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From: Ben Myers on 27 Dec 2009 11:50 Bob Levine wrote: > "Ben Myers" <ben_myers(a)charter.net> wrote in message > news:hh60bk$h15$1(a)news.eternal-september.org... > >> Symptoms: Dell laptops see the USR8054, which is wide open with no >> encryption at all, and which has a strong signal. When you go to >> connect, the laptop tries, but responds that it can't. The brand-new >> Windows 7 built-in diagnostics are virtually useless, as they hardly >> tell you anything about the cause of the failure. > > Are you allowing Windows to manage the connection? > > Bob Yes. Deleted the USR8054 entry from the list of access points several times to no avail. The wifi card inside is a Dell 1397 with Broadcom wifi chip... Ben Myers
From: Ben Myers on 27 Dec 2009 11:52 Gary Baldi wrote: > On Dec 26, 9:48 pm, Ben Myers <ben_my...(a)charter.net> wrote: >> Occasional client of mine bought a pair of Dell Inspiron 1545 laptops >> with Windows 7 Home for the kids. Problem: The Dell laptops cannot >> connect up to the US Robotics USR8054 802.11g router in the house. >> >> Symptoms: Dell laptops see the USR8054, which is wide open with no >> encryption at all, and which has a strong signal. When you go to >> connect, the laptop tries, but responds that it can't. The brand-new >> Windows 7 built-in diagnostics are virtually useless, as they hardly >> tell you anything about the cause of the failure. >> >> A one-year old HP running Vista works just fine with the wifi. >> >> Curiosity: Dell laptops connect up OK to neighbor's (a more regular >> client) wide-open Netgear. All the Win 7 wifi connection parameters >> match between the two routers. >> >> McAfee software is installed on both Dells, with one-year subscription. >> I looked at all the McAfee firewall settings and saw nothing unusual. >> >> I changed some of the USR router settings to no avail. >> >> Client is going to buy a Linksys WRT54G to replace the USR router. The >> USR8054 is unfamiliar to me, and the USR cable modems are not widespread >> around here. >> >> Anyone else had similar unfavorable out-of-box wifi experiences with >> recent Dell purchases? >> >> I ran into a similar situation a few months ago with a Dell desktop >> running Vista. In both cases, I have no idea what might have been done >> to the computers prior to my getting the call. The answer may be there >> in what they did before, but I'll never be able to figure out what they >> might have done. >> >> I had an almost instantaneous wifi connection with a Lenovo T500 I set >> up recently with Windows 7 Pro, so it ain't Windows 7... Ben Myers > > Has the router got MAC address filtering turned on? > > Some time ago I set my router up to only allow my Vostro 1700 laptop > to connect and when I replaced it with an Inspiron 1750 I'd forgotten. > > Took me ages to figure it out (and I was on the point of doing a > factory-reset on the router!) Good question. No MAC filtering. Client set it up herself using all the defaults including SSID. Did a factory reset, too. No joy... Ben Myers
From: Ben Myers on 27 Dec 2009 11:53 fred wrote: > hi, > > i have the same problem with a dell studio XPS 13 > windows vista home premium works with the wifi of my USR8054 802.11g > router > windows 7 home premium don't work with the wifi of my USR8054 802.11g > router > > do you have a idea to resolve this problem :-( Same problem as I am having. Looking for suggestions to resolve it myself. It's got to be a quirk in Win 7... Ben
From: Ben Myers on 27 Dec 2009 11:56 BillW50 wrote: > In news:hh6a6t$4tg$1(a)news.eternal-september.org, > Ben Myers typed on Sat, 26 Dec 2009 19:36:44 -0500: >> BillW50 wrote: >>> In news:hh60bk$h15$1(a)news.eternal-september.org, >>> What does "ipconfig /all" report? >>> >>> What is the router's IP address? 192.168.1.1, 172.16.100.x, etc. >>> >>> The Windows 7 machine might be looking for a different IP address. >>> Try: http://www.dslreports.com/faq/6742 >> The USR router uses a 256-range (255.255.255.0 subnet mask) within >> 192.168.x.x (the x's ARE unusual, but valid numbers), and it is on >> channel 11 by default. I changed the channel with no effect, as >> expected. > > Changing the channel is one thing. Although I have good luck with > channel 8 when there are other 2.4GHz devices around. Like cordless > phones for example. > >> I did not change it's base IP address. The cited FAQ tells >> me what I already know about routers in general, and about Linksys, >> not US Robotics. > > While it talks about Linksys, everything there