Dell Warranty - Not Bad
in [Computers]
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From: Clocky on 12 May 2010 21:45 me here wrote: > Rob wrote: > >> On 13/05/2010 1:07 AM, Clocky wrote: >>> ^Tems^ wrote: >>>> Mike Rofone wrote: >>>>> We have a Dell XPS laptop. It's 10 months out of warranty. Two >> days >>> ago the motherboard failed. Problem with the onboard GPU. >>>>> >>>>> Rang Dell. It says that it's covered as there are a lot of this >>>>> model which have failed. Technician will be coming to my place >>>>> tomorow to replace the motherboard. >>>>> >>>>> I was expecting to bin the laptop as I was expecting the cost of >>>>> repair to be uneconomical. >>>>> >>>>> Not what I was expecting at all. >>>>> >>>> >>>> Well done to Dell, unlike Sony, DVD/BluRay drive died in the PS3 >> did a >> google search on it, seemed to be a 5-10% of all PS3 thing >> and >> read Sony USA is doing it for free out of warranty, ring Sony >>>> Australia we will fix it for you but it will be $250 upfront. >>>> >>>> I said new model is out for $500 let me buy one of them $250 nope >>>> cant do that, xbox here I come. >>> >>> I'll never buy LG or Sony again. >>> >>> My Samsung LCD developed a fault in warranty and I have to say their >>> customer service was excellent. >>> They were friendly, helpful, communicated well and their service >>> personnel were punctual. >>> I was pleasantly surprised actually, it's not often that customer >>> service is a pleasant experience. >>> >>> >>> >>> >> Yep never had a warranty problem with Samsung from Microwave, LCD TV >> HDD or Monitors. >> >> Has anyone not had a problem with any modern electronic device or >> appliance? > > I boought Netcomm (ADSL2+ modem/router) on rave recommendations. > > 14 months later it died. > > Now it appears all that model (NB6+4) cook themeselves to death about > then. > > So some of these up front reviews don't work out as well as expected. > > It put me off of any more Netcomm. > > There seems to be a lot of modern day stuff being flogged with very > short life expectancy, compared to earlier PC stuff. > LG stuff is designed to fail just out of warranty, I'm certain of it. Lucky Goldstar may have had a corporate makeover but it's only skin deep as their stuff is still just the same old junk simply dressed up with a modern look. When my old Simpson washer died after 18 years of reliable service and I took it to the tip there were two of those flash looking LG washing machines there that couldn't be much more then two years old. > And this bad CAPs issue seems to still be going on. Yup, that was the problem with my -less then two year old- Samsung LCD. They assured me that the new power boards no longer have an issue with bad caps, but we'll see. At least it's an easy fix if it happens again out of warranty.
From: Rob on 13 May 2010 00:46 On 13/05/2010 7:17 AM, me here wrote: > Rob wrote: > >> On 13/05/2010 1:07 AM, Clocky wrote: >>> ^Tems^ wrote: >>>> Mike Rofone wrote: >>>>> We have a Dell XPS laptop. It's 10 months out of warranty. Two >> days>>> ago the motherboard failed. Problem with the onboard GPU. >>>>> >>>>> Rang Dell. It says that it's covered as there are a lot of this >>>>> model which have failed. Technician will be coming to my place >>>>> tomorow to replace the motherboard. >>>>> >>>>> I was expecting to bin the laptop as I was expecting the cost of >>>>> repair to be uneconomical. >>>>> >>>>> Not what I was expecting at all. >>>>> >>>> >>>> Well done to Dell, unlike Sony, DVD/BluRay drive died in the PS3 >> did a>> google search on it, seemed to be a 5-10% of all PS3 thing >> and>> read Sony USA is doing it for free out of warranty, ring Sony >>>> Australia we will fix it for you but it will be $250 upfront. >>>> >>>> I said new model is out for $500 let me buy one of them $250 nope >>>> cant do that, xbox here I come. >>> >>> I'll never buy LG or Sony again. >>> >>> My Samsung LCD developed a fault in warranty and I have to say their >>> customer service was excellent. >>> They were friendly, helpful, communicated well and their service >>> personnel were punctual. >>> I was pleasantly surprised actually, it's not often that customer >>> service is a pleasant experience. >>> >>> >>> >>> >> Yep never had a warranty problem with Samsung from Microwave, LCD TV >> HDD or Monitors. >> >> Has anyone not had a problem with any modern electronic device or >> appliance? > > I boought Netcomm (ADSL2+ modem/router) on rave recommendations. > > 14 months later it died. > > Now it appears all that model (NB6+4) cook themeselves to death about > then. > > So some of these up front reviews don't work out as well as expected. > > It put me off of any more Netcomm. > > There seems to be a lot of modern day stuff being flogged with very > short life expectancy, compared to earlier PC stuff. > > And this bad CAPs issue seems to still be going on. Everything has bad caps - so they say.
