Prev: WinXP 64-bit on my ProBook 4510s
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From: Cael on 8 May 2010 05:37
Furthermore information,

Trouble shooting report:

Hardware and Devices
Issues found
Hardware changes might not have been detected ------Detected
Scan for hardware changes ---- Completed

Potential issues that were checked

Windows Update configured to never install drivers --------- Issue not
present

Issues found Detection details

Hardware changes might not have been detected ----------- Detected
Scan for recent hardware changes ----- Completed

Scanning might find new devices attached to your computer and install them.

Potential issues that were checked ----- Detection details

Windows Update configured to never install drivers ------ Issue not present



"Cael" <cael(a)nomail.com> wrote in message
news:3375A086-C3E9-44F4-B3C6-A418DA965BF2(a)microsoft.com...
> Dennis Pack,
>
> I did one stick at a time and found no errors. Today I launched the
> Startup Repair, before this I got blue screen crash too. The crash was not
> fast just like before so I was able to read the message " A problem has
> been detected..... Bad_Pool_Header.......Technical information:
> ***STOP:0x00000019"
>
> Furthermore, the Startup Repair details:
>
> Diagnosis and repair details:
> ------------------------------
> Name: Check for update
> Result: Completed successfully
> Error Code = 0x0
>
> System disk test
> Disk failure diagnosis
> Disk Metadata test
> Target OS test
> Volume content check
> Boot manager diagnosis
> System boot log diagnosis
> Event log diagnosis
> Internal state check
> Boot test
> Setup state check
>
> Root cause found: Unspecified changes to system configuration might have
> caused the problem.
> Repair action: System Restore
> Result: Completed successfully
> Error code =0x0
> Time take = 38242 ms.
>
> All of above these test and diagnosis got Error code =0x0 only the
> different results were the "Time taken"
>
> To fix this problem I have bought a new hard disk and installed the OS
> Windows 7 without any other hard disk and peripheral such as Antec Veris
> Multimedia Station Premium but having the same problem. Once it started
> everything fine only the problem is about 7 hours shut down then it starts
> the same process of the problem.
>
> I scanned the computer with AVG free version anti virus software but found
> nothing. Last month I got one "torjan horse" I deleted the file.
>
> According to the Core Temp the CPU temperature are under 30c most of the
> time Core 0 is 26/27c Core 1, 2, 3 are almost same as 24/25c, the CPU
> cooler is Corsair H50.
>
> Thank you for the response.
>
> Regards,
> Cael
>
> "Dennis Pack" <dennispack(a)hotmail.com> wrote in message
> news:E68DE1CF-676C-44A6-A4D3-388215852857(a)microsoft.com...
>> Cael:
>> I agree with Carlos about a probable hardware failure. With the 32-bit
>> operating system functioning normally and the problems only effecting the
>> 64-bit operating system an easily overlooked item is the ram. A 64-bit
>> operating system addresses ram differently than a 32-bit operating
>> system. Even though the ram passed memtest 86 testing, remove one stick
>> of ram at a time and verify that the last ram slot is empty for testing.
>> Have a great day.
>> --
>> Dennis Pack
>> Win-7 Enterprise x64, Win-7 Professional x64.
>> "Cael" <cael(a)nomail.com> wrote in message
>> news:EEA05674-3397-4106-8727-7CB8304D7D2B(a)microsoft.com...
>>> My computer is dual boot OS Widows 7 Ultimate 64 bit and Windows Vista
>>> Ultimate 32 bit. Last month I had problems on start up, it failed to the
>>> load BIOS after multiple pushed on the start on button then it started
>>> normally and once it had started then it worked smoothly without any
>>> problems I was able to reboot so many times. To fix the problem I
>>> replaced the motherboard battery then I heard two short beep sound then
>>> failed to start. Then somehow it has gone then it beeps only once and
>>> loading Express Gate and then the OS dual boot. I do not have problems
>>> on startup Vista Ultimate but the Windows 7 fails to startup. Then it
>>> reboots and get the message of Windows Startup Repair the startup repair
>>> fix the problem temporarily. When I use the computer next day it has the
>>> same problems. It was about to load the windows it shows a little bit of
>>> colorful windows then it suddenly crash with blue color screen but it is
>>> very fast I cannot read anything else and then reboot again. I get the
>>> message of windows startup repair again. I disconnected the Antec Varis
>>> but the problems remains as usual. However when it started once then it
>>> works smoothly, many hours but the same problem I have the next day when
>>> I started the computer.
>>>
>>> Computer Specification:
>>>
>>> OS Windows Vista Ultimate 32 bit and Windows 7 Ultimate 64 bit.
>>> CPU: Intel Core2 Quad 6600 2.40GHz
>>> RAM: 6GB Corsair DDR3 (memtest86 + passed)
>>> HDD: 1. 1TB, 2. 1TB and 700GB
>>> Graphic Card: ATI Raedeon 4870 RAM DDR5 1GB
>>> PSU: Corsair HX850W (new)
>>> Other USB device: Antec Veris Multimedia Station Premium.
>>>
>>> I assembled this computer about 2 years ago. In the process to fix this
>>> problem I disconnected all the components and reassembled again but the
>>> problems is not solved. The HDD 700GB is new and I installed the Windows
>>> 7 and without any other HDD and without dual boot I tried to fix the
>>> problem but failed.
>>>
>>> __________ Information from ESET NOD32 Antivirus, version of virus
>>> signature database 5095 (20100507) __________
>>>
>>> The message was checked by ESET NOD32 Antivirus.
>>>
>>> http://www.eset.com
>>>
>>>
>>>
>>
>>
>> __________ Information from ESET NOD32 Antivirus, version of virus
>> signature database 5095 (20100507) __________
>>
>> The message was checked by ESET NOD32 Antivirus.
>>
>> http://www.eset.com
>>
>>
>>
From: Bobby Johnson on 8 May 2010 08:50
Unfortunately you have an error code, STOP: 0x00000019, for which there
is no easy answer. An internet search returns over 10,000 hits with
most of them being different. But it seems to indicate it's most likely
a driver or hardware fault; memory, hard drive, etc.

