Dot Net Problem
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From: KathyB on 17 Jul 2007 10:26 I have a problem in my system that I've been told by a tech is a Dot Net issue. Symptoms: (1) All Microsoft Office programs run install everytime I open one of them. (2) System will not install Microsoft updates. (3) I am unable to install an upgraded version of Quickbooks premiere (says it must operate on a .NET framework). Many things have been done to try to resolve it. Among them is to re-install .NET Framework and to run this fix -- SFX Setup -- dotnetfx3setup. I am running Windows XP Pro. I could live with installing Office everytimetime consuming pain, but the programs do work after they finally install and open. But I don't feel comfortable with not downloading Microsoft updates. Plus I desperatly need to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with Explorer 7 and I am unable to upgrade to QB2007 because of the .NET issue. The tech says I must do system recovery, wiping everything out and start over. I say there must be a way to correct this system problem without doing that. Any help would be greatly appreciated.
From: PA Bear on 17 Jul 2007 15:56 Here's the fix: 1. Uninstall the .NET Framework version(s) in question; 2. Download and run this Uninstall Clean-up tool: http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 3. Search the MS Download Center (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework version(s) you need to reinstall, then download & install them; 4. Download/install the update(s) via Windows Update or Automatic Updates. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org KathyB wrote: > I have a problem in my system that I've been told by a tech is a Dot Net > issue. Symptoms: (1) All Microsoft Office programs run install everytime > I > open one of them. (2) System will not install Microsoft updates. (3) I am > unable to install an upgraded version of Quickbooks premiere (says it must > operate on a .NET framework). Many things have been done to try to > resolve > it. Among them is to re-install .NET Framework and to run this fix -- SFX > Setup -- dotnetfx3setup. I am running Windows XP Pro. > > I could live with installing Office everytimetime consuming pain, but the > programs do work after they finally install and open. But I don't feel > comfortable with not downloading Microsoft updates. Plus I desperatly > need > to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with > Explorer > 7 and I am unable to upgrade to QB2007 because of the .NET issue. > > The tech says I must do system recovery, wiping everything out and start > over. I say there must be a way to correct this system problem without > doing that. Any help would be greatly appreciated.
From: Jim on 17 Jul 2007 16:42 Hi PA Bear, I tried the fix you suggest with no luck. I am now being advised by Microsoft that I need to uninstall all .NET versions and do some changes to my registry. Any thoughts? Thanks, Jim "PA Bear" <PABearMVP(a)gmail.com> wrote in message news:uwVav4KyHHA.5980(a)TK2MSFTNGP04.phx.gbl... > Here's the fix: > > 1. Uninstall the .NET Framework version(s) in question; > > 2. Download and run this Uninstall Clean-up tool: > http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 > > 3. Search the MS Download Center > (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework > version(s) you need to reinstall, then download & install them; > > 4. Download/install the update(s) via Windows Update or Automatic Updates. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin; DTS-L.org > > > KathyB wrote: >> I have a problem in my system that I've been told by a tech is a Dot Net >> issue. Symptoms: (1) All Microsoft Office programs run install everytime >> I >> open one of them. (2) System will not install Microsoft updates. (3) I >> am >> unable to install an upgraded version of Quickbooks premiere (says it >> must >> operate on a .NET framework). Many things have been done to try to >> resolve >> it. Among them is to re-install .NET Framework and to run this fix -- >> SFX >> Setup -- dotnetfx3setup. I am running Windows XP Pro. >> >> I could live with installing Office everytimetime consuming pain, but the >> programs do work after they finally install and open. But I don't feel >> comfortable with not downloading Microsoft updates. Plus I desperatly >> need >> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with >> Explorer >> 7 and I am unable to upgrade to QB2007 because of the .NET issue. >> >> The tech says I must do system recovery, wiping everything out and start >> over. I say there must be a way to correct this system problem without >> doing that. Any help would be greatly appreciated. >