is about routers in > general, including US Robotics. > >> On the Dells, IPCONFIG /ALL cannot and does not show anything useful, >> because they never manage to make a connection with the router. On >> the HP, IPCONFIG /ALL reports reasonable numbers for gateway, DHCP >> server, and DNS servers. > > Well let's see, new Windows install that can't connect to the router. > Yet you can't see how that link I mentioned which says to do a "ipconfig > /renew" will tell Windows to seek out the router's IP address will help > anything. Well then how can we help you? > >> Client called Dell before calling me, and the Dell tech out there in >> Asia somewhere walked through a number of steps before saying that the >> computers were all OK and that the router was the culprit. Of >> course, I continue to have my doubts about the aggregate technical >> wisdom of script monkeys... Ben Myers > > People like you who doesn't understand how renew switch can help > anything, need to do things the way you people can understand. That is > to replace the US Robotics router with another router and then your > problems would be solved. > > There are lots of other things I can go into, but you won't understand > or even try anyway. So what would be the point? > Geez! Get off your snotty attitude for a second, would you? It's not like I am naive at this wifi router game, having set up perhaps a hundred of them myself. You're damned right I did IPCONFIG /RENEW !!!! Sheesh! If you can't offer anything constructive, simply shut up... Ben
From: BillW50 on 27 Dec 2009 12:12
In news:hh83ja$ha7$4(a)news.eternal-september.org, Ben Myers typed on Sun, 27 Dec 2009 11:56:10 -0500: > BillW50 wrote: >> In news:hh6a6t$4tg$1(a)news.eternal-september.org, >> Ben Myers typed on Sat, 26 Dec 2009 19:36:44 -0500: >>> BillW50 wrote: >>>> In news:hh60bk$h15$1(a)news.eternal-september.org, >>>> What does "ipconfig /all" report? >>>> >>>> What is the router's IP address? 192.168.1.1, 172.16.100.x, etc. >>>> >>>> The Windows 7 machine might be looking for a different IP address. >>>> Try: http://www.dslreports.com/faq/6742 >>> The USR router uses a 256-range (255.255.255.0 subnet mask) within >>> 192.168.x.x (the x's ARE unusual, but valid numbers), and it is on >>> channel 11 by default. I changed the channel with no effect, as >>> expected. >> >> Changing the channel is one thing. Although I have good luck with >> channel 8 when there are other 2.4GHz devices around. Like cordless >> phones for example. >> >>> I did not change it's base IP address. The cited FAQ tells >>> me what I already know about routers in general, and about Linksys, >>> not US Robotics. >> >> While it talks about Linksys, everything there is about routers in >> general, including US Robotics. >> >>> On the Dells, IPCONFIG /ALL cannot and does not show anything >>> useful, because they never manage to make a connection with the >>> router. On the HP, IPCONFIG /ALL reports reasonable numbers for >>> gateway, DHCP server, and DNS servers. >> >> Well let's see, new Windows install that can't connect to the router. >> Yet you can't see how that link I mentioned which says to do a >> "ipconfig /renew" will tell Windows to seek out the router's IP >> address will help anything. Well then how can we help you? >> >>> Client called Dell before calling me, and the Dell tech out there in >>> Asia somewhere walked through a number of steps before saying that >>> the computers were all OK and that the router was the culprit. Of >>> course, I continue to have my doubts about the aggregate technical >>> wisdom of script monkeys... Ben Myers >> >> People like you who doesn't understand how renew switch can help >> anything, need to do things the way you people can understand. That >> is to replace the US Robotics router with another router and then >> your problems would be solved. >> >> There are lots of other things I can go into, but you won't >> understand or even try anyway. So what would be the point? > > Geez! Get off your snotty attitude for a second, would you? It's not > like I am naive at this wifi router game, having set up perhaps a > hundred of them myself. > > You're damned right I did IPCONFIG /RENEW !!!! Sheesh! If you can't > offer anything constructive, simply shut up... Ben Consider it as what goes around comes around. <wink> Also I did add lots of constructive information and I have much more to share. But you ain't making this easy I must say. <sigh> -- Bill Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC Windows XP SP2 (quit Windows updates back in May 2009) |