Found @ http://aumha.org/a/stop.htm

0x00000019: BAD_POOL_HEADER

A pool header issue is a problem with Windows memory allocation. Device
driver issues are probably the most common, but this can have diverse
causes including bad sectors or other disk write issues, and problems
with some routers.



On 2010-05-07 23:48, Cael wrote:
> Dennis Pack,
>
> I did one stick at a time and found no errors. Today I launched the
> Startup Repair, before this I got blue screen crash too. The crash was
> not fast just like before so I was able to read the message " A problem
> has been detected..... Bad_Pool_Header.......Technical information:
> ***STOP:0x00000019"
>
> Furthermore, the Startup Repair details:
>
> Diagnosis and repair details:
> ------------------------------
> Name: Check for update
> Result: Completed successfully
> Error Code = 0x0
>
> System disk test
> Disk failure diagnosis
> Disk Metadata test
> Target OS test
> Volume content check
> Boot manager diagnosis
> System boot log diagnosis
> Event log diagnosis
> Internal state check
> Boot test
> Setup state check
>
> Root cause found: Unspecified changes to system configuration might have
> caused the problem.
> Repair action: System Restore
> Result: Completed successfully
> Error code =0x0
> Time take = 38242 ms.
>
> All of above these test and diagnosis got Error code =0x0 only the
> different results were the "Time taken"
>
> To fix this problem I have bought a new hard disk and installed the OS
> Windows 7 without any other hard disk and peripheral such as Antec Veris
> Multimedia Station Premium but having the same problem. Once it started
> everything fine only the problem is about 7 hours shut down then it
> starts the same process of the problem.
>
> I scanned the computer with AVG free version anti virus software but
> found nothing. Last month I got one "torjan horse" I deleted the file.
>
> According to the Core Temp the CPU temperature are under 30c most of the
> time Core 0 is 26/27c Core 1, 2, 3 are almost same as 24/25c, the CPU
> cooler is Corsair H50.
>
> Thank you for the response.
>
> Regards,
> Cael
>
> "Dennis Pack" <dennispack(a)hotmail.com> wrote in message
> news:E68DE1CF-676C-44A6-A4D3-388215852857(a)microsoft.com...
>> Cael:
>> I agree with Carlos about a probable hardware failure. With the 32-bit
>> operating system functioning normally and the problems only effecting
>> the 64-bit operating system an easily overlooked item is the ram. A
>> 64-bit operating system addresses ram differently than a 32-bit
>> operating system. Even though the ram passed memtest 86 testing,
>> remove one stick of ram at a time and verify that the last ram slot is
>> empty for testing. Have a great day.
>> --
>> Dennis Pack
>> Win-7 Enterprise x64, Win-7 Professional x64.
>> "Cael" <cael(a)nomail.com> wrote in message
>> news:EEA05674-3397-4106-8727-7CB8304D7D2B(a)microsoft.com...
>>> My computer is dual boot OS Widows 7 Ultimate 64 bit and Windows
>>> Vista Ultimate 32 bit. Last month I had problems on start up, it
>>> failed to the load BIOS after multiple pushed on the start on button
>>> then it started normally and once it had started then it worked
>>> smoothly without any problems I was able to reboot so many times. To
>>> fix the problem I replaced the motherboard battery then I heard two
>>> short beep sound then failed to start. Then somehow it has gone then
>>> it beeps only once and loading Express Gate and then the OS dual
>>> boot. I do not have problems on startup Vista Ultimate but the
>>> Windows 7 fails to startup. Then it reboots and get the message of
>>> Windows Startup Repair the startup repair fix the problem
>>> temporarily. When I use the computer next day it has the same
>>> problems. It was about to load the windows it shows a little bit of
>>> colorful windows then it suddenly crash with blue color screen but it
>>> is very fast I cannot read anything else and then reboot again. I get
>>> the message of windows startup repair again. I disconnected the Antec
>>> Varis but the problems remains as usual. However when it started once
>>> then it works smoothly, many hours but the same problem I have the
>>> next day when I started the computer.
>>>
>>> Computer Specification:
>>>
>>> OS Windows Vista Ultimate 32 bit and Windows 7 Ultimate 64 bit.
>>> CPU: Intel Core2 Quad 6600 2.40GHz
>>> RAM: 6GB Corsair DDR3 (memtest86 + passed)
>>> HDD: 1. 1TB, 2. 1TB and 700GB
>>> Graphic Card: ATI Raedeon 4870 RAM DDR5 1GB
>>> PSU: Corsair HX850W (new)
>>> Other USB device: Antec Veris Multimedia Station Premium.
>>>
>>> I assembled this computer about 2 years ago. In the process to fix
>>> this problem I disconnected all the components and reassembled again
>>> but the problems is not solved. The HDD 700GB is new and I installed
>>> the Windows 7 and without any other HDD and without dual boot I tried
>>> to fix the problem but failed.
>>>
>>> __________ Information from ESET NOD32 Antivirus, version of virus
>>> signature database 5095 (20100507) __________
>>>
>>> The message was checked by ESET NOD32 Antivirus.
>>>
>>> http://www.eset.com
>>>
>>>
>>>
>>
>>
>> __________ Information from ESET NOD32 Antivirus, version of virus
>> signature database 5095 (20100507) __________
>>
>> The message was checked by ESET NOD32 Antivirus.
>>
>> http://www.eset.com
>>
>>
>>
From: TMA on 8 May 2010 17:38
> It was about to load the windows it shows a little bit of colorful
> windows
Could you explain that better? I've seen graphic card problems that would
display colored blinking things all over the screen right before shutdown.

