Defective OEM CD
in [Windows XP]
|
From: Sprechen sie von C++ on 17 Jun 2010 00:41 I have seen this problem before, try a new drive. they do not last forever. "Kernel" <kernel64(a)bosworth33net> wrote in message news:u3taw2ODLHA.5808(a)TK2MSFTNGP02.phx.gbl... > I purchased a Win XP Pro OEM CD on ebay several months back. The package > was sealed, and it included a COA. When I ran the setup today in a new PC > I built, it stopped numerous times with a popup saying a certain .dll can > not be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice > to try again with Enter; and most of the time it went on copying dlls in > the setup. I got thru about half a dozen of those problems, and when the > copying portion of the installation was about completed, a popup said > STOP: c0000221 {Bad Image Checksum} The image dll url.dll is possibly > corrupt. The header checksum does not match the computed checksum. From > that point the installation failed, of course. > > I'm past the 45 day deadline for ebay to help me. Is there any chance > Microsoft will provide a replacement CD? Yeah, I know, two chances, > slim and none... > > TIA >
From: SC Tom on 17 Jun 2010 07:32
Ah, I see what you're saying. "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:OuBQilcDLHA.3880(a)TK2MSFTNGP04.phx.gbl... > Support's one thing, replacing an OEM disk's another. > > SC Tom wrote: >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:OCAsTzWDLHA.4760(a)TK2MSFTNGP05.phx.gbl... >>> You got what you paid for. Since you didn't obtain the disk from MS, MS >>> doesn't want to hear about it. >> >> I don't really think that's correct. I've never bought any MS software >> directly from MS, but have always had support from them (until the >> lifecycle >> ran out). >> >>> Kernel wrote: >>>> I purchased a Win XP Pro OEM CD on ebay several months back. The >>>> package >>>> was sealed, and it included a COA. When I ran the setup today in a new >>>> PC I >>>> built, it stopped numerous times with a popup saying a certain .dll can >>>> not >>>> be copied (duser.dll; wind_w.chg.wmp.dll, etc). It gave me the choice >>>> to >>>> try again with Enter; and most of the time it went on copying dlls in >>>> the >>>> setup. I got thru about half a dozen of those problems, and when the >>>> copying portion of the installation was about completed, a popup said >>>> STOP: >>>> c0000221 {Bad Image Checksum} The image dll url.dll is possibly >>>> corrupt. >>>> The header checksum does not match the computed checksum. From that >>>> point >>>> the installation failed, of course. >>>> >>>> I'm past the 45 day deadline for ebay to help me. Is there any chance >>>> Microsoft will provide a replacement CD? Yeah, I know, two chances, >>>> slim and none... >>>> >>>> TIA > |