From: KathyB on 17 Jul 2007 17:28 I appreciate your response. This is going to sound really stupid but... oh well. To uninstall the .NET framwork, do I go to Add/Remove programs to remove it? I see there that I have both version 1 and version 2 with some updates. Should I remove all of it? I am checking to be sure before I go in there and take out something for which I will be sorry later. Should I re-install only the latest version, which I believe is now version 3 or should I install what was there before? Thanks for your help. KathyB "PA Bear" wrote: > Here's the fix: > > 1. Uninstall the .NET Framework version(s) in question; > > 2. Download and run this Uninstall Clean-up tool: > http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 > > 3. Search the MS Download Center > (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework > version(s) you need to reinstall, then download & install them; > > 4. Download/install the update(s) via Windows Update or Automatic Updates. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin; DTS-L.org > > > KathyB wrote: > > I have a problem in my system that I've been told by a tech is a Dot Net > > issue. Symptoms: (1) All Microsoft Office programs run install everytime > > I > > open one of them. (2) System will not install Microsoft updates. (3) I am > > unable to install an upgraded version of Quickbooks premiere (says it must > > operate on a .NET framework). Many things have been done to try to > > resolve > > it. Among them is to re-install .NET Framework and to run this fix -- SFX > > Setup -- dotnetfx3setup. I am running Windows XP Pro. > > > > I could live with installing Office everytimetime consuming pain, but the > > programs do work after they finally install and open. But I don't feel > > comfortable with not downloading Microsoft updates. Plus I desperatly > > need > > to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with > > Explorer > > 7 and I am unable to upgrade to QB2007 because of the .NET issue. > > > > The tech says I must do system recovery, wiping everything out and start > > over. I say there must be a way to correct this system problem without > > doing that. Any help would be greatly appreciated. > >
From: PA Bear on 17 Jul 2007 17:33
Umm, my #1 was uninstalling all .NET versions. Did you do so? If you've opened a free Support Incident, do what the tech recommends (then post the recommendation here and tell us if doing so helped). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org Jim wrote: > Hi PA Bear, > I tried the fix you suggest with no luck. I am now being advised by > Microsoft that I need to uninstall all .NET versions and do some changes > to > my registry. > Any thoughts? > Thanks, Jim > > > "PA Bear" <PABearMVP(a)gmail.com> wrote in message > news:uwVav4KyHHA.5980(a)TK2MSFTNGP04.phx.gbl... >> Here's the fix: >> >> 1. Uninstall the .NET Framework version(s) in question; >> >> 2. Download and run this Uninstall Clean-up tool: >> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A4EFC33-0343-4EE4-B0C4-97BD16967A09 >> >> 3. Search the MS Download Center >> (http://www.microsoft.com/downloads/Search.aspx) for the .NET Framework >> version(s) you need to reinstall, then download & install them; >> >> 4. Download/install the update(s) via Windows Update or Automatic >> Updates. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE, OE, Security, Shell/User) >> AumHa VSOP & Admin; DTS-L.org >> >> >> KathyB wrote: >>> I have a problem in my system that I've been told by a tech is a Dot Net >>> issue. Symptoms: (1) All Microsoft Office programs run install >>> everytime >>> I >>> open one of them. (2) System will not install Microsoft updates. (3) I >>> am >>> unable to install an upgraded version of Quickbooks premiere (says it >>> must >>> operate on a .NET framework). Many things have been done to try to >>> resolve >>> it. Among them is to re-install .NET Framework and to run this fix -- >>> SFX >>> Setup -- dotnetfx3setup. I am running Windows XP Pro. >>> >>> I could live with installing Office everytimetime consuming pain, but >>> the >>> programs do work after they finally install and open. But I don't feel >>> comfortable with not downloading Microsoft updates. Plus I desperatly >>> need >>> to upgrade from Quickbooks 2004 to 2007. QB2004 will not work with >>> Explorer >>> 7 and I am unable to upgrade to QB2007 because of the .NET issue. >>> >>> The tech says I must do system recovery, wiping everything out and start >>> over. I say there must be a way to correct this system problem without >>> doing that. Any help would be greatly appreciated. |