> then it suddenly crash with blue color screen but it is very fast I cannot
> read
When that happens to me, I try to take a digital picture with my camera. Or
you can even film it to read later.

Did you scan your windows7 partition?
Anyway, the fact you can restart the computer several times while it's still
hot suggests a hardware problem when you boot up cold.
If I were you, I would first backup the whole windows 7 partition (you can
do that from vista), then I would fresh install windows 7 and wait a few
days. If that is a corrupted file problem, it should correct the problem. If
it's not solved, you should consider replacing your MB. In this case, you
can try to buy the exact same model and just restore your backup copy of
windows 7.
I don't understand why the battery replacement changed the behavior. I
always thought it was just for keeping the clock updated and to preserve
BIOS settings. Nothing to do with power button.



"Cael" <cael(a)nomail.com> wrote in message
news:EEA05674-3397-4106-8727-7CB8304D7D2B(a)microsoft.com...
> My computer is dual boot OS Widows 7 Ultimate 64 bit and Windows Vista
> Ultimate 32 bit. Last month I had problems on start up, it failed to the
> load BIOS after multiple pushed on the start on button then it started
> normally and once it had started then it worked smoothly without any
> problems I was able to reboot so many times. To fix the problem I replaced
> the motherboard battery then I heard two short beep sound then failed to
> start. Then somehow it has gone then it beeps only once and loading
> Express Gate and then the OS dual boot. I do not have problems on startup
> Vista Ultimate but the Windows 7 fails to startup. Then it reboots and get
> the message of Windows Startup Repair the startup repair fix the problem
> temporarily. When I use the computer next day it has the same problems. It
> was about to load the windows it shows a little bit of colorful windows
> then it suddenly crash with blue color screen but it is very fast I cannot
> read anything else and then reboot again. I get the message of windows
> startup repair again. I disconnected the Antec Varis but the problems
> remains as usual. However when it started once then it works smoothly,
> many hours but the same problem I have the next day when I started the
> computer.
>
> Computer Specification:
>
> OS Windows Vista Ultimate 32 bit and Windows 7 Ultimate 64 bit.
> CPU: Intel Core2 Quad 6600 2.40GHz
> RAM: 6GB Corsair DDR3 (memtest86 + passed)
> HDD: 1. 1TB, 2. 1TB and 700GB
> Graphic Card: ATI Raedeon 4870 RAM DDR5 1GB
> PSU: Corsair HX850W (new)
> Other USB device: Antec Veris Multimedia Station Premium.
>
> I assembled this computer about 2 years ago. In the process to fix this
> problem I disconnected all the components and reassembled again but the
> problems is not solved. The HDD 700GB is new and I installed the Windows 7
> and without any other HDD and without dual boot I tried to fix the problem
> but failed.
>
From: Cael on 9 May 2010 14:37
I did scan the windows 7 partition. There is no color blinking.