From: jonz on 13 May 2010 02:51 On 5/13/2010 11:45 AM, Clocky wrote: > me here wrote: >> Rob wrote: >> >>> On 13/05/2010 1:07 AM, Clocky wrote: >>>> ^Tems^ wrote: >>>>> Mike Rofone wrote: >>>>>> We have a Dell XPS laptop. It's 10 months out of warranty. Two >>> days>>> ago the motherboard failed. Problem with the onboard GPU. >>>>>> >>>>>> Rang Dell. It says that it's covered as there are a lot of this >>>>>> model which have failed. Technician will be coming to my place >>>>>> tomorow to replace the motherboard. >>>>>> >>>>>> I was expecting to bin the laptop as I was expecting the cost of >>>>>> repair to be uneconomical. >>>>>> >>>>>> Not what I was expecting at all. >>>>>> >>>>> >>>>> Well done to Dell, unlike Sony, DVD/BluRay drive died in the PS3 >>> did a>> google search on it, seemed to be a 5-10% of all PS3 thing >>> and>> read Sony USA is doing it for free out of warranty, ring Sony >>>>> Australia we will fix it for you but it will be $250 upfront. >>>>> >>>>> I said new model is out for $500 let me buy one of them $250 nope >>>>> cant do that, xbox here I come. >>>> >>>> I'll never buy LG or Sony again. >>>> >>>> My Samsung LCD developed a fault in warranty and I have to say their >>>> customer service was excellent. >>>> They were friendly, helpful, communicated well and their service >>>> personnel were punctual. >>>> I was pleasantly surprised actually, it's not often that customer >>>> service is a pleasant experience. >>>> >>>> >>>> >>>> >>> Yep never had a warranty problem with Samsung from Microwave, LCD TV >>> HDD or Monitors. >>> >>> Has anyone not had a problem with any modern electronic device or >>> appliance? >> >> I boought Netcomm (ADSL2+ modem/router) on rave recommendations. >> >> 14 months later it died. >> >> Now it appears all that model (NB6+4) cook themeselves to death about >> then. >> >> So some of these up front reviews don't work out as well as expected. >> >> It put me off of any more Netcomm. >> >> There seems to be a lot of modern day stuff being flogged with very >> short life expectancy, compared to earlier PC stuff. >> > > LG stuff is designed to fail just out of warranty, I'm certain of it. Lucky > Goldstar may have had a corporate makeover but it's only skin deep as their > stuff is still just the same old junk simply dressed up with a modern look. > When my old Simpson washer died after 18 years of reliable service and I > took it to the tip there were two of those flash looking LG washing machines > there that couldn't be much more then two years old. ~~~~~~~~~~~~~~~ hmmmm, bought a Goldstar microwave nearly thirty years ago.........still working fine.. > >> And this bad CAPs issue seems to still be going on. > > Yup, that was the problem with my -less then two year old- Samsung LCD. They > assured me that the new power boards no longer have an issue with bad caps, > but we'll see. At least it's an easy fix if it happens again out of > warranty. > > -- jonz "Usenet is like a herd of performing elephants with diarrhea - massive, difficult to redirect, awe-inspiring, entertaining, and a source of mind - boggling amounts of excrement when you least expect it." - Gene Spafford,1992
From: Stu on 13 May 2010 08:01 " Dr. Sir John Howard, > I had a toaster for 20 years. Worked fine but it was getting a bit dirty > and I couldn't have been bothered cleaning it. So I bought a new Breville > one. Lots of nice features. So what does it do? It burns toast. Even on > the lowest setting white bread gets burnt. Grrrrrr. White bread gives you colon cancer. Your intestine - not the punctuation mark.
From: Fred on 13 May 2010 08:20
It might be one of the models entitled to nVidia GPU Limited Warranty Enhancement. Due to faulty part provided by nVidia http://en.community.dell.com/dell-blogs/b/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx "Mike Rofone" <mike_rofone(a)mic.org.nz> wrote in message news:s16lu513106gk0l1hiabk7ctfdklle5ip8(a)astraweb.com... > We have a Dell XPS laptop. It's 10 months out of warranty. Two days ago > the > motherboard failed. Problem with the onboard GPU. > > Rang Dell. It says that it's covered as there are a lot of this model > which have > failed. Technician will be coming to my place tomorow to replace the > motherboard. > > I was expecting to bin the laptop as I was expecting the cost of repair to > be > uneconomical. > > Not what I was expecting at all. > |