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From: Dennis on 7 Nov 2007 22:10 Please help, My comuter will not download KB925902 Security update sucessfully...what do I do so my computer accepts this update? -- Thanks Dennis
From: PA Bear on 8 Nov 2007 11:34
Windows version? Are you using Windows Update, Automatic Updates, or installing it manually using a download from the Download Center? KB925902 won't download successfully or it won't install successfully? How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/?kbid=906602 Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport Tip: Temporarily disable real-time protection by your anti-virus and/or anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting to install the update(s). 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/?scid=ph;en-us;6527 2. You cannot install some updates or programs http://support.microsoft.com/default.aspx?scid=kb;en-us;822798 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors associated with the download/install. How to read the Windowsupdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Dennis wrote: > Please help, > > My comuter will not download KB925902 Security update sucessfully...what > do > I do so my computer accepts this update? |