Motherbaoard battery changed was one of the options I tried to fix this
problem. I got the positive result about it. Before change the motherboard
battery it was no post and no loading the Express Gate now the Express Gate
is loading and no problems to enter the BIOS.

In fact the the Default OS was Windows Vista I have changed to Windows 7,
now I changed it to the original Default OS the Windows Vista, I will know
the result tomorrow.

Every time when I got the Launch Startup Repair and Normal Startup, if I
did the Startup Repair then it fix the problem temporarily. It does system
restore and I have to lose any new setup or installed software.



"TMA" <tma(a)tmasoftwares.com> wrote in message
news:uPt4Zbv7KHA.3964(a)TK2MSFTNGP05.phx.gbl...
>> It was about to load the windows it shows a little bit of colorful
>> windows
> Could you explain that better? I've seen graphic card problems that would
> display colored blinking things all over the screen right before shutdown.
>
>> then it suddenly crash with blue color screen but it is very fast I
>> cannot read
> When that happens to me, I try to take a digital picture with my camera.
> Or you can even film it to read later.
>
> Did you scan your windows7 partition?
> Anyway, the fact you can restart the computer several times while it's
> still hot suggests a hardware problem when you boot up cold.
> If I were you, I would first backup the whole windows 7 partition (you can
> do that from vista), then I would fresh install windows 7 and wait a few
> days. If that is a corrupted file problem, it should correct the problem.
> If it's not solved, you should consider replacing your MB. In this case,
> you can try to buy the exact same model and just restore your backup copy
> of windows 7.
> I don't understand why the battery replacement changed the behavior. I
> always thought it was just for keeping the clock updated and to preserve
> BIOS settings. Nothing to do with power button.
>
>
>
> "Cael" <cael(a)nomail.com> wrote in message
> news:EEA05674-3397-4106-8727-7CB8304D7D2B(a)microsoft.com...
>> My computer is dual boot OS Widows 7 Ultimate 64 bit and Windows Vista
>> Ultimate 32 bit. Last month I had problems on start up, it failed to the
>> load BIOS after multiple pushed on the start on button then it started
>> normally and once it had started then it worked smoothly without any
>> problems I was able to reboot so many times. To fix the problem I
>> replaced the motherboard battery then I heard two short beep sound then
>> failed to start. Then somehow it has gone then it beeps only once and
>> loading Express Gate and then the OS dual boot. I do not have problems on
>> startup Vista Ultimate but the Windows 7 fails to startup. Then it
>> reboots and get the message of Windows Startup Repair the startup repair
>> fix the problem temporarily. When I use the computer next day it has the
>> same problems. It was about to load the windows it shows a little bit of
>> colorful windows then it suddenly crash with blue color screen but it is
>> very fast I cannot read anything else and then reboot again. I get the
>> message of windows startup repair again. I disconnected the Antec Varis
>> but the problems remains as usual. However when it started once then it
>> works smoothly, many hours but the same problem I have the next day when
>> I started the computer.
>>
>> Computer Specification:
>>
>> OS Windows Vista Ultimate 32 bit and Windows 7 Ultimate 64 bit.
>> CPU: Intel Core2 Quad 6600 2.40GHz
>> RAM: 6GB Corsair DDR3 (memtest86 + passed)
>> HDD: 1. 1TB, 2. 1TB and 700GB
>> Graphic Card: ATI Raedeon 4870 RAM DDR5 1GB
>> PSU: Corsair HX850W (new)
>> Other USB device: Antec Veris Multimedia Station Premium.
>>
>> I assembled this computer about 2 years ago. In the process to fix this
>> problem I disconnected all the components and reassembled again but the
>> problems is not solved. The HDD 700GB is new and I installed the Windows
>> 7 and without any other HDD and without dual boot I tried to fix the
>> problem but failed.
>>
From: Cael on 10 May 2010 02:55
Today I started the Default OS Vista Ultimate 32 bit and used it for a while
than I restarted and selected the Windows 7 Ultimate 64 bit now it started
without any issue.

