Default web site error "Service Unavailable" for OWA works
in [IIS]
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From: Allyn on 18 Jul 2007 02:48 I did copy the entire error messages with the exception of "For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp." The second message did say "The data is the error." There are no ISAPI filters defined for the default web site. "Ken Schaefer" wrote: > For each of the two events that you are seeing in the Event Log, please open > the event. There is a "copy" button (it looks like two pieces of paper). > Please press that, and past the entire event details here. Informtion such > as "the data is the error" is helpful information (it is usually a hResult > that can help tell us whu the filter failred to load). > > The second thing to check is what ISAPI filters you do have configured for > the default web site. > > Cheers > Ken > > "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message > news:55C19AAC-047F-4ABE-A8C3-CFEEF8FBEC6A(a)microsoft.com... > > There are two events in the event viewer, and I've tried several fixes on > > Google to date. > > > > Event ID: 2268, Could not load all ISAPI filters for site/service. > > Therefore startup aborted. > > > > Event ID: 2214, The HTTP Filter DLL \\?\C:\IISDebugTools\IISCHAgent.dll > > failed to load. The data is the error. > > > > Regarding the httperr file, here is what is in this since a reboot this > > evening: > > > > #Software: Microsoft HTTP API 1.0 > > #Version: 1.0 > > #Date: 2007-07-18 05:18:40 > > #Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri > > sc-status s-siteid s-reason s-queuename > > 2007-07-18 05:18:40 68.15.104.222 1298 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:18:46 68.15.104.222 1297 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:18:46 68.15.104.222 1299 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:18:51 68.15.104.222 1301 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:19:14 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST > > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= > > 400 1 > > BadRequest ExchangeApplicationPool > > 2007-07-18 05:19:14 68.15.104.222 1303 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:19:27 68.15.104.222 1306 172.16.100.11 443 HTTP/1.1 GET > > /favicon.ico 503 1 AppOffline DefaultAppPool > > 2007-07-18 05:19:59 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST > > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= > > 400 1 > > Connection_Dropped ExchangeApplicationPool > > > > I went into Internet Services Manager and saw the DefaultAppPool had > > terminated to an unspecified error. I right clicked and started it up, and > > now the default web site appears. It errors out on a reboot, though. > > > > I also noticed that an IISCrashHangAgent errors out as well. > > > > > > "Ken Schaefer" wrote: > > > >> Service Unavailable is a generic error message probably coming from > >> http.sys > >> indicating that the website requested is not available. OWA (from memory) > >> runs in a separate web application pool, so that's why it's probably not > >> affected. > >> > >> Please look in: > >> a) The Windows Event Log > >> and > >> b) the httperr.log file (in c:\windows\system32\logfiles\httperr) > >> and post any relevant error messages that you see in those two logs. > >> > >> Thanks > >> > >> Cheers > >> Ken > >> > >> "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message > >> news:7EB42BD8-8DAA-4906-A32C-5F5DA6100F9E(a)microsoft.com... > >> > We have a Windows 2K3 server running Exchange. When going to the > >> > default > >> > web > >> > page, a browser gets a reaspons "Service Unavailable." However, the OWA > >> > site > >> > (off the default web page) works. I had a redirection in the default > >> > web > >> > page, which has worked for a couple of years, but a few months ago > >> > everything > >> > directly in the default site has stopped working. This server is a DC. > >> > > >> > I've gone through the various posts. One reference ADFS, which isn't > >> > installed. Another posts referenced > >> > http://support.microsoft.com/Default.aspx?id=842493, which I followed > >> > but > >> > to > >> > no success. > >> > > >> > Thanks for any guidance. > >> > >> > >
From: Ken Schaefer on 18 Jul 2007 02:57 Hi, When a message says that "the data is the error" there is usually some infomation in the box towards the bottom of the dialogue box. This is usually a hResult, eg 08 00 40 50 When you copy the information, the data you end up with looks like (notice the data at the bottom): Event Type: Information Event Source: MSSQLSERVER Event Category: (2) Event ID: 9688 Date: 18/07/2007 Time: 2:44:44 PM User: N/A Computer: CLTXP-PRO-3 Description: Service Broker manager has started. Data: 0000: d8 25 00 00 0a 00 00 00 Ø%...... 0008: 0c 00 00 00 43 00 4c 00 ....C.L. 0010: 54 00 58 00 50 00 2d 00 T.X.P.-. 0018: 50 00 52 00 4f 00 2d 00 P.R.O.-. 0020: 33 00 00 00 07 00 00 00 3....... 