is the IE version) or Windows Explorer? Has it ever worked? Is it all PDF files or just ones from a particular site and if it is not an intrusion of your privacy, tell us the site and document and somebody else can try it. Can you print the same document from another computer? If you can post the exact message you see, we will not have to guess about things. I don't know what you mean by "up to date" but we will know about your Windows when you do the following. To eliminate questions and guessing, please provide additional information about your system. Click Start, Run and in the box enter: msinfo32 Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information. Perform some scans for malicious software, then fix any remaining issues: Download, install, update and do a full scan with these free malware detection programs: Malwarebytes (MBAM): http://malwarebytes.org/ SUPERAntiSpyware: (SAS): http://www.superantispyware.com/ They can be uninstalled later if desired. The current Adobe Reader version is 9.3.1 If you only see this problem when printing PDF files you download, either the files are suspicious or your Adobe is suspicious. It is easy to uninstall Adobe from Add/Remove Programs and reinstall the 9.3.1 version. Anything you download from the Internet can be a threat to your system. Be sure you have a reliable source, email yourself a PDF file that you know is safe and prints okay on another computer, etc. and try to print it. Is it only the files you download from a particular site or all PDF files? I would not tamper with the DEP settings on your computer for something as simple as printing a PDF file that works all over the world without adding a DEP exception - that is not the way to use the DEP feature. XP feels threatened.
From: HeyBub on 17 Mar 2010 10:21 suek wrote: > I have a huge problem. I am not able to print any PDF that I > download. the message I am getting is re Data Execution prevention. > So I changed the settings so I "Turn on DEP except for thos programs > that I select (and included Adobe Acrobat in the list to check to > turn DEP off.). Hasn't made a difference, despite restart after > restart no change. Windows is up to date, Adobe is up to date, have > firewall cannot think of any other items to check. The error message > is always the error re DEP. Any suggestions? Easy fix: 1. Ditch Adobe Reader, then 2. Install Foxit Reader. Foxit is faster, has a smaller footprint, also free, and doesn't call the mother ship for instructions.
From: PA Bear [MS MVP] on 17 Mar 2010 15:11 Save the PDF file to your HDD then open it in Adobe Reader to print it (instead of accessing the PDF file in IE). suek wrote: > I have a huge problem. I am not able to print any PDF that I download. > the > message I am getting is re Data Execution prevention. So I changed the > settings so I "Turn on DEP except for thos programs that I select (and > included Adobe Acrobat in the list to check to turn DEP off.). Hasn't > made > a difference, despite restart after restart no change. Windows is up to > date, Adobe is up to date, have firewall cannot think of any other items > to > check. The error message is always the error re DEP. Any suggestions?
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