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From: lucy on 12 Dec 2005 21:50
I cannot connect to MS Messenger ... I cannot determine how to reconnect...
when I open options/connections ....it tells me that I am not connected,
though I am wireless. and can use the internet explorer..


please help

lucy
From: Jonathan Kay [MVP] on 13 Dec 2005 03:26
Greetings Lucy,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"lucy" <lucy(a)discussions.microsoft.com> wrote in message
news:C112F13A-3C11-4C9B-975E-F2368A06FC5E(a)microsoft.com...
>I cannot connect to MS Messenger ... I cannot determine how to reconnect...
> when I open options/connections ....it tells me that I am not connected,
> though I am wireless. and can use the internet explorer..
>
>
> please help
>
> lucy


From: John W. (MSN) on 15 Dec 2005 03:37
The QFE build 7.5.320 has a fix for this on WinXP, it actually resets your
clock so that you don't get error 80048820. If you or anyone you know are
still having any other sign in issues, please try 7.5.320.

http://msgr.dlservice.microsoft.com/download/c/0/8/c08005fd-7f15-4162-8d46-2bc10ba4ca47/en/patch_msn_messenger.exe

1. make sure you are running 7.5.311
2. run the patch
3. you should now be running 7.5.320

NOTE: there is a slight bug in 7.5.320, so the final build will most
probably be 7.5.322.

--
Thanks!
John W. (MSN)
Software Test Engineer
************************************
This posting is provided "AS IS" with no warranties, and confers no rights.


"Jonathan Kay [MVP]" <msnewsreplies(a)jonathankay.com> wrote in message
news:uV6gGIY5FHA.2364(a)TK2MSFTNGP12.phx.gbl...
> Greetings,
>
> Because the encryption that's used requires the clock to be correct.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "mastercho" <mastercho(a)discussions.microsoft.com> wrote in message
> news:80F72830-1BAC-4BFD-87D9-07676E20C0A3(a)microsoft.com...
>> ah cool. that worked.
>>
>> u do not have to reboot your computer. as its a waste of time, and it
>> changes your clock when you change it in windows.
>>
>> why is it time sensitive?? seems stupid really. althogh my clock was at
>> 2009
>> for some reason.
>>
>> and yeah i know what im talking about lol. just strange that my clock was
>> set to 2009
>
>

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