0028: 6d 00 61 00 73 00 74 00 m.a.s.t. 0030: 65 00 72 00 00 00 e.r... Cheers Ken "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message news:9AE97A40-1250-4807-B72B-517495FDDDEE(a)microsoft.com... >I did copy the entire error messages with the exception of "For more > information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp." The second message did say > "The > data is the error." > > There are no ISAPI filters defined for the default web site. > > > "Ken Schaefer" wrote: > >> For each of the two events that you are seeing in the Event Log, please >> open >> the event. There is a "copy" button (it looks like two pieces of paper). >> Please press that, and past the entire event details here. Informtion >> such >> as "the data is the error" is helpful information (it is usually a >> hResult >> that can help tell us whu the filter failred to load). >> >> The second thing to check is what ISAPI filters you do have configured >> for >> the default web site. >> >> Cheers >> Ken >> >> "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message >> news:55C19AAC-047F-4ABE-A8C3-CFEEF8FBEC6A(a)microsoft.com... >> > There are two events in the event viewer, and I've tried several fixes >> > on >> > Google to date. >> > >> > Event ID: 2268, Could not load all ISAPI filters for site/service. >> > Therefore startup aborted. >> > >> > Event ID: 2214, The HTTP Filter DLL \\?\C:\IISDebugTools\IISCHAgent.dll >> > failed to load. The data is the error. >> > >> > Regarding the httperr file, here is what is in this since a reboot this >> > evening: >> > >> > #Software: Microsoft HTTP API 1.0 >> > #Version: 1.0 >> > #Date: 2007-07-18 05:18:40 >> > #Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri >> > sc-status s-siteid s-reason s-queuename >> > 2007-07-18 05:18:40 68.15.104.222 1298 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:18:46 68.15.104.222 1297 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:18:46 68.15.104.222 1299 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:18:51 68.15.104.222 1301 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:19:14 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST >> > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= >> > 400 1 >> > BadRequest ExchangeApplicationPool >> > 2007-07-18 05:19:14 68.15.104.222 1303 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:19:27 68.15.104.222 1306 172.16.100.11 443 HTTP/1.1 GET >> > /favicon.ico 503 1 AppOffline DefaultAppPool >> > 2007-07-18 05:19:59 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST >> > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= >> > 400 1 >> > Connection_Dropped ExchangeApplicationPool >> > >> > I went into Internet Services Manager and saw the DefaultAppPool had >> > terminated to an unspecified error. I right clicked and started it up, >> > and >> > now the default web site appears. It errors out on a reboot, though. >> > >> > I also noticed that an IISCrashHangAgent errors out as well. >> > >> > >> > "Ken Schaefer" wrote: >> > >> >> Service Unavailable is a generic error message probably coming from >> >> http.sys >> >> indicating that the website requested is not available. OWA (from >> >> memory) >> >> runs in a separate web application pool, so that's why it's probably >> >> not >> >> affected. >> >> >> >> Please look in: >> >> a) The Windows Event Log >> >> and >> >> b) the httperr.log file (in c:\windows\system32\logfiles\httperr) >> >> and post any relevant error messages that you see in those two logs. >> >> >> >> Thanks >> >> >> >> Cheers >> >> Ken >> >> >> >> "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message >> >> news:7EB42BD8-8DAA-4906-A32C-5F5DA6100F9E(a)microsoft.com... >> >> > We have a Windows 2K3 server running Exchange. When going to the >> >> > default >> >> > web >> >> > page, a browser gets a reaspons "Service Unavailable." However, the >> >> > OWA >> >> > site >> >> > (off the default web page) works. I had a redirection in the default >> >> > web >> >> > page, which has worked for a couple of years, but a few months ago >> >> > everything >> >> > directly in the default site has stopped working. This server is a >> >> > DC. >> >> > >> >> > I've gone through the various posts. One reference ADFS, which isn't >> >> > installed. Another posts referenced >> >> > http://support.microsoft.com/Default.aspx?id=842493, which I >> >> > followed >> >> > but >> >> > to >> >> > no success. >> >> > >> >> > Thanks for any guidance. >> >> >> >> >> >>
