Dell Media Experience Missing DMX.MSI
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From: Mary Weatherford on 28 May 2005 15:54 I have a Dell Dimension 8400 with Win XP sp2. Every time I try to start "Dell Media Experience" I get the message that I have to install it and wants a CD with the file DMX.MSI. If I ignore this the Dell Media Experience will launch. I have contacted Dell three times requesting this file. They have sent me 2 CDs neither one solve the problem. Today after long waits (what else?) with Dell they told me all I could do was wipe my entire hard drive and re-install everything. I told them "NO WAY!" They now claim my Win XP is corrupted that is why I am having this issue. Does anyone know what is going on? Or where I can get the DMX.MSI file? They gave me an invalid web address http://www.wpi.edi/~nbold/r77061.exe so that did no good Thank you anyone who know about this. Mary Weatherford
From: Ric on 28 May 2005 19:59 Go to this dell web page for the answer http://forums.us.dell.com/supportforums/board/message?board.id=sw_mediaexp&message.id=1384 "Mary Weatherford" <m-weatherford(a)worldnet.att.net> wrote in message news:t%3me.260750$cg1.136285(a)bgtnsc04-news.ops.worldnet.att.net... >I have a Dell Dimension 8400 with Win XP sp2. Every time I try to start >"Dell Media Experience" I get the message that I have to install it and >wants a CD with the file DMX.MSI. If I ignore this the Dell Media >Experience will launch. I have contacted Dell three times requesting this >file. They have sent me 2 CDs neither one solve the problem. Today after >long waits (what else?) with Dell they told me all I could do was wipe my >entire hard drive and re-install everything. I told them "NO WAY!" > > They now claim my Win XP is corrupted that is why I am having this issue. > > Does anyone know what is going on? Or where I can get the DMX.MSI file? > > They gave me an invalid web address http://www.wpi.edi/~nbold/r77061.exe > so that did no good > > Thank you anyone who know about this. > > Mary Weatherford > >
From: Dan Sgambelluri on 28 May 2005 20:32 the link is http://www.wpi.edu/~nbold/R77061.EXE it is edu not edi and the filename R77061.EXE all had to be capitalized "Mary Weatherford" <m-weatherford(a)worldnet.att.net> wrote in message news:t%3me.260750$cg1.136285(a)bgtnsc04-news.ops.worldnet.att.net... >I have a Dell Dimension 8400 with Win XP sp2. Every time I try to start >"Dell Media Experience" I get the message that I have to install it and >wants a CD with the file DMX.MSI. If I ignore this the Dell Media >Experience will launch. I have contacted Dell three times requesting this >file. They have sent me 2 CDs neither one solve the problem. Today after >long waits (what else?) with Dell they told me all I could do was wipe my >entire hard drive and re-install everything. I told them "NO WAY!" > > They now claim my Win XP is corrupted that is why I am having this issue. > > Does anyone know what is going on? Or where I can get the DMX.MSI file? > > They gave me an invalid web address http://www.wpi.edi/~nbold/r77061.exe > so that did no good > > Thank you anyone who know about this. > > Mary Weatherford > >
From: Mary Weatherford on 1 Jun 2005 01:29 Thank you Ric. I have sent them the request. Keep you fingers crossed. I am puzzled that the three people in Dell tech support could not help me. I wonder what I am paying for? As for the link, I just put in a typo in my message. I knew it was edu not edi Again, Thank you Mary Weatherford "Ric" <LegolasV(a)hotmail.com> wrote in message news:-8udnafRioJImATfRVn-sw(a)comcast.com... > Go to this dell web page for the answer > > http://forums.us.dell.com/supportforums/board/message?board.id=sw_mediaexp&message.id=1384 > > > > "Mary Weatherford" <m-weatherford(a)worldnet.att.net> wrote in message > news:t%3me.260750$cg1.136285(a)bgtnsc04-news.ops.worldnet.att.net... >>I have a Dell Dimension 8400 with Win XP sp2. Every time I try to start >>"Dell Media Experience" I get the message that I have to install it and >>wants a CD with the file DMX.MSI. If I ignore this the Dell Media >>Experience will launch. I have contacted Dell three times requesting this >>file. They have sent me 2 CDs neither one solve the problem. Today after >>long waits (what else?) with Dell they told me all I could do was wipe my >>entire hard drive and re-install everything. I told them "NO WAY!" >> >> They now claim my Win XP is corrupted that is why I am having this issue. >> >> Does anyone know what is going on? Or where I can get the DMX.MSI file? >> >> They gave me an invalid web address http://www.wpi.edi/~nbold/r77061.exe >> so that did no good >> >> Thank you anyone who know about this. >> >> Mary Weatherford >> >> > >
From: S.Lewis on 1 Jun 2005 20:34
"Mary Weatherford" <m-weatherford(a)worldnet.att.net> wrote in message news:FIbne.868873$w62.695719(a)bgtnsc05-news.ops.worldnet.att.net... > Thank you Ric. I have sent them the request. Keep you fingers crossed. > I am puzzled that the three people in Dell tech support could not help me. > I wonder what I am paying for? > As for the link, I just put in a typo in my message. I knew it was edu not > edi > > Again, Thank you > Mary Weatherford > My thanks also. I had wondered how to locate the DME download, just in case someone actually asks for it..... Stew |