Vista is the first OS I have installed after the Windows 7 officially
released then I installed it. I was getting familiar with it and then I
changed it to Default OS.

Yesterday I googled to get some information regarding to the problems I
mentioned before and I found that Cold Boot problems of Windows 7 but I
cannot find any solution of this issue.

If I have further problems I'd write again.

"Cael" <cael(a)nomail.com> wrote in message
news:#1jEha67KHA.5476(a)TK2MSFTNGP06.phx.gbl...
> I did scan the windows 7 partition. There is no color blinking.
>
> Motherbaoard battery changed was one of the options I tried to fix this
> problem. I got the positive result about it. Before change the motherboard
> battery it was no post and no loading the Express Gate now the Express
> Gate is loading and no problems to enter the BIOS.
>
> In fact the the Default OS was Windows Vista I have changed to Windows 7,
> now I changed it to the original Default OS the Windows Vista, I will
> know the result tomorrow.
>
> Every time when I got the Launch Startup Repair and Normal Startup, if I
> did the Startup Repair then it fix the problem temporarily. It does system
> restore and I have to lose any new setup or installed software.
>
>
>
> "TMA" <tma(a)tmasoftwares.com> wrote in message
> news:uPt4Zbv7KHA.3964(a)TK2MSFTNGP05.phx.gbl...
>>> It was about to load the windows it shows a little bit of colorful
>>> windows
>> Could you explain that better? I've seen graphic card problems that would
>> display colored blinking things all over the screen right before
>> shutdown.
>>
>>> then it suddenly crash with blue color screen but it is very fast I
>>> cannot read
>> When that happens to me, I try to take a digital picture with my camera.
>> Or you can even film it to read later.
>>
>> Did you scan your windows7 partition?
>> Anyway, the fact you can restart the computer several times while it's
>> still hot suggests a hardware problem when you boot up cold.
>> If I were you, I would first backup the whole windows 7 partition (you
>> can do that from vista), then I would fresh install windows 7 and wait a
>> few days. If that is a corrupted file problem, it should correct the
>> problem. If it's not solved, you should consider replacing your MB. In
>> this case, you can try to buy the exact same model and just restore your
>> backup copy of windows 7.
>> I don't understand why the battery replacement changed the behavior. I
>> always thought it was just for keeping the clock updated and to preserve
>> BIOS settings. Nothing to do with power button.
>>
>>
>>
>> "Cael" <cael(a)nomail.com> wrote in message
>> news:EEA05674-3397-4106-8727-7CB8304D7D2B(a)microsoft.com...
>>> My computer is dual boot OS Widows 7 Ultimate 64 bit and Windows Vista
>>> Ultimate 32 bit. Last month I had problems on start up, it failed to the
>>> load BIOS after multiple pushed on the start on button then it started
>>> normally and once it had started then it worked smoothly without any
>>> problems I was able to reboot so many times. To fix the problem I
>>> replaced the motherboard battery then I heard two short beep sound then
>>> failed to start. Then somehow it has gone then it beeps only once and
>>> loading Express Gate and then the OS dual boot. I do not have problems
>>> on startup Vista Ultimate but the Windows 7 fails to startup. Then it
>>> reboots and get the message of Windows Startup Repair the startup repair
>>> fix the problem temporarily. When I use the computer next day it has the
>>> same problems. It was about to load the windows it shows a little bit of
>>> colorful windows then it suddenly crash with blue color screen but it is
>>> very fast I cannot read anything else and then reboot again. I get the
>>> message of windows startup repair again. I disconnected the Antec Varis
>>> but the problems remains as usual. However when it started once then it
>>> works smoothly, many hours but the same problem I have the next day when
>>> I started the computer.
>>>
>>> Computer Specification:
>>>
>>> OS Windows Vista Ultimate 32 bit and Windows 7 Ultimate 64 bit.
>>> CPU: Intel Core2 Quad 6600 2.40GHz
>>> RAM: 6GB Corsair DDR3 (memtest86 + passed)
>>> HDD: 1. 1TB, 2. 1TB and 700GB
>>> Graphic Card: ATI Raedeon 4870 RAM DDR5 1GB
>>> PSU: Corsair HX850W (new)
>>> Other USB device: Antec Veris Multimedia Station Premium.
>>>
>>> I assembled this computer about 2 years ago. In the process to fix this
>>> problem I disconnected all the components and reassembled again but the
>>> problems is not solved. The HDD 700GB is new and I installed the Windows
>>> 7 and without any other HDD and without dual boot I tried to fix the
>>> problem but failed.
>>>
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