From: Allyn on 18 Jul 2007 08:38 Gotcha. The Data for both events is identical: "0000: 05 00 00 00" "Ken Schaefer" wrote: > Hi, > > When a message says that "the data is the error" there is usually some > infomation in the box towards the bottom of the dialogue box. This is > usually a hResult, eg 08 00 40 50 > > When you copy the information, the data you end up with looks like (notice > the data at the bottom): > > Event Type: Information > Event Source: MSSQLSERVER > Event Category: (2) > Event ID: 9688 > Date: 18/07/2007 > Time: 2:44:44 PM > User: N/A > Computer: CLTXP-PRO-3 > Description: > Service Broker manager has started. > > Data: > 0000: d8 25 00 00 0a 00 00 00 Ø%...... > 0008: 0c 00 00 00 43 00 4c 00 ....C.L. > 0010: 54 00 58 00 50 00 2d 00 T.X.P.-. > 0018: 50 00 52 00 4f 00 2d 00 P.R.O.-. > 0020: 33 00 00 00 07 00 00 00 3....... > 0028: 6d 00 61 00 73 00 74 00 m.a.s.t. > 0030: 65 00 72 00 00 00 e.r... > > > Cheers > Ken > > "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message > news:9AE97A40-1250-4807-B72B-517495FDDDEE(a)microsoft.com... > >I did copy the entire error messages with the exception of "For more > > information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp." The second message did say > > "The > > data is the error." > > > > There are no ISAPI filters defined for the default web site. > > > > > > "Ken Schaefer" wrote: > > > >> For each of the two events that you are seeing in the Event Log, please > >> open > >> the event. There is a "copy" button (it looks like two pieces of paper). > >> Please press that, and past the entire event details here. Informtion > >> such > >> as "the data is the error" is helpful information (it is usually a > >> hResult > >> that can help tell us whu the filter failred to load). > >> > >> The second thing to check is what ISAPI filters you do have configured > >> for > >> the default web site. > >> > >> Cheers > >> Ken > >> > >> "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message > >> news:55C19AAC-047F-4ABE-A8C3-CFEEF8FBEC6A(a)microsoft.com... > >> > There are two events in the event viewer, and I've tried several fixes > >> > on > >> > Google to date. > >> > > >> > Event ID: 2268, Could not load all ISAPI filters for site/service. > >> > Therefore startup aborted. > >> > > >> > Event ID: 2214, The HTTP Filter DLL \\?\C:\IISDebugTools\IISCHAgent.dll > >> > failed to load. The data is the error. > >> > > >> > Regarding the httperr file, here is what is in this since a reboot this > >> > evening: > >> > > >> > #Software: Microsoft HTTP API 1.0 > >> > #Version: 1.0 > >> > #Date: 2007-07-18 05:18:40 > >> > #Fields: date time c-ip c-port s-ip s-port cs-version cs-method cs-uri > >> > sc-status s-siteid s-reason s-queuename > >> > 2007-07-18 05:18:40 68.15.104.222 1298 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:18:46 68.15.104.222 1297 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:18:46 68.15.104.222 1299 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:18:51 68.15.104.222 1301 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:19:14 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST > >> > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= > >> > 400 1 > >> > BadRequest ExchangeApplicationPool > >> > 2007-07-18 05:19:14 68.15.104.222 1303 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:19:27 68.15.104.222 1306 172.16.100.11 443 HTTP/1.1 GET > >> > /favicon.ico 503 1 AppOffline DefaultAppPool > >> > 2007-07-18 05:19:59 68.15.104.222 1302 172.16.100.11 443 HTTP/1.1 POST > >> > /exchange/adsne/Drafts/No+Subject.EML/?Cmd=addattach&Embedded=0&Target= > >> > 400 1 > >> > Connection_Dropped ExchangeApplicationPool > >> > > >> > I went into Internet Services Manager and saw the DefaultAppPool had > >> > terminated to an unspecified error. I right clicked and started it up, > >> > and > >> > now the default web site appears. It errors out on a reboot, though. > >> > > >> > I also noticed that an IISCrashHangAgent errors out as well. > >> > > >> > > >> > "Ken Schaefer" wrote: > >> > > >> >> Service Unavailable is a generic error message probably coming from > >> >> http.sys > >> >> indicating that the website requested is not available. OWA (from > >> >> memory) > >> >> runs in a separate web application pool, so that's why it's probably > >> >> not > >> >> affected. > >> >> > >> >> Please look in: > >> >> a) The Windows Event Log > >> >> and > >> >> b) the httperr.log file (in c:\windows\system32\logfiles\httperr) > >> >> and post any relevant error messages that you see in those two logs. > >> >> > >> >> Thanks > >> >> > >> >> Cheers > >> >> Ken > >> >> > >> >> "Allyn" <Allyn(a)discussions.microsoft.com> wrote in message > >> >> news:7EB42BD8-8DAA-4906-A32C-5F5DA6100F9E(a)microsoft.com... > >> >> > We have a Windows 2K3 server running Exchange. When going to the > >> >> > default > >> >> > web > >> >> > page, a browser gets a reaspons "Service Unavailable." However, the > >> >> > OWA > >> >> > site > >> >> > (off the default web page) works. I had a redirection in the default > >> >> > web > >> >> > page, which has worked for a couple of years, but a few months ago > >> >> > everything > >> >> > directly in the default site has stopped working. This server is a > >> >> > DC. > >> >> > > >> >> > I've gone through the various posts. One reference ADFS, which isn't > >> >> > installed. Another posts referenced > >> >> > http://support.microsoft.com/Default.aspx?id=842493, which I > >> >> > followed > >> >> > but > >> >> > to > >> >> > no success. > >> >> > > >> >> > Thanks for any guidance. > >> >> > >> >> > >> > >> > >
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